GCI Equipment Rental

I arranged to rent a riding mower,signing a contract to have it delivered on Friday June 16. To my surprise I was told that it had not been returned. I was told that I was next on the list. It is currently June 22 and no mower yet. This is the first year this has happened. I am so disappointed.

Great service right from the get go , we needed a pump to drain our pool and they showed us exactly what to get . Great rental prices and very helpful .

Needed a plumbing snake in an emergency situation with our kitchen sink and washing machine overflowing. It was Saturday and all plumbersaid work on emergency prices. Expensive. The first snake I got was too big, I called and Caleb told me bring it on back. I got one a little smaller and it still wouldn't turn the corner in my pipe. Called again and Caleb told me being it on back again. This time, I got the handheld drill toe and it did the job for me. When I took it back instead of being charged the $85 for the big snake, I was only charged for the small one. That's great customer service. These guys are all great and very helpful. I recommend anyone to come here for any of your equipment rental and supply needs.

I called every rental place and not only did they have what they need but they gave me the best deal. Make sure to ask for Caleb when you're there! Thanks for great customer service Caleb!

If you ever meed a trailer or one of their many choices of equipment this is the place to be. I rented a trailer from this business and theybare more than helpful. They will even hook everything up for you and disconnect everything when you return it. The employees are exceptionally helpful with finding they tight equipment for the task at hand. They are going to be moving where the United Rentals is on Rosedale so of you need a rental choose GCI for all you equipment needs.

I want to like GCI, I really do. I'm self employed also so I know the struggles. BUT if I'm renting a tool I need it to work like it should...That is your job GCI, to rent tools that work, if you cannot do that you are failing.Don't be afraid to throw away your old shitty tools, even if they work. No one wants to rent something that looks like shit. It makes you look bad.

NOT Recommended. Early May I rented a 1/2" power snake. Apparently they don't replace the snake cables as they should as it broke off in my line without even hitting an obstacle. I took it back, explained what happened and asked how they were going to resolve their problem. Employees were good but had no remedy so I asked to speak to the manager. They didn't want to talk to me and simply said they would not charge for the rental; basically wouldn't talk to me and didn't really care. One of the employees called a plumber that he works with and explain they had a problem that need to be resolved. He came out to the house and spent a good deal of time attempting to retrieve the broken cable. He said it might have slid down into the sump pit. I paid his bill and on May 9th sent a copy to the manager of CGI asking for reimbursement and explained it all. They have ignored my letter. My experience is poor customer service, lack of equipment maintenance and total lack of caring for the customer or common business ethics. I would avoid CGI Equipment Rental, use their competitors for your rental needs to avoid similar problems.

I rented a rototiller for my backyard. The price was great and the equipment worked flawlessly. The staff was friendly and helpful. I was in and out in minutes. I will definitely rent from them again.