James Air Conditioning & Heating, Inc.

We live in Ridgecrest and we recently hired James Air Conditioning and Heating to handle Air Conditioning repairs at both of my homes, and I couldn't be more satisfied with their service. From start to finish, they were professional, prompt, and thorough. At my first home, they quickly diagnosed the issue with my AC unit, which had been causing cooling problems this summer. They explained everything clearly the cause of the leak and completed the repair within a few hours, restoring comfort in no time. Their attention to detail was impressive, and they made sure to test everything before leaving.For my family member's home, I had an Air Conditioning system that was not working at all. James and his team not only fixed the immediate problem but also suggested preventive maintenance to avoid future breakdowns, which I really appreciated. Their honesty and transparency made me feel confident in their expertise. The added value of James Air Conditioning and Heating lies in their exceptional customer service, technical expertise, and proactive approach to HVAC maintenance.Overall, the level of service across both homes was outstanding. I would highly recommend James Air Conditioning and Heating to anyone looking for reliable and trustworthy HVAC repair. I'll definitely be calling them for any future needs!This review highlights the high quality of work, professionalism, honesty, and reliability of James Air Conditioning and Heating company.

Paul seems like a really honest knowledgeable guy who gets it done.Had heater fixed then ac broke. He couldn't fix but recommended someone who can.

I was recently told the worst - complete HVAC replacement, from another business. In my dealings with this other company there were definitely some red flags so I reached out to James Air. I spoke with Amy and she was friendly and helpful. She sent Paul out same day to inspect my unit. Paul saved me thousands of dollars with his diagnosis. He was honest and I couldn't be more appreciative. James Air has gained a life long customer.

James Air Conditioning is always amazing!! Our AC went out and we called James AC to make an appointment. Amy went out of her way to schedule us an appointment before we were to head out of town. She is just so friendly!When Paul arrived to fix AC, he was on time and immediately started asking questions as to the problems we were having with our unit. He quickly got to work, was able to figure out our problem and fix it! He also noted something else he noticed that wasn't broken but would last us another year or so. He wasn't pushy and didn't tell us we needed to get this fixed. He was honest and we appreciate that. He finished his work quickly and his fee was very competitive. He is very friendly and knowledgeable!We will always use James AC & Heating! Thank you!!

Three years after my initial review, I had to get Paul to come out and see what wrong with the air condition unit in the table tennis building behind my house where the Bakersfield Table Tennis Club plays.30 minutes prior to the appointed time frame, I received a phone call to ascertain the appointment. As usual, Paul diagnosed the issue and it was just a matter of turning on the right switches in the fuse panel box (which was recently replaced) and cleaning the condenser unit in the roof. The last step was to add some refrigerant and the unit was working great.Thanks Paul.Gerry

You need any AC work done call these people. From the friendly person that answers the phone to the the technician that came out, all I can say is professional! My technician, Paul, was awesome... and he was even early!! Also, they came out the same day, with in hours of my call. In today's age of Her horrid customer service, it's nice to some still value good service. Hope this helps. God Bless.

During a record heat wave in Bakersfield (July 2024), James Air Conditioning & Heating came to my rescue. Paul James was recommended to me by my neighbor. He confirmed the diagnosis of the problem (second opinion), expeditiously completed the repair, and the total came to less than a third of the total the other company wanted to charge. The system is 25 years old and will still need replacing at some point, but James Air Conditioning & Heating got me through a rough spot so I can actually think. Paul James and his wife Amy listened and squeezed me in during an overly full schedule. I've already recommended them to someone on the NextDoor app and I'm happy to do it here, too. Please give them a shot -- I am incredibly thankful for them.

I recently found myself in the nightmare situation of having AC problems in Bakersfield in the middle of summer. Anyone who has lived here in the summer knows that a functioning AC system is an essential asset. I have a home warranty that I purchased at the beginning of the year just to be on the safe side. I immediately called them and got the run around with another service provider that was up-charging the warranty company which in turn passed those charges on to me. I won't get into the details of circus side show the warranty company put me through, but I will say they lost my business for life. They offered me a cash payout that wasn't anywhere close to covering a fraction of the repairs. I was referred to James AC by a friend of mine and immediately called them after seeing their Yelp rating. I was a bit skeptical when I saw that they only had five star ratings and a lot of them. That is almost unheard of for a service company of any kind. I left them a message and they promptly returned my phone call and set up an appointment for the following day to come out and give me an estimate. The estimate came in over a thousand dollars cheaper than the provider the warranty company sent out prior. I tried to get the warranty company to change the contract over to James AC, which is also a service provider in their network. They refused. This is where James AC gained a customer for life. Amy James is one of the most helpful and friendly people I have come across. For three days she battled the warranty company on my behalf even when it wasn't in her interest because she knew what they were doing was wrong. That is the level of professionalism and honesty you get when you go with James AC. I could tell immediately that they had the integrity you can only hope for when you are at the mercy of a service company to be fair and honest.Paul James and his team completed a full 5 ton system swap out in a single day. Their work was absolutely impeccable. Paul is an encyclopedia of knowledge when it comes to AC systems. I shadowed him most of the day just because I wanted to gain some knowledge on AC systems and he could not have been more professional and accommodating. He kindly and enthusiastically answered all of my silly questions. After the work was done I was happy to have gained a new friend. He couldn't be a nicer guy. If you are looking for a fair, honest, friendly and local AC service provider, you absolutely will not find anyone better than James AC.

Great service from start to finish! Paul is a very honest man which I love! He tells you exactly what needs to be fixed and I never feel like I'm being overcharged!

Such a great experience with Paul and his wife. Scheduling was super easy with Amy. Paul came out same day after we called about our heater not working, and he wore a mask - thank you!Quick service, reasonably priced, and took the time to explain certain things about parts to me and my husband. Will definitely call in the future. Thank you for a wonderful service.