Boot Barn

Drove down from Bakersfield to do a little shopping & I picked up 2 hats 1 purse a cap & some boot cleaning supplies I didn't like the fact that the employees go around asking you if you are finding things ok & taking things out of your hands to hold them up at the register I felt uncomfortable I'm the kind of person that likes to take my time if I need help I will ask for it & then when I needed help one lady instead of helping me her self she called someone else over the radio & that person never came lol I had to start cleaning my own hat to get someone's attention finally the assistant manager Gema was very nice & helpful but I do want to mention one other thing I didn't like we spent a little over $300 & for some that's nothing but I was in there with my sister & after she signed for a return with a Boot Barn logo pen which they have thousands of she asked Burgundy this lady is the key holder that's her title her response was NOO because we are low on pens please you would of had a happy customer you all give those pens out free that's how I got mine

A Boot Barn that does not have FR Clothing!! Had to drive further to the next Boot Barn just to find FR clothing.

Wow I tried to return a sweater I tried on but supposedly there were stains on it ..... have some respect . You sold me something used and blaming it on me . Manager had no customer service skills , just turned around and said "Try another store ".... Really!!!