Oak Valley Appliance

Needed our Gas Dryer repaired. Our Technician was Jeremy. Very good. To the point. Quoted Us before He started the job. Our Samsung 2014 Gas Dryer wasn't working. Basically it would power up, but no blower, no tumbler. He quickly fixed the problem. Awesome job. Fair. Quick. Knowledgeable. Professional. Thank you Oak Valley Appliance. We greatly appreciate your service and support. Aces

Called for help in converting my gas dryer to run on propane. They were able to order the conversion kit for me right away and it arrived in a couple days. Scheduled appointment and Jared was able to knock it out and assess my dryer and make recommendations on needed maintenance and a pulley that needed to be replaced. Very professional and timely service...will recommend and use again for future appliance repair needs. Thank you!

After struggling to find a good appliance repair shop, a friend recommended Oak Valley. This has been the best customer service experience I've had in 10 years. I'm blown away by how fast, knowledgeable & honest they were. I had to reschedule last minute due to being injured after someone rear-ended my car. The woman I spoke to was more than happy to switch my appointment for me & she was incredibly compassionate.Our technician, Jeremy, was kind, & incredibly professional. We explained that the issue was intermittent. He was thorough, honest & made sure I was aware of all my options. They even had the part for our 12+ year old Kenmore Elite washing machine on hand. I fully expected the whole process to take a few weeks. He replaced our pump, & was in & out of our house within 30 minutes.If you're considering hiring some random repair guy....Just don't. Call Oak Valley instead. Whatever price they quote is well worth the quality of care you receive when working with this company. I can't recommend them enough.

My new refrigerator was received with a cooling problem. The first tech from another company didn't have the expertise needed to do a "sealed system" repair and said it required a specialized technician. Well I am happy to report that Oak Valley Appliance had just who I needed and his name is David. He fixed the problem and was very helpful in explaining to me details that I needed. Hillary was my initial contact at Oak Valley and she could not have been more helpful. Being a warranty repair, she and David knew it could be days to get parts (if needed) so David squeezed us in the next day of his already busy schedule. Thankfully, the fixed didn't require parts but did require David skill with this system.. Thank you Hillary, David and coworker Alex for you professional, can do attitude, your concern and the amazingly quick response to this inconvenient problem of mine. I was glad to put that ice chest away that I had to resort to!! I highly recommend Oak Valley Appliance!

Jerod call to let me know he was on his way. He was very helpful. Explained the issues with my electric stove also cleaned our refrigerator underneath and behind. Replaced the lightbulb that had burned out very very pleased with his customer service.

Absolutely the best customer service. Jared has been to house multiple times to make appliance repairs, he is on-time, courteous, and always professional. He always goes that one extra step to make sure his repair is done right and truly top-notch work. Oak valley appliance is my first and only choice when a repair is needed. Don't call anyone else when you can have the best.

Oak Valley Appliance was recommended to us for our dryer repair. The companies communication skills excellent. The repair man on time and courteous. However the cost for the part $22, with the cost for labor and a $130 call out cost the total equaled $278 . Definitely not affordable.

We had another great experience with the crew at Oak Valley. Our stove had an ignition issue and our dishwasher quit draining. They sent Jared out again and he quickly diagnosed the two problems and got parts ordered. The parts arrived in about a week and Jared came back out yesterday. He arrived within the time window we were told and it took him about an hour to do the repairs. He was his usual friendly but efficient self and tactfully explained what we could do to help prevent similar issues in the future. Hilary in the office was the person who contacted us to set up the diagnostic visit and the repair visit and she was very friendly when she called.

OVA sent Jared to fix our refrigerator 'craft' ice maker and he did a great job including getting me up to speed on the manufacture's app.Quick response and friendly service - both the person scheduling and Jared the technician. Highly recommend OVA.

Second time we have had Oak Valley Appliance for repair service. A few years ago they repaired our washing machine and we were beyond pleased. Today they repaired our gas oven. Took the technician only 15 minutes to diagnose and complete the repair. They are the best in the Antelope Valley (Tehachapi) and we will never accept any other contractor for appliance repair in the future!!! 10 STARS