Houston Jewelers

I cannot gush enough about this business! There is a backstory, so hear me out! My husband designed my engagement ring from a jeweler online, and we bought my wedding band through them. Therefore, getting things adjusted is no easy task online. So I've been on the hunt for a local jeweler since 2018. I first went to another place in town, to not be named. Their service was not ideal as they did not recommend adjusting my ring size, and their quoted cost of re-dipping my white gold rings seemed outrageous. So I had them adjust one band, to the 1/4 size, since that's all they would do. But I knew this wouldn't make me happy, I could feel it in my gut! Well 2 1/2 years go by and I'm still unhappy with the size and fit of my bands. Together they feel tight, almost claustrophobic, and leave indentions in my finger. Even though, alone, they fit fine. Finally I went to Houston since they have a great reputation and are near my house. The service was amazing! As soon as I walked in, the associate, I didn't get her name, explained that she had the same issue with her rings and she understood completely. She recommended going up a half size for each ring (I KNEW IT!). She even said the resizing would INCLUDE a cleaning and a dipping of my white gold. All of this was the same price, per ring, for the 1/4 resizing the other jeweler begrudgingly did years ago. They were so kind, efficient, and offered excellent customer service. I have now bragged about my experience to multiple people, hinted at some jewelry I loved to my husband ;) and will plan to be back in the future. Also, my rings SPARKLED after I got them back! Thank you, Houston!

Five star customer service, KARLA, and Don Thank you so much. I believe Don repaired my ring and bracelet. I am so very pleased. It didn't take long at all and it was very reasonable. Not to mention the work is exquisite I will be going back, and I will recommend thank you Houston jewelers the better part of Bakersfield.

I wanted to use my late Mother's wedding band to craft a custom engagement ring and wedding band. I was nervous to hand over such a precious heirloom, but Houston's did a phenomenal job respecting the original, but helping me create something beautiful and custom for my bride. She absolutely loves it. And then, they helped me custom craft my own wedding band. Both my wife and I are thrilled with the final results.

I was looking to upgrade my original engagement ring after 11 years of marriage. I wanted to maintain the original diamond and band, but add a halo. Steve and his staff were incredible! They were so kind and welcoming, listening to everything I wanted. I was able to design the halo and the result is amazing! I felt like I was talking with good friends or family, everything was top notch. I HIGHLY recommend for any of your fine jewelry needs!!!

Steven Houston is a great guy. Keeps his word. He's been my husbands jeweler for 40 years. My wedding ring and other items were bought here. There's is just no other place I would go for fine jewelry. Quality and value are all at this store. Thank you Steven for your years of great service.

Huston Jewelers has been my family's "go to" for jewelry my entire life! The employees are beyond knowledgeable and they even have a Certified Gemologist (it is very difficult to find someone certified in this particular field). One of the best aspects of this business is the quality of jewelry they have and their repair department. In their repair area they are absolute quality and very meticulous. They are honest and priced well for the HIGH quality of work they do. There is NO other place I would trust with my jewelry other than Huston Jewelers; thank you!!

Great inventory and customer service. Unique and beautiful pieces. I love supporting a community business over a mega store.

Stopped in once to meet a few folks and start some relationships as I was in the market for an Omega Planet Ocean. The discussion was pleasant and even had my Longines watch serviced while there. Left the establishment intending to go back a few days later (had to get to an appointment), but got called away in an international business trip. Tried twice to email the salesman to continue the conversation about the PO, but both times...not a single response. Adding insult to injury, I'm now on their email SPAM mailer. So...too busy to attempt eBusiness discussions but have the audacity to start spamming people? Thanks...but no thanks. Ended up getting my PO at an Omega boutique and couldn't be happier.

Fiancé got me my dream ring at an unbelievable price. They resized it twice, the second time in under 2 hours. Will only be using them going forward!

Don was very knowledgeable, courteous, and professional. Highly recommend. Thanks Don!