Med Card Now California

Great price, fast service, easy as can be! Got my rec as soon as the evaluation ended! Thanks Doctor! In your words...See you next year!

Absolutely horrible. I called with a simple question. It was a very simple yes or no question. I was asking if the 12 month recommend letter that is part of the silver package is a physical letter they mail or I'm able to print. I called the number they have listen and total Karen that answered the phone first said I have to transfer you to a different department, click. She didn't give me a chance to respond or anything and then proceeded to transfer me to another person who was not in. I got a message saying that they were not available. I called back and explained to the same Karen what happened when she transferred me. At that she said "well if they are already on other calls, which they are, you will just have to wait." And click again. She didn't let me explain it wasn't putting me a in a queue to wait it was saying they couldn't help me. So again I got the same message. I called back and quickly explained again what happened and that same Karen said she knew it wasn't a line. So it doesn't explain why she said I would just have to wait if there is no way to wait. At this point I was so done. There are so many other competitors online and really tried, clearly this company doesn't care about patients at all. This woman is one of the rudest ppl I have spoken too. I told her that I would take my business to a competitor and hung up. Now I'm writing this review. I hope this helps save others their money because if they act like this before they get your money can you imagine if you pay them and something goes wrong. Eeek!!!! What a nightmare that would be.