Burgess Appliance Repair

Excellent Service! James came out less than 24 hrs after we called him with our request about needing our GE washer's gasket replaced. This was no easy job and James handled it like a pro. His rate was very fair and we are pleased with his work. Thanks James!!!

He was able to come out the same day I called. He was courteous, efficient, and knowledgeable. He cleaned and serviced both my washer and dryer for a very reasonable rate.

The first time he came out, James seemed fine. He fixed my fridge issue but needed to get a part for the dishwasher. He was going to call me the same day with a quote for the dishwasher but didn't. I tried to call the next day & didn't get a reply. I finally texted and emailed on the third day, and he called me and said he'd forgotten. He then texted me a date range of 7/22 - 7/24 when the part would be in. I didn't hear back. I called him on 7/29, and he was confused. He said he'd have to check the mail to see if the part had come in. He texted later & said it had and that he would call in the evening if he had time to come then. He called at 5:18 & said he was on the way but didn't show up until 45 minutes later. He had trouble getting the machine out & was talking loudly & cussing in front of my daughter. He then had someone else come in. I didn't know who it was. I asked how long it would take, and he lectured me about not rushing a repair. Once it was "fixed," it wouldn't start. He ran diagnostics and there were 3 more error codes. He said he'd have to come back tomorrow. After charging me over $375. I told him not to bother. He was very unprofessional, and at this point I don't want to sink hundreds more dollars into a repair on a machine that isn't worth that much to begin with.

It was quick and easy experience to fix my Samsung Dryer just with James, after the dryer has just expiration of its warranty.James was very responsive, showed up on time, found the issue and fixed the dryer. Everything was completd pretty quick in just a few hours at the same day.

My 3 year old whirlpool fridge side by side quit making ice, then quit dispensing ice, then started to freeze certain shelves in the refrigerated part. I called burgess and not only were they able to be at my place in a few hours but knew what the problem was before even looking at the fridge. James and Chase were the two guys that came out, both were super cool to talk with, were knowledgeable about their job, we're out together and fixed our problem. Took about 1 1/2 hours and they were on to the next job. I'd defiantly call these guys again for service.

Very friendly and super knowledgeable. He inked what he was doing and why and price was very reasonable.

I had trouble finding someone willing to look at my downdraft exhaust vent. Thankfully James was able to come and have a look at it. I ended up getting a new exhaust vent as well as cooktop and oven and James did a good job installing all three. He also made a point to clean up after the job was finished. I would definitely use his services again.

Our washer was not coming on James answered our call and came over that day as scheduled he ordered a part and came back the next day after installing it he found it was not coming on due to a short in another panel he fixed that issue put back the original part back on said he would take the part back and he said that the service charge covered it so no charge you don't find that type of honesty any more.Thank you James

Good awesome dude , down to earth makes it simple and explains every step of the way . WillBe using him for my appliance needs .

Wash having issues with my washer so I called to have it inspected. Was able to have him come out fairly quickly! He got the job done. Professional, reliable, great prices.