They only do CT scans and MRIs at this location.
Nice waiting area
Nice waiting area
Building
Changing rooms.
Another waiting area to change.
Waiting area.
Nicho S.
Nov 1, 2022
I would like to rate Kern Radiology (The 1818 16th St location) a well deserved five stars. My dad needed a MRI done and he had it scheduled at this location. The location is fabulous because it is low key and offers plenty of parking. The people working are also very kind, friendly and professional. They helped and answered all of my dad's questions and made the whole process simple for him. They also offer a very nice waiting area and it is very clean. Also adding that this location is open late for those of us that work during the day. Very good people working at this location. Thank you.
Read MoreAntonio D.
Dec 5, 2023
Very good professional service and friendly. Restrooms were in excellent condition and very clean easy to find and comfortable
Read MoreElizabeth S.
Jun 16, 2023
I am happy with my visit. Tavri was amazing! She is super helpful, efficient, kind, and accommodating.
Read MoreJ H.
May 3, 2016
First time here, it's a small place very nice clean. They didn't take long to get me inn the imaging took much longer but over all happy with there service. If needed to come back here I would most likely come back.
Read MoreVanessa G.
Nov 14, 2018
Just arrived and so far it's clean. Small of course but overall really good cleanliness. Staff is friendly, no sense of any rudeness at all. Thumbs up TR!
Read MoreShirley B.
Jul 17, 2020
Had to have an MRI asap, they were able to get me in within a few hours. I am claustrophobic so getting into an MRI machine head first and just my head was really nerve racking! The technician was patient and talked to me trying to keep me calm. Every time I would start to panic and ask, "How am I supposed to get out, this end doesn't have an opening! What if something happens? What if you have a heart attack?". Bless her heart she very calmly, (I could hear she was trying not to laugh), said, "I will pull you out before I have a heart attack". She put a blanket over me, gave me a squeezie to occupy my hands, tucked my head in securely to ensure I was snug. When it was done she was very patient as I, (still in panic mode), tried to gather myself together and calm down. She kept telling me, "it's okay, take your time". Then started talking about movies and other topics to get my mind off the very distressing ordeal. For anyone who is not claustrophobic you will never understand how important all of this is. The tech even walked me to the waiting room to ensure I was going to be okay! Other than the amazing tech the office itself it tucked away, if you do not know where it is or do not Google it you really would never guess it would be in that location. Once inside it is very clean and what decor they do have is very nice. The really big plus is their restrooms are BIG and are SO clean! Thank you to the evening staff for such great service!
Read MoreSamm C.
Apr 10, 2024
The facilities are overcrowded. For my last appointment, I was there for over an hour before they finally checked me in, and then had to wait longer before they called me back. Kern Radiology outsources its calls to another country. If you want to talk to someone at the facility you went to, good luck. It's not going to happen. I have called several times in the last week and got three different answers to my question and none were correct. They simply do not know what they are doing. I even asked for domestic help, but that didn't happen either. If I could have talked to someone at the facility, I'm sure my questions would have been addressed. But they rather pay cheap labor instead of giving their patients good service.
Read MoreDiane B.
Nov 10, 2022
This is a wonderful place. The exterior of the building is very deceiving but once you enter it's a very warm atmosphere. We were greeted by Debbie who is really friendly. since we are from Tehachapi we asked for suggestions on where to go for lunch. she not only gave us suggestions but also wrote out the information and gave us directions of where these places were. Kern Radiology is a great place. everyone are so friendly and caring.
Read MoreEmma R.
Apr 27, 2020
I came here twice. Once for a MRI and the 2nd time for a CT scan. Both times I was met with outstanding and understanding staff. They were attentive to my needs and VERY reassuring. I was told during both my visits that I was in control. During my MRI I freaked out and they were quick to get me off the table. During the CT scan the staff was aware of my anxious feelings and were so patient and some even stuck around to cheer me on after I finished the scan. The staff here is so sweet and caring
Read MoreTed W.
Sep 26, 2018
Their service was good. But beware, I was required to pay a $125 deposit before services were rendered. My insurance ultimately paid $75 of that, so I was due a $50 refund. You have to keep track of your insurance benefit payment and then call Truxtun Radiology before they will issue a refund. Per their staff, issuing of refunds is not automatic with their accounting system, so you have to pursue it with them for a refund to be issued.
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