Liberty Plumbing & Septic Service

this company is very excellent. never had a company that did the job efficiently without me telling them about what to do. I'm very pleased. I'm calling this company and getting my septic tank's done with them. They're very affordable and fast on their job, they got the job done quick and efficiently and finally we got a running toilet couldn't be more pleased on how excellent this company did the job. I am so going to be calling them for my plumbing.

Our septic system backed up on a Saturday afternoon. We began calling plumbing companies only to have people tell us we will call you Monday or they don't service residential septic systems anymore. Alex, not only took our call, he came out, with his wife, on Sunday and pumped and cleaned our system. Of all the companies who have came before him, he was by far the most professional and clean. Alex and Liberty will be our first call every time.

Rip off price of $150 for a quick and easy snake to clear clogged drain. Taking advantage of people!

Liberty saved us. We spent the better part of FIVE weeks not being able to shower, do laundry or flush only when the smell got unbearable. All that time we spent nearly every day trying to hire a septic service by calling every listing online from one end of the county to the other, leaving messages and requesting quotes by email and only hearing back from 5 or 6 that informed us they don't offer that service - despite being listed under SEPTIC PUMPING SERVICES. Of course, the last name on our list was Liberty. We contacted Alex, who quoted us $700 to come to Tehachapi from Bakersfield for the job. (understandable, given the obscene price of fuel). When the guys arrived - earlier than the scheduled time, they discovered they would need to pump our tank from two places and had to dig to find the second access. And, one of our tanks contained what amounted to a solid block of "material" that would require alot of effort to break up. The additional charge was only $50. They were done in a little over two hours, put the dirt back and spent a few moments giving me tips on keeping things flowing. We are very happy with the job they did; I am sorry I didn't have anything cold for the guys to drink before they left. I will be keeping their number handy because I won't be hiring anyone else. Thank you Liberty!

Was really hoping to write a positive review got my septic tank pumped $400 with no problem whole family very pleasant and helpful thought all was well then my shower was still backed up and told that happens when the septic tank was full fine got it snaked $75 let Alex know my pit was still filling up flowing down the street after being pumped at this point was informed there is no warranty on the work I had done and it's because I didn't want to spend an extra $150 for chemicals in the tank which I'm not understanding how a septic tank that takes normally takes 3 years to fill is filling after 1 week so I'm back to square 1 out of $475 and still having a swamp in my front yard not to mention the smell was hoping for a different more accommodating outcome being $475 is a lot of money in my life to still have the same problem I was hoping would be fixed as I paid for a service that obviously wasn't satisfactoryAs to your response we can go back and forth with this but I know what was said at the time and Alex referred to the sludge at the bottom and chemicals for $150 would take care of that at no time was any mention of any major repairs needed but whatever statement makes you feel better about the situation is fine with me as I know what you told me at the time wish the outcome would've been better as I have no reason to lie I as I am the one who paid for the service in full just hoping for a better outcome and resolution

Vino a ser un trabajo aquí ala casa no lo iso bien y rompió una tubería le marcamos para que viniera arreglar lo que iso y no se quiere aser responsable que aga lo que quiera aser fue su respuesta ! No lo contraten siempre el mexicano Jodiendo a otro mexicano

Great, people are willing to work with you and your schedule and very quick. I had a last minute backup and they save me from staying behind on my trip I had planned.

Horrible Experience - Rude, Unprofessional, and OverpricedIf I could give Liberty Plumbing-Septic & Portable Restroom Services zero stars, I would.I initially contacted Alex on the phone and after speaking about our needs. he asked me to follow up with a detailed email. I emailed the complete service requirements in detail, specs, and photos, which I sent per his instructions to Tina, the "office manager." We scheduled an appointment on-site, and when Alex and Tina finally arrived--20 minutes late, mind you--Alex immediately changed the prices we had discussed. When I questioned him, he responded dismissively, saying, "I'm the owner, and I'm always on-site and didn't pay attention to what you were saying. You mis-communicated." Despite my having sent a clear, thorough email, he tried to shift the blame for his lack of attention to detail onto me. He would not budge on the fact that they did not pay attention to my needs or read the email.I informed him that I was reviewing three bids and would contact them after consulting management. I did not want to waste their time. When I got back to the office that same afternoon I contacted Alex to notify him that another company had quoted us a much more reasonable price on two of the items on the list which was a significant difference, Alex accused me of "wasting his time and gas," even though site visits are an essential part of his business. He then started throwing around insults, saying I was "not an honorable customer" simply for asking why there was such a large price discrepancy.I was shocked by how quickly he escalated to rude, hostile behavior, especially on a professional conference call where my assistant was present as a witness. Alex actually hung up on me mid-conversation after making unfounded personal attacks and me questioning him as to why he was being rude to me and name calling after I had called him to question a huge price difference so I would have an explanation for management.We're a reputable development company, and I can honestly say this was one of the worst experiences we've had with a service provider. Unprofessional, disrespectful, and alarmingly quick to insult. If you're considering working with Liberty Plumbing-Septic & Portable Restroom Services, beware--their attitude and pricing are unreasonable, and their customer service is outright appalling and beyond unprofessional.

Great job! Very fast and efficient. Friendly and on time. Would recommend to all. They are a quality service and this is our second time with them.

Liberty did their job!! I had my septic pumped exactly 1 year 8 months ago by another company I won't mention the name but it starts with a K and it's an animal from Australia. Liberty was at my house getting the job done all morning and part or the afternoon pumping. When the other company came they were in and out within 2 hours. My septic shouldn't of filled this fast!! I've been in my home 11 years and when "k" came to cleaned my septic it had been a little over 9 years without issues. That was our first pump. We are a family of 4 so for it to have filled again in 1 year 8 months isn't normal to me. We have always been a family of 4. I recommend Liberty they will get it done right!