Kern River Vacation Trailers

The process of booking a trailer with them was a nightmare. They don't have a website and getting a call back took days after leaving multiple messages. I finally booked a unit for Memorial Day Weekend sight unseen because their rep (Cheryl) told me their website was down. And because of the holiday, they charged a 3-day minimum - which was fine. Drop off Friday and pick-up Monday. That's what the contract stated and what we paid for. However, when we arrived at the campsite on Saturday - the trailer still was not delivered! We had to call them to make sure it was indeed coming. When they finally brought it, they "forgot" to bring the generator we also rented! And later on night 1, after using only about 3 gallons of water, the fresh water ran out! So they also did NOT DELIVER THE UNIT WITH A FULL TANK OF FRESH WATER. And it is highly unlikely they even emptied the grey water from the last rental since it was full when they came out to refill the water. Gross.In addition, the unit was very old and outdated. Pieces of brittle plastic would pop off when we tried to operate basic levers and knobs.When I shared my displeasure with Cheryl in paying for 3 days and only receiving 2, she reluctantly agreed to refund one day of the rental. As of the time of posting this review - she has not refunded any money to me or returned my messages (no surprise). AVOID THIS VENDOR! There are several other options in the Kernville area that provide far better service and will give you a vacation worth remembering. Our friends at the adjacent campsite used a different vendor and had a completely different (amazing) experience.

We have rented from KRVT for about 10 years! Each year they drop a trailer for us in Kernville for Whiskey Flat days. The trailers are always set up on time or early. We all know sometimes an issue can arise and if there was every anything (mostly me not knowing how something worked lol) all I would need to do is send them a text and they would resolve the issue immediately. Their trailers are always clean and ready to go! The coffee maker is the best perk and the beds are comfy! We've had the Lodge and the Montana. Loved them both. Thank you Cheryl! We look forward to renting from you again next Whiskey Flat Days!

They're very outstanding, helpful, and they care for there customers! Highly recommend if you want to rent a trailer from them! Fred and Cheryl are SUPER nice and outgoing people!

There aren't enough good things to say about this company's service. They go way beyond any expectation to ensure your stay is the best. The customer service is just AMAZING! We will be lifetime subscribers as long as this team is in business THANK YOU. THANK YOU!!

Another AWESOME vacation on the Kern River in one of Allen's trailers!This year, my sons (3 month old puppy included) and I rented the 27' Komfort trailer. Large living/dining room slide out made a world of difference!!! My 14yr old had the pullout couch.My 12yr old had the table bed (w/ the puppy).My 9yr old and I had the back bedroom.The awning had broken off so Allen brought us an easy-up. After checking on another of his trailers he saw the easy-up had seen better days.... without me saying anything, Allen bought a new easy-up and dropped it off to our site! Thats the customer service you can expect from Kern River Vacations!All and all, Allen and his Kern River trailer were perfect! Allen sets up the trailer for you. Just call him with your camp site and he does the rest. The trailer was very clean when we got into it.... no complaints at all!!!!Allen also gave us a few day excursions for us to do in the local area. Unfortunately, the puppy forbid the trip to the snow sled mountains he told us about!Thanks again Allen!

I think this business is closed. I've attempted to call and email them and no response. It's too bad, they used to be a decent option for rentals.

They are always responsive and their trailers are clean in working order. Highly recommend them. Thank you for the years of great service!

New owners with a lot of added fees - fees that are not posted on their website nor mentioned by staff during reservation setup - fees that are added AFTER paying the deposit - including non-existent CA State Park Commission Fee. We researched it directly with the pertinent state and camping agencies... Reserve America, CA State Parks and the even campground host all denied the existence of this fee. The cancellation policy is ridiculous and a refund was being denied ... but when confronted on the fake fee, the staff member (a woman) on the other end of the phone was rude, yelled at us and gave a full refund. Do your due diligence - before giving them a deposit ask them for a full list of fees in writing - then verify that they are reasonable and valid. Good luck and enjoy your vacation.

We just got back from our 2 night trip to Kern River at Camp James where we rented the Komfort trailer. This is the first time I've ever rented a trailer, and it was awesome! My boys were so excited! They are 8, 6, and 2. There was plenty of room inside. Jake set it up for us, and he was so nice and he explained everything to us. The only complaint I have is that the bathroom is pretty tiny. Overall, the boys loved hanging out inside, and I loved the convenience. I hated disappointing the boys at the end of our trip because they wanted to take it home!

One of the best trailer rental companies. We had booked two trailers.They are very helpful. They give you a good overview and also pick a good camping spot even before you come to the camp site. They come to help you after that and they have a impressive turnaround time of less than 15 minutes if you need anything or anything is not working. Our stay was really good.I recommend them 100%