Bakersfield Pool Plastering

Bakersfield Pool Plastering came out and resurfaced our pool from a 20 year old Pebble Tech to a beautiful Quartz finish. The workers showed up on time and were very respectful and professional. When the pool was complete everything was cleaned up. I'm more than happy with the results. From the workers to the front office Bakersfield Pool Plastering did a great job and I would give them my highest recommendation.

Oh I wish I could give them 10 stars, because they earned 10 of them! Their quote was fair and reasonable to re-do our swimming pool and in-ground spa. They gave me a date which was to be the date they started, and they gave me a full calendar of what to expect each date. They were exactly on time with starting, and exactly on time with finishing! My pool is gorgeous and more than I could have wished for! The crews worked in excellent harmony to first demo then rebuild the surface of my pool and spa. We chose the rock finish, and it's stunning! Thank you Bakersfield pool and plastering for doing such a wonderful job for us! I wanted them to match the Bakersfield sky, and you hit it out of the ballpark!

Leaving this review for multiple reasons: first off we were told a sample would be made and they would call us within 2 days. Sample wasn't made for over a week and I had to call in to ask if it was done. Next, the final step before plastering was complete on 2/8/22 and we were told our pool would be plastered by 2/24/22 at the latest. It rained 1 day in the week leading up to this date and we were told we have been weather delayed by 2 weeks to 3/7/22. Seems time management is a struggle for this business and scheduling is not their string suit.

We just had our pool re-plastered and it turned out BEAUTIFUL. I can't say enough positive things about Bakersfield Pool Plastering and their level of professionalism and skill. All the way from excellent communication, prompt arrival times, array of selections for tile and finishes and a crew that actually cleaned up after themselves, I'd give them an A+. They may have been just slightly more expensive than other local companies we received bids from, but the QUALITY of work is where the extra money goes. Those of us who have no knowledge of what goes into pool care and maintenance wouldn't think about all of the plumbing issues that could go wrong, so you really need someone who does it correctly when you're spending that kind of cash. Thank you to all of those at BBP for your hard work!!!

All goods, no bads on this one. Had our ~15 yr old white stained plaster replaced with Pebble Tec and a bit of tile work done in the Spa. Got here via a recommendation from a friend who recently had their pool re-plastered. Dealing with this outfit was a tad different than my typical experience with contractors for the past several years, e.g. they were on time for bid appt, on schedule for work performed, excellent job for both plaster &tile, professional conduct and all that @ the estimated price. Highly Abnormal. Imagine that! Kinda like it should be and used to be!

I have now visited Bakersfield Pool Plaster twice. I regret to admit that both times I have left feeling terrible. My husband and I both agree that we received terrible costumer service and treatment. The receptionist seemed completely put off from the second we entered the door. I went looking for answers to questions about what surface to use on the bottom of my pool and I left feeling sick to my stomach about the fact that I am paying for such treatment. I would say do not use them but unfortunately, they own the market here in Bakersfield.

We had our pool re done with pebble tec. It came out absolutely beautiful. We were given a timeline and everything was spot on!

This place is trash. This plastering company placed the wrong plaster in my pool. I personally went into their office ( agree that they lack customer service as well @RF.) to select the plaster that I wanted for my pool. Instead of gray pebble, they ended up putting a light blue plaster. I was obviously very livid. A week later when I was finally able to speak to the manager, he basically said "not to expect to have my plaster removed and replaced." This was shocking to hear. It was infuriating that they would take zero responsibility. Instead they tried blaming our pool contractor. Now I am stuck with a pool that I don't like and thinking of filing legal action against this very stupid place. You would think they would have multiple check points to avoid something like this from happening but they obviously don't care. Please don't get your plaster here. Run!

AMAZING SERVICE!!!!! In March of 2013 we had Bakersfield Pool Plastering redo our 30 year old pool. We chose to go with the Gemstone finish. When BPP was done, the pool looked spectacular! For 4 1/2 years we were very happy swimmers....BUT in August 2017, we notice a large crack across the bottom of the pool in the swallow end. What the heck, this can't be happening. Our old plaster lasted 30 years and never cracked once. So, we called Bakersfield Pool Plastering told them what was going on. The owner called back and came out and took a look. He said, "Well, it looks like the Gemstone finish has either pulled away or it never adhered properly". He then told us the entire pool would have to be redone. My husband said, "Great, so how much is this going to cost me?" The owner looked at both of us ( we were ready for a fight) and replied, "Nothing, this is on us, the finish is still under warranty". They sent a crew out, took out the Gemstone, cleaned the tile and replastered the pool FREE! (We did pay to have the tile cleaned) WE HAVE A BEAUTIFUL NEW GEMSTONE POOL. I cannot think of another company that has stood behind their product 100% like BAKERSFIELD POOL PLASTERING DID.

This company really lacks in customer service. The first time I went to check out some samples, I was just given a box of samples and told to choose one. We weren't given any information on how they would actually look in the water. We went home and did some research and returned to choose a color. This time the owner was there. She was a lot more informative as to explaining how each color would look in the water. She told me about all of the other color choices that were available, which no one had told me about the first time we went. However, she made me feel like a complete idiot for asking questions and she was acting like I was being a difficult customer because I was having a hard time deciding on a color. Isn't it their job to be helpful and answer questions? This is our first pool and we have no idea how this all works. We are spending a ton of money on a pool, of course we want it to be right and we should be asking questions and not made to feel like an idiot. I left there feeling horrible. So our plaster has now been done and it looks nothing like the sample. It is a horrible blotchy color. It is unfortunate that this is the main plaster company for most of the pool companies in town and we don't have any other options. The crew also left quite a mess in my yard. There were chunks of plaster left all over my grass, they stained our new concrete, and there is blue plaster splattered all over our new stone around the pool.