Leese V.
Jan 27, 2019
Be warned this limo service may ruin your special event.......We hired Rami to transport our daughter's wedding months in advance. He was actually recommended by someone but the negative review below had me concerned.The day before the wedding day he frantically informs me he has a problem with his limo. He offered a limo bus instead at no charge. In a bind I kindly accepted his offer. But we did not want our beautiful daughter climbing up and down the limo bus in her gown. Not only was that inappropriate for the occasion it was tacky!--she is on her way to her wedding NOT the club. The bridal party and family yes that was fine. BUT things did not turn out the way we planned.1) Limo got stuck in traffic on pick up no. one.2) Limo driver didn't have the courtesy to contact me to let me know about the traffic or hold up.3) Groom and his family finally picked up & transported to his own wedding late and missed out on pre-pics.4) Grandparents had to get their own rides.5) Father of the Bride had no ride to his only daughter's wedding and was late to set up causing others to step-in on his behalf.6) Due to the limo buss we had to order a classy transport for the bride adding another expense.. Thankfully this service was accommodating even at the last minute.I understand things happen and I get it but this service should have had a plan B due to the situation. I was picked up at the same time and our driver used a better route to avoid the traffic in the area. This driver used his common sense and learned there was a situation in the area and had a Plan B.We were very unsatisfied with this service and we asked for a refund due to this. Instead Rami was offended and had the worst condescending attitude. He started to argue with me via text on and on and kept doing so until he stopped harassing me even via email. He likes arguing with women and does not guarantee his services. He likes to lie and say he waited on groom/family which was not the case. He likes to blame his customers instead of having empathy for ruining their day. A business should make the customer feel at ease and take responsibility even if things are out of control. NOT act like its all about him or tell me I don't work for free!!!So do not book this limo service unless you want your special day to be ruined. He will call you immature because you were not a satisfied customer-yes unprofessional from start to finish!!
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Aleen B.
Jul 29, 2019
I've used Rami's services for years. First time was a limousine that took me and my girlfriends to my bachelorette weekend in Palm Springs. He was on time and helped us out our bags in his trunk. We've also used his services for my wedding and used a party bus. My family and I have also used his SUV's over the years for airport drop off and pick up. Most recently, his son drove us and he was very punctual and professional. No complaints here.
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Joseph D.
Jul 24, 2015
I booked this service for transportation for my wedding in June. After the wedding service at our church the driver took guests to reception. Although we were running behind schedule, he was contracted to return 3 times to the church to bring the bride and groom with all of their family. He never returned. We all had to Uber it back to reception which delayed us about 45 minutes to an hour. We were never provided directly with the driver's phone number. I called the number on our contract that night and Ramiro didn't know anything about it. I called the number on our contract after our honeymoon and talked first with Ramiro and then with Ivan regarding this. Ramiro insulted me with abusive language and claimed i was trying to rip their company off. Although he was coming down with a cold, this was unacceptable. Afterwards I had several conversations with Ivan. He went over the GPS of the bus and we determined the driver did not go back to pick up the bride and groom after the first trip. He said he will not do anything regarding the mistake. I can't caution you enough to do everything you can to avoid this company for your transportation services. We were abandoned on one of the days that is supposed to be our best days of our life.
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Will R.
May 27, 2024
Executive Limousine Services supported our daughters wedding. The experience was flawless. Making the arrangements was simple and easy. They were very punctual and they did a great job of communicating. Adolfo, the assigned chauffeur, arrived in a very new, very clean white stretch limo, which was perfect for a wedding. He worked well with the coordinator, delivering the wedding party first to the venue, and then back to the reception. We were provided champagne as well as non-alcoholic beverages on ice, with a nice selection of glasses. The chauffeur was very smooth so we didn't spill a drop. Altogether they provided a perfect experience! Thank you again for the excellent service!
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Ken E.
Nov 20, 2018
I know this company well. It strives to always do the right thing and treat its customers with respect. I read the wedding party review and take it with a grain of salt. People in the party mode disrespect the vehicles and drivers on occasion. Read the contract. If you do damage it's on you.
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