Big Rig Service & Semi Truck Towing

Driving our rented Moving truck last Sunday thru the Grapevine heading north to Madera and had the "hot transmission temperature, idle engine" message come on 4 times so I finally called their dispatch and told them so they said they would sent a tow truck to take me the rest of the way to Madera. Well I told them that I also had my mixed husky with me so needed someone who was ok with having my dog in the cab. Dispatch called me and said lots of drivers didn't want to deal with my dog but had finally found a tow company that would do it. In comes Dino from "Big Rig Service and Towing" to my rescue. Courteous, knowledgeable and professional is the only way I can describe Dino. Hooked me up and we were on our way to Madera. He saved my day, had a truck full of furniture waiting to be unloaded in our new house. Thanks Dino for your quick response and your professionalism!!!

If they had more stars to give we would!! Perry was informative, Helpful and Pleasant on the phone .. without his knowledge and expertise (I had lots of questions lol) we would of been stuck in the roadway in a dangerous situation, We can not thank him enough!! His prices are affordable for any Driver in need 24/7.. Remember we need to support our local Family owned Businesses & we highly recommend this One. Thank you again Perry

Called to pick up my tractor told me he would call me back for an ETA never called back. I called back to follow up told me he had daycare issues. Wasted a whole day. He was professional. Communication is key

I've dealt with numerous commercial towing companies over the years, and without a doubt, Dino (tow operator) made a bad situation much less stressful. He was knowledgeable, courteous, and careful with my equipment. If you need a tow, call these guys.

Let me start by saying THESE GUYS WILL NOT RIP YOU OFF!! They give a quote based on WHAT YOU TELL THEM IS THE SITUATION. You are told that it is a QUOTE. Anyone with an education knows that QUOTES are NOT guaranteed because until they get to you, they don't know what the job entails. Now!!! These guys are GREAT!! When our truck broke down, the owner called a towing company and was told it would be $1700. I decided to get on Google and do some price checks. I found NB Big Rig and we called. Told them the situation and was given the QUOTE of $975!!!!! That's $875 savings right off the bat!! So we switched to NBBR. When he got there he was so professional, courteous, and nice! He was wonderful! When we got to the dealer, he even gave us a ride to the hotel. No extra charge!!! That's customer service!!OH and BTW!! The truck he pulled up in was NICE!!! Clean and decked out with their logos and information!! Did not see "Walmart" anywhere! Just Sayin!You won't regret doing business with NBBR!! I promise!!

Fantastic service. Dino was excellant . Towed our RV back to Bakersfield.

Let me start by saying these guys will rip you off I was told it would be $590 for a winch out so that's what I thought my ATM was charged but to my surprise after reviewing the invoice the charge was $675.00 with no explanation I was speechless I just couldn't believe it so you have been warned please do not deal with these faulty people I should of knew they were shady pulling up in a OLD EX WALMART TRUCK

This review is for Big Rig Towing - out of Bakersfield. We were stranded with brake problems in Mojave with our RV. Perry showed up just after dark, and I couldn't have asked for a more professional and efficient technician. He towed us down the Tehachapi mountain in pouring rain and took us right to Jim Berg Ford's service entrance where we arrived at 11pm and spent the night in our RV. By noon we were on our vacation again. "Dr. Perry" was terrific definitely 5 star service! - Reid Woodward, Carmel Valley, Ca.

Outstanding customer service! Our RV broke down in the middle of the night on I-5. Perry was there and towed us to the repair shop. He also told us of great resturants to eat at the next day. This privately owned company did not rip us off. We did call around for pricing and they were the most resonable.

We are long term customers of Najarian Brothers and their towing and mechanical service is 2nd to none. Both Perry and Dino never say no, and always are willing to find solutions to the multitude of problems that we throw at them. Our customers are always pleased with the quality of service and fair pricing for their services. They are by far one of our best vendors on the West Coast.