Bakersfield Chrysler Jeep FIAT

Since you guys don't stop texting me about a a review... I'll give you one then. The girl who works at the office for service should fix her attitude. She was rude, condescending and terrible customer service! She better be at home if she doesn't want to work.Also, last time I did a service one of the guys tried to tell me I needed change transfer case fluid, axle fluids, etc... all kinds of things my car didn't need since I'm only at 30k miles. I'm a girl but not dumb... I said no, and this time I asked to a different guy, same place if my car needed anything and he said no, it's perfect. They will try to sell you all kinds of crap specially if you are girl. So watch out!

Bought my second jeep there in 2020 and they only wanted to give me one key for the car when I was turning in two keys for my trade in to the previous jeep. Told them I'm from LA and was only there for the day. The jeep I was purchasing only had one key so I told them I wanted a second key, it was a hassle convincing them but they finally agreed and told me to come a different day because keys take 3+ hours to program or whatever so I agreed. When I went back I went asking employee by employee and at the end of the day the answer was no when I told them they literally agreed to it and I just attitude from everyone acting like I was lying and or crazy. That second key really would have saved me from my situation this weekend and all I can say is NEVER purchase a car from here. They're ripoffs and liars

Salespeople were straightforward and professional. They respected our wishes and helped us get the car we wanted efficiently. Would highly recommend! Mark and Shawn weee both great.

If you're ever looking for a car. Look no further, this place has great customer service and decent prices on their cars. We've got a 2019 Jeep Compass and every time we've taken it in for maintenance, they've been super friendly.

I will start this with the Service Department is great and they are amazing to work with. BEWARE: The buying experience though was dishonest, money-hungry, and if you aren't checking everything, they will put every charge they can into your sales contract, for example a Mopar Service Plan that is 4x the cost it would normally be. It took me a couple months to discover it (I should have caught it earlier). So beware, and if you can, go to another dealership. I have lost all trust and faith in the sales department. The service department is great though!

If you're looking to be mistreated and looked at like the car's problems are your fault, THIS IS THR PLACE FOR YOU! This dealership doesn't care what jeep promised you as far as extended warranty. If it's any inconvenience for them they will let you know. Save yourself the trouble and go anywhere else for service. Jeep please feel free to reach out to me about this. I've kept receipts.

I've bought 5 cars here over 8 years yall need to give Luis your parts manager a substantial raise.If anyone needs parts and no one is helping you ask for Luis

A big thank you to Alejandro our sales guy and Roy our finance guy helped us get into a new jeep gladiator. They made the buying process smooth. No hassle or pressure to buy. They helped us get into the jeep we needed.

Do NOT buy a Jeep, do not go to this Jeep Dealership! I bought a 2020 Jeep Grand Cherokee Trailhawk Edition 3 1/2 years ago, had to bring it to the dealership for service, turns out at only 80,000 miles it needs the transmission replaced, water pump replaced, AC replaced AND the engine mounts replaced. Dealership has had my vehicle over 3 weeks and still not repaired and no date in sight.Also have a Jeep Wrangler Unlimited I bought here, numerous fuel injectors have had to be replaced, gas intake, windshield wiper motor, oil gaskets, etc.Don't buy a Jeep and definitely don't use this dealership.

I thought I got a good deal. But I was lied to. The sales guy Joe explained leases to me wrong. I told him I needed a reliable vehicle to pick up my new Marine regularly as he was struggling with the transition. It was 300 miles each way! 10k miles a year unreasonable. They basically stole the jeep I traded in. They are not here to help you. I've tried to trade down and I can't. Oh and The sales guy gone within the month. So no one else can help. Very unsatisfied and I Loved Jeep.