CryoFloat360

Scheduled an appointment for my boyfriend for 11:00 AM for recovery after a lifting competition. He showed up and no one was in the building, it was locked up. He went to the neighboring business where they said they're always late. He left. Unprofessional.

I made a reservation for a float therapy session and a localized cryo therapy session for 10:15am through classpass, but when I got there the open sign was lit up but they were still closed. I called the number on the window and the lady apologized and said that she was going to be there in 5 mins. I wasn't seen until 10:30. Overall, the place needed work, it was kind of messy and worn down. The lady was super sweet and helpful tho! Prices were very reasonable and I will be back soon!

My gf scheduled an appointment for 10:30am. It was locked up, no answer. She sent a message to them and weeks later there is still no reply. A float place a few min away was able to squeeze her in that morning.

Best Cryo in Kern County. Mandy is an expert and knows her stuff. She is so kind and wants to help her clients

Bought a Groupon and they redeemed it with out me ever even going to the location. I called and they said they'd give me another free float for the inconvenience. I asked if I can book and they said their float machine was broken, ever since it's been broken and I kept getting "free floats" in their system for the inconvenience supposedly. I walked in for the first time about two months ago because no one ever answers and I wanted to use my float. it's hidden somewhere in the back of the shopping center. There was no one at the front, there was random furniture in the office that might have been taken out of the rooms, and big hoses running down the hallway. It was really loud, I could see a lady in the very far room but she never came out or looked to the front. I could not catch her attention since it was super loud with whatever those hoses were doing so I ended up leaving. Point is, I bought this Groupon last year and I got scammed for $50 something dollars and they either don't answer or their float machine is still broken. Mind you, they're currently still selling their vouchers on Groupon. DO NOT BUY.

My husband and I scheduled a couples float for 10:15 am through the company website. We paid the full amount, $85 upfront. We were looking forward to this, as it would be our first time floating. We showed up around 10 am yesterday (the lettering on the front door states they open at 10 on the day we came), and the doors were locked. We waited outside in the cold until our appointment time, 10:15. Still closed. I called the phone number listed on the front door. When the owner picked up, I stated that I had a 10:15 appointment and that we were waiting outside. She rudely replied, "I am 10 minutes away," and then hung up. 10 minutes go by, and the shop is still closed. She ended up arriving about 20 minutes later. She walked up and rudely stated, "I'm here." Then she proceeded to unlock the door, letting it slam close on us. At this point, I wanted to ask for a refund. I did, and she responded that she didn't even know about our appointment because they are using a "new system." It was only when she risked losing money that she finally apologized. She did offer us half-off the price for the inconvenience, so we gave in and floated. All in all, it was a negative experience. The place did not feel sanitary, staff was rude, and it was far from relaxing, which was the whole point in going! We will be taking our business elsewhere.

My husband and I went for a couple's float. The pod was large enough to comfortably fit two medium-sized people. We heard conversations outside of the room clearly. The pod had light and music controls. There was a hot shower and grooming products available after the float, including scrunch spray (IYKYK). On a second visit, here's what I would do differently:1. Remember to turn the light in the room off. The pod let in quite a bit of light.2. Wear a swimsuit or cover-up. The water was room temp, and the pod floor heated, but areas of my body not submerged were cold for most of the float. It's worth noting that my husband was not cold at all.3. Do an individual float. Every time me or my husband moved, it distracted the other person.

Came to float. The place I used to go to closed down. This location is new to me, but not the experience.The water had a weird smell to it. Yes, I know it is full of salt, but I have never had float water smell musky like this. The longer I stayed in the water, the more I wanted to get out. The cleanliness in general left something to be desired. There was trash from the person before me on the floor . Who knows what else didn't get cleaned.My favorite part about floating is the sensory deprivation. No lights or sounds for me. There was a constant shortage und of a pump running throughout my float. Made it hard to relax. Then when customers come back for cryotherapy you can hear their conversations from the float tank. Overall it wasn't much of a relaxing time. I won't be returning.

Mandy was very helpful and nice explained how the process of what I was there for and is very knowledgeable

Loved it! I really only did it so the person I came with wasn't alone, but I still enjoyed it! It went by really quickly! The staff was very friendly and talks to you to distract you from how cold it is. It felt amazing and I would definitely do it again!