Norio L.
Feb 24, 2023
Excellent service, very professional. Had PT for total knee replacement. Back to normal after six weeks.
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Don R.
Dec 27, 2018
Best physical therapy in townThey will work hard to get you betterProfessional attentive staffClean facilityConvenient locationProven results
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Alecia T.
Dec 23, 2020
I have only used the location at White Lane and Gosford. I have had to be there four different times over the last 20 years. They have always been caring and worked hard to help me achieve whatever my goals were. I love the fact that they listen to patients and as goals change, they are willing to modify. They don't just listen to what the doctor says, they really listen to what the patient needs! Their reports are professional and thorough. This specific time Nick was my therapist and he did a fantastic job even though I have a very difficult case. I really love the fact that there are many helpers that will jump in to take care of you when your therapist is helping another patient. You never feel like you're just waiting around.
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Emily R.
Nov 10, 2017
I started physical therapy here with a hip injury. I have done 2 other rounds of physical therapy in my life, with two different providers. This G&G location is by far the best physical therapy center I have ever been! Everyone is extremely welcoming and inviting, constantly checking on pain levels, and providing the equipment for the next exercises. I went here long enough to interact with every single PT and assistant, and 100% of the time, they were all wonderful. They worked well with my insurance, and there no issues. I never heard any complaints of someone either. I am now 100% healed, and even stronger than I could imagine after going here. They challenged me to get better, but never enough to cause pain. They created new exercises for me to try, so every day was interesting. I will miss these people, who helped me recover from my injury and strengthened me to live my life pain free!!
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Jessica P.
Apr 18, 2016
WATCH OUT!Well over a year ago I was receiving treatment from this facility for a shoulder injury. While they staff is nice and knowledgeable, the billing department is full of thieves!I received treatment through my insurance with Kaiser, and I was told that my copay was $20 and this is what I paid on all six of my visits. Back in November 2015, I received a bill and when I called, the lady I spoke with apologized saying it was their mistake and not to worry. The beginning of April 2016, I received another bill, this time threatening to send me to collections if I didn't pay.This time I studied the bill closely and realized the mistake the lady said they had made. Apparently, they were supposed to have been charging me $30 each visit instead of $20. They had 6 visits to realize this mistake and it took them a year.Now, had they called me and admitted their mistake and apologized for the inconvience, then I would have had no problem with any of this, I understand that mistakes happen, but for them to wait a year and send me a bill threatening me for a mistake that they made is completely unacceptable.I have made contact with both my insurance carrier and Glinn and Girodano (though they couldn't be bothered to call me back) and I will be contacting them again today.
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Daniel G.
Feb 24, 2017
I called to make an appointment, and I needed to wait almost two weeks. No big deal since I heard good things about this place. When I called the day before they said I was not scheduled because someone forgot to write it in, AND I needed to wait another two weeks to be seen for the first time. I asked for a manager to call me the next day, and that didn't happen either. It's a shame.
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A C.
Nov 18, 2020
Every single staff member has been very approachable and accommodating to scheduling and anything needed while having your PT needs taken care of. Each and every one of them is very professional and don't stand around idling around doing nothing. Furthermore, they're all friendly and courteous. Physical therapists are very efficient in what they do. They're all knowledgeable and really make your time there worth it as they do actually make you push yourself to do proper excessive tailored to your specific needs. They value your time while you're there and don't waste a second of it. I did notice however, there were occasions where a couple of staff were actively on their phones texting on the floor while their patients were resting between pt workout. No one said anything to them. It was like it was ok and normal. This is really the best place to have your physical therapy needs addressed.
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Isabel R.
Sep 30, 2021
The Gosford location is filled with great people who truly help you and want you to get better. All the physical therapists and assistants are on top of their game and are always friendly. I started my PT journey late after my injury and they helped me come a long way. I'm glad I was able to come to this location and work with some very great people. I would really recommend!
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Richard L.
Jun 4, 2019
Glinn & Giordano Physical Therapy(NW branch) has been outstanding with scheduling appointments, and addressing my shoulder issues during appointments.
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Shannon J.
Jul 30, 2018
G&G has been a life saver! I had rotator cuff surgery with additional difficulties in Jan 2018. I really thought it would take forever to get my strength and full range of motion back. I've been seeing them for the last 6 months and am happy to report my shoulder is back to normal. I would recommend G&G to anyone who requires physical therapy. Their staff is very friendly and knowledgeable.
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