Just got the car washed and got home and took a picture real quick
Damaged exhaust
Work truck looking
New seats!
Alex C.
Oct 22, 2024
I have been going to this location for over a decade. Easily given this company over thousands of dollars in tips over the years. Really loved the work I received and the employees were actually great.A quick background on myself, I am a disabled navy veteran and an East Bakersfield native and love supporting local businesses. My issue lies in the fact that they made a mistake on my last detailer and damaged my exhaust. My car is 0.8-1.0" lower than stock. When they were driving my car they fell into a pot hole(I have no idea why they haven't covered it up) and knocked my muffler off. The exhaust system I have is close to $2,000 and the muffler alone is around $600. I still played it calm and I know companies have insurance for mistakes like this. The owner instead began to blame ME and say it was my fault. He continued to state that it could've happened on my way there when about 5 other customers both seen it happened. All of which were also shocked when they heard and seen the owner blame me.Mind you I never came aggressive. I even specifically told them "I hate that this happened because I don't like confrontation but this did cost a lot of money and I would like something to be done ". The best he offered me was to send me to HIS mechanic and at most offered 50% of what ever the maintenance cost would be. I have been in the car scene for almost about a decade. Dealt with a lot of shady people and to send me to some sketchy mechanic to up charge me is beyond ridiculous. Instead of offering to replace my muffle they'd rather still find a way to squeeze money out of my pocket. It really makes me sad that after all the referrals I given for this company. The thousands of dollars they received from me. The owner still couldn't cough up $500 to replace my muffler.As stated previously the employees and the work is great. Mistakes happen but the owner lost a customer and I'll continue to share this news to others. If the owner is willing to replace my exhaust then I will remove this review but to treat a customer who has been loyal for decades is extremely disrespectful. I didn't ask for any of this stress.
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Mike B.
Oct 7, 2024
Took my 2024 Tahoe AT4 and just wanted the basic wash with some tire and leather shine that is the only service I wanted they gave me a couple of options but I'm traveling out of state and don't need nothing too fancy they charged me $35 and I would say I got a $55 wash. They did a great job for a $35 wash. keep up the good work guys definitely will come back again.
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Chris H.
May 29, 2024
This guys kicked ASS on my forester today. It looks brand new. Cleaned literally months of the mountains off my car. No easy task.
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Theo B.
Oct 6, 2023
All right now where do I start now I went to this detail shop three times The first time you know I went to go get a quote for my 40-foot RV talk to a gentleman there I guess he's the owner's son I said I wanted to get my RV washed and waxed he gave me a quote for 300 bucks I show him pictures four or five pictures there was up close pictures of the vehicle and I said 300 bucks I said would let him know on the date that I will bring it in he said make sure you call ahead of time so I have enough bodies to do the job I'm like okay come back about 2 weeks later talk to somebody there and said hey I want to make sure that I'm in the book that way you know you'll know I'm coming and what time I need to be here gentleman took my phone number and downand the rv size of my vehicle and when they were going to do the job on I said cool went in there this morning October 6th to confirm and to make sure that I was going to be there on the right time and make sure everything was squared away The owner's son said oh I need to see it I'm like oh you already saw it because I showed you pictures You already know what's a 40 ft RV you already saw pictures of it oh but I need to see it I'm like oh okay so I get my 40 ft RV out of storage drive it up there and he looks at and say oh I didn't realize it was this big I'm like yes you did because you quoted me $300 when I first showed you the pictures a few weeks ago the size of the RV didn't change the color didn't change nothing's changed on it The only thing that might have changed was your quote You go from $300 to $700 he said oh I didn't realize it was that big really how docile could you be for some reason they were thinking they were going to wax my daily vehicle that I they had seen three times that I drove up there to ask questions so I don't know how in the world they would have thought that when it says 40 ft RV on their calendar and for some reason he kept on saying no harm no foul I'm like yes there is a harm and there is foul because you quoted me one thing and then you bait and switched me to something completely different That's not cool at all because the RV size didn't change overnight if I can give them less than one star I definitely would I was going to give them a chance because I just stop by to see if they can give me a good quote and that was a good quote that they gave me to do the job I'm like hey that's cheap that's cool but don't give me one quote and then change your mind two or three weeks later and say oh I need to see it again I didn't realize it was that big well you never have to worry about me going back there You just lost my customer service because I know if I can find somebody in town that does a good job I'm going back to them not cool at all I would definitely not recommend them and his excuse was oh we don't do that many RVs why didn't you tell me that two or three weeks ago when you saw the pictures all of a sudden you want to switch up on me not cool
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Crystal G.
Mar 11, 2021
I visited my Dad across the street at Green Lawn cemetery and wanted to take in the view of the nicely green lawn and the Bluffs, overseeing the city. I LIKED: -That the guy offered to wash my car plus vacuum & polish the inside for $45. (I believe they said a detail costs $160.) -The outdoor seating. There were two seating areas: one inside the open garage and one outside the office. I sat outside of the office and waited (I had my mask with me.) -My car felt cleaner when I drove away from there. They kept their promise (wash, vacuum & polish) and I left a small tip. If you enjoy spending 30 minutes journaling on a nice day on the east side -or- if you are visiting a loved one at the cemetery, this is a good car wash for you. I'd like to go back and try a detail.
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Annette F.
Aug 25, 2022
Amazing! Would recommend, supper nice staff and great view. My car was super shiny and clean.
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Alice C.
Feb 27, 2021
I've been here a few times and it seems like I always have to complain about something. Also the owner seems to set the price based on how dirty the car is not a set price for everyone based on service. There is no signs regarding price so he is free to say what he wants and charge what he wants. Starting price $30.00 for a wash and vacuum, if I wanted Armor all "Lotion" it was $20.00 more. So total $50.00 a bit pricey. The car was greasy after the application of "Lotion" Also there vacuums are cheap and there is always stuff still under my seats. It's ok if you want your car clean on the outside but the inside is not worth it
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William G.
Jun 28, 2024
Absolutely great service, had my car in and out in less than 30 minutes. Great value, definitely recommended.
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Ginny G.
Apr 6, 2023
Seriously ~ I have never been to a finer car wash! Everything by hand with attention to detail. The car is always spotless and looks like new! What a person pays extra for at other car washes is standard at Country Club.The staff is professional, providing a very relaxing environment. The washes really last, depending on weather up a month or more. Give then a try you will not be disappointed.Thank you Country Club
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Mario B.
Nov 11, 2022
liars!!! liars!!! liars!!! don't give me a firm quote on the phone and when i get there, raiders the price by $100.00!! I'm a reasonable guy though so how do civilized folks settle differences? We comprimise and meet each other in the middle. Well, apparently, this is a foreign concept to these guys. I will happily take my business elsewhere! Folks that don't keep their word aint worth nothing!
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