PoolSide Pool Supply & Service Center

Let me start off with saying this company beat the competitors with knowledge, over the top customer service and friendliness! My husband visited the gentleman this morning-6/7/2024- with a problem with our pool filter. The core was broke and the filter was extremely dirty with some broken aspects. We were at a loss as to where to purchase these items since it's a new pump manufacturer and with not many distributors in town. My husband went to Poolside deflated and worried, but they really stepped up! Found the core needed and ordered the filter! Poolside knew we needed these parts asap since we're dealing with 104+ degree heat and you NEVER want your salt water pump down when it's that hot! So not only are we ecstatic BUT will definitely be going here for ALL our pool needs!! Thank you!

They really helped push things along with my home warranty company when my pool pump went out. Zach was extremely knowledgeable & worked quickly & efficiently. Amber was very good at texting & keeping me updated/informed thru the process. They were not only knowledgeable, but were kind & very customer service oriented, not a common thing anymore (& it was refreshing). Poolside took great care of me.

We are extremely happy with Poolside Pool Service and the work they have done for us here at the Stockdale Tower with our fountain. Very Professional reasonable prices couldn't be happier!

Poolside recently came to my house due to what i thougth was a leak in my pool. It was the water levler and they fixed it in 15 minutes. They were on time and professional. I have used the exclusivly for the past 3 years. Their prices are competetive and their service is excelent. If you have pool issues, call Poolside Pool Supply. You will be glad you did. AT

My pool was covered with algae so it looked green and unable to see the bottom. PoolSide Pool supply and service center was assigned to fix this. The technican came, said that the filter was broken, and claimed that he already fixed it but my pool still remained green the next day. I called and asked them in which they said the pool was fixed and they would not come to re-evaluate, even though the insurance company that was assigned scheduled for them to come and fix. I called again to ask them the solution because my pool remained very green the entire time due to algae. They continued to say they were not aware but they said the pool should be fixed so they won't come again and hung up on me couple times. Since I got no solution from Poolside, I had to call a local pool supply to fix for me and paid out of pocket. This is terrible service. If I could give them a negative star, I would. I definitely do not recommend this place to anyone. Please do yourself a favor and avoid this place to save you the trouble and frustration.

Nice people, I have had several monthly pool services, but because of some special reason, I stopped using its monthly pool service. I often go to shop in its store. The store is stocked well with everything you would need for poolside fun.

We just bought a house in the area of this store and we have never had a pool. So we went in to get some knowledge and help to fix our pool vacuum. They were very friendly and fixed our vacuum within 24 hours. Will definitely be using them for all our services going forward

I have used Poolside for about one year. I am very pleased. the technician comes regularly. But they are also flexible if I have to reschedule. They send an email after every visit with pictures and explanations. I don't always understand but I appreciate getting them. Their customer service and follow up is excellent.

We contacted PoolSide Pool due to an electrical issue with our pool. very quickly, Jeff(office) spoke to owner and set up appointment within two days. Owner, Charles came out and assessed our problem and explained problem and resolution in terms we could understand. He returned within a couple of days with employee and began to repair electrical line to pool pump. They dug area of concern and repaired line, then covered area very neatly. Very professional and knowledgeable. Pool has been working great. We spent quite a bit of time talking to them as they worked and they were friendly and explained process as they worked on problem. We were very please with their service and would recommend them to friends and family .

The guy there is very knowledgeable and friendly. Plus, I love supporting local businesses as long as prices are reasonable and staff is friendly.