Hands On Hydroponics

It's almost 5 stars, and I may adjust that soon...In the past, I went to this store, and there seemed to be issues that I did not feel like ignoring, nor overcoming. Since that review on Facebook, I was really in need of just a few things, so months later, I returned. I was not only able to grab what I needed, I was also able to talk to the staff like a person on who made me feel like we were on the same level. That means a lot to a customer. Kudos to you Mr. Owner! (A short background story, and why I wanted to refuse to enter that establishment pence more; Went to pick up a few things for the garden. I asked about a few products that the do not carry, and was treated like trash because that particular employee "knew how to grow the 'best' ways," and seemed to talk down on my decisions/questions. Obviously, because he doesn't understand that everyone has their own way of doing things. This isn't my first rodeo, and I know somethings are way better as high dollar items, but I also understand that some cheaper items will work out just as well. Sometimes even better. There is no reason for any employee to treat you like garbage, and act clearly conceded, and ignorant to the customers. There's nothing wrong with not having an immediate answer, or even the knowledge of someone else's application. That one person was the reason I couldn't go back. It's hard to support any business who hires employees that can't understand the products, doesn't know about any products outside their specific inventory, then pretend he's the 'best' at anything.)

Great place to go by to get your fertilizers. Friendly employees to help u out. Good price point but no price tags on items.

So to be completely honest this whole store has become my friends, my life ,and my safety net... any problem i had with my plant...(any plant's) thsy were there to solve the problem, and i seen a huge improvement in my plants in less than 2 days. This is my absolute go to spot. Thanks fellas at HOH for all the knowledge that just keeps coming!!

This is my new go to spot. Came in for some plugs received a considerable discount. Asked a few questions about some equipment that needed repairs they gave me a few leads. Went back for soil got help loading it. Looking to grab my bloom here for fall and any pest control products needed. Seems like a well rounded hydro store. I'm bring my business here. By the time we left it was packed with people.

Second time I came here in need. I called ahead of time and they said they would be open and they had the product I need. So I head over and both times they are closed before their business hours say they closed. Very dissatisfied. I give credit where it's due they have good products but customer service is not there. I won't be spending my money with them anymore regardless of their products.

Second time I have been in there good selection I bought a weekly digital timer the employees treated me good and know what they are doing I plan on going back