More phone calls no response
More phone calls with no response
On my Christmas visit I found Designs by Erin who did a beautiful job on this Christmas arrangement, my Mama loved it!
Multiple phone calls with no response
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Kristina M.
Jan 26, 2025
Erin did an amazing job. she has a great eye and talent for arrangements. she also has a quick turn around which i am thankful for because i am a slacker.
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G Y.
Oct 4, 2023
Love this town, was visiting the area and needed to send flowers. They made it easy and seamless for me. They were very communicative and let me know every step of the way what was happening. I love this is a family owned business and love supporting that! This business and town is a gem! Highly recommend and beautiful arrangements.
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Travis H.
Dec 24, 2015
I have often struggled to find a florist in the Kern River Valley. My Mom and Grandma live there and they are two special Ladies who love flowers. Over the years, I have dealt with not too nice people, lost orders and the most unbearable, Mom and Grandma didn't receive their Mother's Day Flowers. When Ruby retired I was left with dealing with a florist who actually yelled at me. I was so happy to happen upon Designs by Erin during my Christmas visit, she was helpful and kind and accommodating. she whipped up a beautiful arrangement that was more than I expected which my Mama loved. When looking for a florist in the KRV please choose Erin. We need to keep good talent in the Valley!
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David S.
Jan 19, 2025
Erin came through in a time of need, creating a beautiful arrangement last minute for a recently departed family member. She was kind, courteous, and professional. Thumbs up.
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Sandra E.
Sep 24, 2024
Beautiful autumn table decor done by Erin. She used unusual blooms that made it so special. She was very professional to work with and I would highly recommend her.
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Geo W.
Jul 24, 2019
Hello to anyone who wants to shop locally and support the businesses in your community. I want to thank Erin of Designs by Erin a Kern River Valley Florist. Erin delivered a gorgeous bouquet to my Mother In Law after the passing of her Husband in the Weldon, CA area.I did not want to call 800 something but searched the internet for a community florist. This is when I encountered Erin. A beautiful bouquet was delivered to a remote location off of HWY 78 and Erin did it beautifully. It brightened the spirits of the family at such a sad time. Thank you Erin!GWaite
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Justin G.
Jul 24, 2019
I ordered my grandmother flowers 7 days ago received a confirmation that they were delivered, and found out over the weekend that the flowers weren't ever delivered to them. I have been calling every day since, left a message on the answering machine, contacted their personal number, contacted the owner through Instagram, after patiently waiting I haven't received a single response. I gave this establishment and the staff the benefit of the doubt assuming they may not have been around but 1 week is long enough. I called my bank and disputed the charges, and will be sure to inform anyone who has any affiliation with kern river to be sure to go somewhere else. Save yourself the stress and go somewhere else. I'd rather order from 1-800-flowers, atleast they would answer their phones in the even of a mistake being made. This is no way to run a business. Pathetic.
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Audrey G.
Jul 25, 2019
Very disappointed in this florist. We ordered a bouquet to have sent to a relative. The flowers never arrived, and we haven't been able to contact anyone in the shop for the past WEEK. Calls go straight to voicemail, and any other form of communication have been ignored. It is unacceptable for a business to not return any of our phone calls, respond to any messages or emails in a WEEK. Any professional owner or manager would make it a priority to check for messages on a daily basis, not to mention my mother in law had issues with this same florist! Absolutely unacceptable. I always choose to support local businesses when I can, but anyone thinking about ordering from here should highly reconsider.
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Chuck H.
Nov 14, 2018
Thanks Erin for the lovely floral arrangement and for delivering it to That's Italian restaurant for me. It was waiting on our table when we arrived for dinner and really made the evening. I was impressed and my wife Anne just loved it. Thanks again, Chuck Hornsby
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Jeannine V.
May 16, 2017
I called and ordered flowers for my Mother on Thursday before Mothers Day. I told the owner they could be delivered either on Friday or Saturday, whichever was more convenient for her. When I called my Mother on Sunday at 3:00 PM the flowers had not arrived. I called on Monday morning and spoke to a staff member in the assisted living home and the flowers had still not arrived. I called Erin four times on Monday, leaving two messages, the second imploring her to please call me. (I wanted to give her a chance to explain, and, at this point I was still willing to go ahead with the order.) By 3:30 I had still not heard from her, so I cancelled my order. Very, very disappointed. Not good business practices.
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