Pacific Tire & Wheel

Was Quoted 150.00 for Car Rim Road rash repair. They then tried to upcharge for more money. After 2nd trip back it was horrible you can see in the pictures. They then asked me to come back a 3rd time lol. I WILL NEVER GO BACK. Save yourself the headaches Avoid this place.

Nothing good to say. Once they have your business they do nothing to keep it. They don't back the products they sell and all the blame is placed on the consumer. Bought tires here and one of the tires had a defect. They said there is nothing they can do about it. They also said that they told us that since it was "their cheapest tire" there was no warranty. They didn't tell me that, they must have said it in their head and was expecting me to read their minds.Things you should know: all passenger tires have warranties. These guys just don't want to go through the trouble of replacing it and having to deal with the manufacturer. All good, because I'm letting my friends at the Better Business Bureau know how they operate!

Came in here for an oil change and tire rotation. I called ahead to ensure that they had the type of oil I needed because it's a specialty Euro oil. The gentlemen said they could get this oil right away and handle. I was around the corner when I called and they handled my business perfectly. I highly recommend this place for your vehicle needs. Professional, quality work, and dependable.

Sometimes on a very rare occasion I wis there were negative stars or a half a star. First off, please note this review is only for this (Rosedale) location. Each location is individually owned by different people. I called to ask if they can do an oil change, 2 new tires and a rotation. The man said yes. I asked how much the oil change was and he said $39.00. I replied by telling him that is a great price, as I wrote down the quote and address. He said the best time was to come now. I jumped in my car and utilized my lunch time to do this, and had a co-worker follow me, so they had all afternoon to complete the work.I walked in and a woman (the owner) asked if she can help me. I told her I had called and what I needed. When she handed me the paperwork it said $79. I explained I was told $39. She argued with me and said she didn't know who I talked to. Well, the man next to her told her it was him. He then proceeded to lie and told her that he never said that. I work in accounting and numbers is literally my game. There is no way I got that wrong. I explained that I would not have driven and used my lunch and waste my co-workers time to drive all the way over there for 79, it is only a 4 cylinder. I know prices have gone up, But that was double what I was told when I called. She literally told me she believes him (so I am lying) and their cost is $39. She did not offer a coupon, discount, price match or any actual customer service. She did not even say sorry. Needless to say I bounced and found a better price with great service and it was NOT here.

Great place never had a problem. Manny and his crew have performed above my expectations. Highly recommend.

I'm very Particular With Car Services Overall. You don't want to risk places over charging on unnecessary services... This place is the truth, they know how to run business, all honesty with your vehicle and the prices match the service. Love this place for my vehicles

Came in at 8:45 to replace two front tires, get my transmission serviced, and to get a noise looked at. Didn't leave until 2:15. Watched my car literally sit for hours at a time because I was out front. Got the run around about when it would be done every time I asked. I'm not mad, just disappointed.

Thank you Pacific Tire for taking care of me today. Service was excellent thank you Sylvia. Im happy with my tires oil change and alligment Honda accord :)

I was sent there twice by the Owner of Firstcar used car dealership where a family member purchased a used vehicle from. The first time was to have the low tire pressure sensors replaced and the second time was to have the front tires replaced because they both had screws located in an area that could not be patched. I was not given an invoice for the censors and when I brought the vehicle back to replace the front tires they patched the front and rear passenger tires and didn't even look at the front driver side tire. The employees were rude on both occasions and when I asked for copies of the work invoices I was told that because the work was being paid for by the used car dealership owner they didn't have to provide me with one.A week later I had to have the vehicle towed to an automotive repair shop because the radiator overheated due to a bad censor and needed to be replaced. The autopsies repair shop who replaced the radiator and informed me that additional repairs were needed to make the car safe to drive. The owner of the used car dealership had Pacific Tire and Wheel do the repairs and I was given a hand written invoice claiming that the necessary repairs were done but I was not given anything saying that the repairs came with a warranty and I can't find anything online stating that Pacific Wheel and tire is an SAC certified repair shop. They are not accredited by the BBB. The employees were rude to me on both occasions that I took the vehicle to them. The vehicle still vibrates at 50 mph and the vibration increases when driving on the freeways to keep up with the flow of traffic.

Great prices and service. New tires and service work, and highly recommend for misc mechanical work.