Bob Johnston's Appliance

We've used Bob Johnston's Appliances for years. He is the best. Knowledgeable, friendly and reasonable.

We recently purchased a KitchenAid dishwasher and love it. (We have struggled for 8 years with a Viking and paid almost the same price for a new dishwasher from Bob Johnston's Appliance as a new tray for the Viking!! So glad it's gone!Mike's prices are competitive with the Big Stores and his knowledge and service are far better, It's so nice to call and talk to Mike instead of going through phone messages.I would recommend that you call for a quote from Mike before ordering from the chain stores.

Local, friendly staff, attentive to details, quality products, prices that compete. Thank you! We love our new oven!

I really meant to write a review right away so I hope I'm not messing up names. I was searching everywhere for a cooktop to make the modifications required for my house to close. I needed it that day. This place was the only place in town that had the right size. It wasn't just that. Kathy was so helpful getting the detailed dimensions to make sure I had the right fit. I had an installer already but mentioned I was worried he wouldn't be there. Mike told me if I really needed him he would make it happen, even though his schedule was already full. All around great place; I will definitely shop here again.

Absolutely, hands down the BEST repair man and customer service ever! I will forever recommend this business and only call Bob's for every repair on any appliance I own. Thank you!

(Keep in mind through this review I moved from Sacramento to Bakersfield and my family lives in Fresno. They were driving to Bakersfield specifically for the installation day)We bought a fridge and washer/dryer from Home Depot and were told delivery would be 8/25. We never received a call with installation times and windows. We called today 8/25, and they said they could not deliver because the fridge was back ordered and they couldn't deliver one without the other. So we went to Home Depot and wanted a return. They had no care in the world about how to treat customer. We went forward with the return and left. We searched for a place that could at least deliver the fridge today. We went to sears and Lowe's who could only deliver tomorrow which we were going back to Fresno today. So we found Bob Johnston's Appliances! He was so helpful and professional. He said he would deliver and install the fridge today! And come back with the washer and dryer on two weeks (he was willing to do it laber day weekend but we said it was okay to do it the weekend after). He just delivered the fridge. Thank you so much Bob for being so awesome and giving us the best customer service we could ask for. I HIGHLY RECOMMEND BOB JOHNSTONS APPLIANCES!!!

On 7/20 I called to schedule an appointment for 7/24 because I had that day off and needed a tech to look at my garage refrigerator. Mike told me that he would be at my home in the early afternoon. At 3:00, I called to make sure that he was still coming. The woman who answered the call told me that Mike would not be at my house because he was on a " big install" and that she wasn't aware of my appointment because she had been on vacation and she would call to reschedule.On 7/25, I received a call asking to reschedule on 7/29 (today). Guess what??? No Call, No Show.Apparently this little shop is too important to take care of small jobs. I won't waste any more time on them.

My fiancé and I purchased a new home that needs new appliances. Being loyal, like most people in Bakersfield, we wanted to support a local business. Went to Bob Johnston's appliances. We felt great because we were long standing acquaintances with the sales woman . The sales woman and I had made arrangements for her to come by and pull measurements and give us her opinion. Well, she called and canceled due to a FACIAL! ( Not Kidding). We rescheduled for today. Well, she canceled again! That is beyond unprofessional and ridiculous. I certainly would not want someone representing my company that passed on two renovations which would have totaled up $15,000 .

So disappointed this had been my favorite dealer for 30 years. No response or call after almost two weeks of promises

I've been shopping here for 38 years Got my first refrigerator an Amana top mount then a side by side and bottom mountThe service is the best in town The owner delivers and services everything they sell. You can order whatever you want or if you need a refrigerator today they have it!