Crackin' Chicken & Waffles

Bad Not goodDon't waste your time!Ewwwwwww tough, gross, I can't believe y'all think this is good!!!

This rating would be 2.5 if I could rate it that. So I really wanted to like the food here especially after the bad reviews. But let me say the chicken sandwich is not worth $10 at all. Maybe I'm used to sassy bird but they should be selling it for like $5. I wouldn't order it again it didn't have much flavor, the chicken was juicy but that's it and it barely had any coleslaw/Mac and cheese on it. My husband got the crackin chicken special, he said it had "ok" flavor but there was a lot of breading on it. The waffles were floppy, think about putting a pancake in the microwave- they did have good Flavor though. The potato salad was really good. The customer service was good no one was rude, the guy making the meat was really nice and he asked right away what Meats I would be ordering. The lady who rang me up was friendly; however, when I came back to get the food the girl who handed it to me seemed like she hated her life. I said thank you have a good day she didn't say anything back. I probably wouldn't eat here again.

Ordered 3 wing combo with potatoes and gravy, well I received 3 huge legs with mashed potatoes drier than the Sierra Desert. I ordered on Door Dash and they state if the restuarant is out of an item they are supposed to inform you, obviously that didn't happen.

Order three wings and waffle ... My order came as three legs and a thin waffle ... The chicken was salty and the waffle was super thin ... Would never order from there again...

Excellent friendly customer service! Food was made to order and when it came out it was pipping HOT! Me and my husband both ordered the "sassy girl" which is a 3pc wing w/waffle. We both got an extra Wing cuz we figured we would need more food and a side of red beans and rice. when it came out it was super KRISPY. The chicken was more than enough food & good flavor. The waffle taste good with a hint of cinnamon, the red Kool laid was BOMB, and the sweet tea was a 3. I like how they put it in the mason jars.

I just went and Dickie's which they have Cracklin Chicken and Waffles I asked him what is the price for their largest side of greens they told me $17 is that even a big cup there is a small restaurant They're not on Rodeo Drive don't buy it it's a rip-off

The food here is absolutely delicious! at first I thought maybe it was a bit pricey, but it ended up being waaaay worth it. Food this good is worth paying for, it's certainly not fast food; but the environment was very relaxing and casual, like it was fast food. Everyone needs to try this place!

I was picking up a DoorDash order from Crackin Chicken & Waffles, and had horrendous service at the register. The young woman was so rude, and lashing out at customers. After calling the owner to explain the bad situation, I was then cussed out by him, telling me don't ever f*cking come into my restaurant again as a DoorDash driver, nor as a customer. Don't worry, I will never be inside Dickies Barbecue Pit ever again. This place is horrible, and obviously the rudeness comes from the owner at the top.

I placed an online order for a "Big Jay's Favorite" meal and 2 "What the Cluck Sandwich" sandwiches from their online menu:https://www.crackinchickenandwaffles.com/online-ordering/crackinchickenandwaffles/menuI was given an 11:00am pickup time and arrived at 11:08am but stood in line waiting for service for 15 minutes when the manager/owner finally asked at 11:23am if I was picking up an order. I told her my name and gave her my order/confirmation number, but she stated, "I don't do chicken" and "you'll have to talk to them" while pointing at someone behind the counter where other customers were also waiting in line for service. I was then forced to wait in that line for another 17 minutes before being told that they couldn't find my order but they were going to start cooking the chicken right then at 11:40am.The chicken was ready at 12:00pm but they still needed to cook the waffles. I, again, asked about my order at 12:10pm then at 12:17pm, they stated that they were out of waffles and that I could select any side dish as a replacement.I was finally given my order at 12:23pm but it was incomplete: the order should have contained a 1/2 chicken with 2 waffles, but I was only given 2-drumsticks and the substitute side dish. Their stated reason was that they were out of everything else and only had drums, never addressing the fact that they gave me 2 pieces rather than 4 pieces that would normally be in a 1/2 order of chicken or that they neglected to mention that they were out of chicken when handing me my order. Rather than do the right thing by simply adding the missing chicken, they chose to argue the fact that they were out of chicken and waffles, as if that's the customer's fault.At 12:28pm, they stated that they'd cook more chicken and I'd have to wait 10 - 15 minutes more. I was finally given the additional pieces of chicken at 12:41pm, which contained 2 more drums and a couple of wings that they previously claimed they didn't have.But while I was waiting for my order, an employee walked over to me and stated here's your order, but the container was much larger than it should have been, so I questioned her as she walked away and to my extreme surprise, she very rudely stated "that's your rib order!" Now, I could've said OK and walked out with the very large rib order, but it wasn't mine and it would have inconvenienced someone else who's waiting for that order. It speaks to their extreme inattentiveness, unprofessionalism, incompetence and disrespect.My simple order took 1-hour and thirty-three minutes from the time that I entered the building to walking out, but it gets worse!The drums were clearly leftover and refried, which made them burnt, tough, and difficult to chew (see the attached pictures). The two "What the Cluck Sandwich" sandwiches were advertised as containing a chicken breast but were just scraps, gristle, fat, bits, and small pieces of chicken (see the attached picture) that were placed on a bun then covered with mac-n-cheese, coleslaw and dressing to conceal the scraps, gristle, and fat.Additionally, the employees, manager/owner were extremely rude, extremely unprofessional, extremely slow, appeared disorganized, and were not customer focused! They were disrespectfully and rudely yelling at customers.I contacted them using the contact data on their website but did not get a response. It's no wonder that they, apparently, can't remain at a location for very long, as they've been at several locations in the AV, including a short time in the AV Mall area and are now on Ave K.DON'T WASTE YOUR TIME OR MONEY!!

The waffle was like eating gingerbread, that's what it taste like to me and the chicken had a burnt taste, it didnt look burnt but they must have fried it in old grease that was previously used and that batch of chicken was burnt. I wont be ordering again from this place.