Ojai Valley Inn

We went to Ojai Valley Inn for a spa day, or really, a spa afternoon. We were so pressed for time that we didn't have a chance to fully enjoy the facilities. If we had more time, I could have stayed at the spa all day...or for forever. The spa facilities were great. In addition to the standard hot tub, steam room and sauna, they also had an infrared sauna. The infrared sauna is small (two people max!) but it's hard to stay in there for too long so the wait isn't very long. The facilities in the changing room are also great with everything you could need to get ready post-spa. I had a relaxation spa, but my masseuse, Patricia, noticed that it had gone from a deep tissue to a relaxation massage so she wanted to know what I really wanted and was open to adapting her style. She also used aromatherapy (included with the massage) which I don't care for much but she did a wonderful job explaining what the different aromas were and how they would be used during the massage. The massage was great, particularly the head and neck massage.

It's a BEAUTIFUL hotel with golf, tennis and swimming, so five stars for the location, but ultimately really wanted a peaceful night's rest and a hot shower and got neither.Our room was right below a noisy family with little kids, so lots of running, jumping, and crying from upstairs. Not the best atmosphere for a romantic anniversary get-away. The shower was also disappointing as the water was lukewarm at best.I DID speak to the manager who was nice enough to take a few bucks off the bill due to the noise, but that's not the point. I can't get my anniversary back.I shouldn't be at a high end resort yet anxious to return home to the peace and quiet of downtown L.A. where the sirens and yelling from the street let me sleep better than I did at the Ojai Valley Inn.

Have stayed at the Ojai Valley Inn many times, including for my mini-moon before taking off on our honeymoon. I'm absolutely astounded by the terrible service I just received from the Ojai Valley Inn. They wanted a total of approximately $1k for tonight. Normally, we pay whatever the rate is, but I explained that I came to Ojai with my dog today because we couldn't breathe due to the terrible air quality from the fires in LA, and asked that they be waive the $300 (for one night) pet fee. After she asked for my number, I was told the reservationist was transferring me to the front desk to "see what they can do";instead, they transferred me to voicemail. I tried calling back SEVERAL times, all my calls went to vm. I had my husband call on a different line and they picked up immediately. This was neither coincidence nor accident. I can't believe they would treat a many times repeated customer in such a manner. Disgusting! No sense of hospitality or appreciation. LA, let's remember how the Ojai Valley Inn treats us when we have been through absolute hell!

The resort is beautiful and there are a lot of things to do especially if you enjoy playing golf. It's a family friendly resort and they also allow pets. There is a place where you can rent bikes, they have activity centers for kids and 2 restaurants and a market on the premises. We visited this place for the first time recently and also bought tickets to do "breakfast with Santa" which was nice. I'm deducting 1 star because they lost one of our bags at valet. Upon checking out, we gave all of our stuff to them to hold while we ate at their restaurant. Once I got home, I realized that they didn't give us one of my plastic bags that contained 6 of our shoes. When I called back, they said they are not able to find it. Also the pool temperature was not that warm. We went to the kid pool.

The property is amazing. If you haven't been before, it's a must whenever you're in Ojai. Even for a drink or a meal. The beautiful drive to the front of the property, and then greeted by the valet. Or if you choose to self park. Everything about this property is amazing. There's loads of spots that you can lounge and just enjoy the moment. Seating throughout the property, along the course, near a fire pit and so on. Drinks and food is great wherever you choose to grab a bite. And not the miss the sunset, pink hour I believe they call it. Grab a drink and just enjoy the sunset. And they're pet friendly, which is a plus.

The Ojai Valley Inn will cost you your left nut, but it's worth it. It's a little oasis where you can breathe. Time moves slow, as it is meant to.The Good:Khaled, the concierge, is actually the GOAT. So helpful at all hours of the day. My boy fr always on the clock. Anything we needed, Khaled was there. I LOVE a great concierge.The Ojai Valley Inn is a part of the hills at this point. It's built into the mountains. It compliments nature. It reminds me of the fictional Monadnock Valley in Ayn Rand's "The Fountainhead." It's a place where man and nature can coexist, with man giving meaning to nature, and nature being incomplete without man.This staff is the LeBron of turndown service. Wow. The room would be SPOTLESS, and the real highlight was my corded headphones and chargers would be wrapped up beautifully in this little Ojai Valley Inn wire holder thingy. It was unreal. Damn it's nice to be spoiled sometimes.Breakfast buffet was PHENOMENAL. I legit had 2 omelettes from the omelette guy, along with 2 other full plates. It put me in a straight food coma, but so worth it.You can buy a cocktail from Jimmy's Pub and take it anywhere on the property. It's a little oasis. A little slice of freedom. Everyone is trying to regulate everything nowadays, so this was a breath of fresh air.The Bad:The pickleball/tennis guy SUCKED. We were frustrated that we had to pay $10 to rent "court shoes" (that other peoples feet had clearly been sweating profusely in) as it was, but he became straight up combative. He legit said, and I quote, "Statistically, pickleball is the most dangerous sport in the world. I just give you facts." I thought him and my pops were gonna throw hands at one point lol.We canceled the rest of our pickleball reservations after the first one solely because of him, and this family LOVES pickleball. It was completely out of line with the rest of our experience. When we got to knowing other people at the resort, they started talking about how unprofessional he was without us even bringing it up lmao.The Conclusion:It's magical here, but y'all gotta talk some sense into homie running the pickleball courts.IG @jnov_ Tiktok @jnov_reviews

Acceptable food. Kind servers. Pleasant views and atmosphere. Difficult access for wheelchair.

Ojai Valley is a beautifully maintained and peaceful property nestled among the mountains.The resort offers golf cart transportation around the grounds, with friendly drivers enhancing the experience. While the check-in process was somewhat lengthy, the overall service at the restaurants and housekeeping was consistently polite and attentive. The breakfast buffet and dinner options were both enjoyable. This destination is perfect for a family weekend getaway, many activities for kids and a well-maintained pool. However, there is room for improvement in service around the pool area.

One of my favorite resorts in Southern California for a quick getaway. Ojai is a beautiful small city located in Ventura county. I absolutely love coming here year after year either for a daytrip or an overnight stay. I always chose Ojai Valley Inn cause it's the best . The perfect location with great amenities. The resort is very relaxing, with a wonderful spa, restaurants, coffee shop and bars. The pool areas are nice and fun to be at. The summer months are great here but have slightly higher rates per night. The spring and the fall season is beautiful with great landscaping and lots of activities for families. The food at the restaurants is fresh and delicious . Customer service is great. Overall a wonderful place to stay at any time of the year.

We tried to come up for the long weekend. We have visited so many times in the past but this time has been a major disappointment. Really not up to the standard anymore. Unfortunately, the Spa made an error on our reservations. I talked to both managers at spa and front desk and they did nothing to make a ruined vacation okay. It would have definitely been better if they would have handled differently. Don't count on this hotel to handle any issues by putting the customer first. They definitely look out for themselves. Apparently, they don't care you planned a vacation and are spending $1,000 a night but according to them oh well :(. I don't think the current management has mastered the point of being in the hospitality business. So sad this resort has gone down so much. Also, really sad to be writing this as a loyal long time customer.