Marshalls

Incomplete pairs. Upset about that!I came in trying to find a specific shoe, which they had. But one of the other shoes was missing, like what? Crazy right!?? But that was the case. I usually come here and find deals and generally have a good experince. Maybe it was just a bad day, not sure? The management here wasn't helpful with service either.

I've never been to the Marshalls over in this area so I was excited to walk in it. It's a good size one too, lots of room and plenty of women's/juniors clothing that took up most of the store as well as a kids and men section too. There was rows and rows of shoes and this location actually has my size with more then three pairs of size 5 so that made me happy, though I didn't come across anything I liked today. The beauty section was a little small but they did have a good selection of skin, hair and body care. I walked around the whole store and ended up looking round to see if anything caught my eye and I did find a few sweaters I liked but ended up with a western fringe inspired one. The lady in the fitting room was super friendly and even greeted you as you walked up.. unlike walking into the store and you here crickets. Now onto the checkout line, they only had two cashiers and they were slower than slow. I was in line for a while before I got called to a number. I didn't bring my store credit card on me as I didn't know I was gonna end up here but on the app they provide you with the digital version. As I went to checkout I asked the cashier if she could pull up the screen for me so I can enter in my cc number. I got maybe to the 8th number when the screen said 'customer denied transaction' how is that possible when I was entering the cc number. She had me do it three more times and it kept telling me the same thing on repeat. She then asked to see my digital card as I thought she would put it in on her end and instead she does the same thing I just did on the keypad. She then was like idk what to tell you but it's not working and then proceeds to stand there and stare at me. Like ok you're not gonna ask if I have another form of payment.. smh! I ended up using my debt card which I didn't want to do as I was trying to get points for my purchase but it is what it is. When she rang me out and handed my receipt she didn't even say thank you let alone apologize for the inconvenience. Didn't even acknowledge me as a customer, instead she carried on her convo with another employee that was beside her. **Note: If you have the app with the digital form of payment it most likely won't work here and they won't try switching registers too see if theirs was a glitch or this store doesn't actually take it. Make sure you have the physical store cc if you want the points from your purchase as I'm sure that won't give you an issue.

Cleanliness : This store is THE CLEANEST Marshall's store I've been to. Everything was organized, well spaced out, you did not feel cluttered. They had huge selections and everything was well displayed.Staff : I spoke with 2 employees and both were so nice and helpful. The fitting room lady was so welcoming and helpful with a big smile. The cashier I was with was very helpful and sweet. Overall I recommend this Marshall's if your in the area. Will be coming here regularly :)

I went to check out their clearance section. Plenty of lovely items but they didn't have it in my size and it is not within my budget too. Store was organized, shelves are fully stocked and staff are pleasant.

Clothes is just great quality nice selection of all brands clean friendly cashiers good prices

Stocks are okay . but why im giving them a 5 star is because i accidentally left my purse in one of the aisle and one of the staff immediately put it in her custody and i was able to retrive it. They take care of their customers really well.

Love Marshall's...I popped into Marshall's to look for an in expensive small over the shoulder bag. To my surprise I found one to meet my needs. Your bounded to always find a great buy at Marshall's.

My favorite store in the AV. Great selection, friendly staff and the line moves unlike TJ Maxx. I can always find some great products here.

Great prices good selection of items half the store is discounted last years mall clothing. Like if it did not sell at the mall it sells at a discount at marshals. Great prices on quality pots and pans. Lots of brand name items. Lots of off brand items I have never seen anywhere else. Always find something interesting to buy at great prices.

I went in today to do a return at this store for some clothing my daughter got for her birthday. Let me just start by saying the service was horrendous. One of the associates that seemed new couldn't figure out to process the return. The store coordinator Victoria comes by to help her. Not only does she have a nasty attitude but starts inspecting the clothing I'm returning. Literally for three pieces...she's in the back scanning and investigating three items that don't total $30. She not only has the store manager come in and take a look as well, But I call her to come back to the register and she looks back at me and tells me to wait with the biggest and nastiest attitude on her face. I don't appreciate the service she provided and telling me that these items don't match the description. Not my problem lady. It's your job to provide service and figure it out. Marshall's should reconsider who they have representing their store as managers. This puts a bad reputation for your store and environment. As I will no longer come into this store nor will I have my family and friends step foot in here again.