Jacobo Physical Therapy

The quality of care was off. They forgot about me in the waiting room . I could hear everything through the door and it was really chaotic. At one point I could hear the physical therapist cussing and saying she was not going to deal with this bullshit today. I'm not sure what she was referring to. I was there for 2 hours and was actually seen for only about 30 minutes of that. I have 11 more visits and I'm kind of worried about how helpful this will be for my health. I hope by my next appointment they will figure out what the issues are and fix them,

Terrible. I went over a year ago and I'm finally able to trust going to someone else. They seemed so professional when we did the consultation, but it was just a facade. Once I started my "physical therapy" they would tell me what to do, walk away, gossip loudly, flirt with the "Doc" and even he participated in making fun of a fellow coworker that was off for the day. Each time I said I was done the woman rolled her eyes and huffed over to me. They were too busy talking about putting castor oil in their hair to notice I was crying in pain. Would not recommend to my worst enemy.

Everyone there is so very nice ,all the Therapists are wonderful and they helped me with my tendinitis I am in no pain and feeling better thanks to them. They are The Best!!!!! THANK YOU SO VERY MUCH.....

July my daughters therapists did an Amazing job with my daughter she is 1 and I can say she loved her as well because she was very overwhelmed when we got there nothing but crying but with the time she ended up loving her sessions it was nothing but smiles and playing. I've never had to wait no more than 20 minutes as soon as I signed in I took a seat and five minutes later I was in we were done one hour later.i never had to wait no more than five minutes to schedule for her next appointments Myra our receptionist is Amazing as well she is very lovely she always talked to my daughter while we were waiting for those couple of minutes to be called in I would Highly Recommend this place to anyone

I was badly burned on my first and last physical therapy visit here. I got multiple burns that encompassed the size of my palm after they had me sit on a heating pad. I reported this to the owner who proceeded to question if I even got these burns from their location. He also did not apologize so I have filed a grievance against them with my insurance company. Also they are understaffed so one man has to juggle 4 -5 patients in physical therapy. This results in significant wait time and less assistance with physical therapy. My burns finally peeled and disappeared after over a week. Shameful! They deserve a 0 star rating!

Worst place for occupational therapy.!! They offer 2 days out the week and the sessions are only 30 minutes.! Knowing how serious physical therapy is for stroke patient.! The receptionist have terrible customer skills.!

Great service! Would highly recommend this for pt. One of their employees had referred my uncle after he had dislocated his shoulder and he is almost 100%.

I was treated bad by the young hispanic receptionist. She was rude, disrespectful, an wouldn't change my appointment after everything she said an done today. I left a message for the manager and she basically took her side. As much as I hurt an the pain from the terrible car accident, I refuse to be treated POORLY by someone who supposed to be helping you.

This place has been amazing for me. I have another PT to compare it to (Aum) and I am so happy to be at Jacobo now. Dr Jacobo herself is not my favorite, but I've only met her once for my intake and I've loved everyone else. I usually do water therapy. I always look forward to working with Nick. All of the therapists are knowledgeable and they take the time to explain things, and they always listen. They are careful not let you overdo it and don't pressure you to do anything and, in fact, always remind you not to do more than your body can handle with zero pain so as not to make an injury worse. They've identified specific issues I have and which muscles I need to work to see improvement. I feel confident that they are helping me.