Arise Psychiatric Medical Group

We have been patients to give us some more definitive answers to medical questions we had. Turns out, there are several things that we can help ourselves with on a psychological level that will vastly improve our physiological health, and focus on daily living. Dr. Lui and his staff are very professional.

You are only seen for 10 minutes with a doctor. And if you have a major illness and need medical help miss an appointment they will cancel you. I believe that their is an issue with their registration help. I know the registration help is horrid on an all to well personal level, said something to the registration host and I was let go because I told the psychologist because they needed to know and it was all my me.... Nope I call BS. Completely unprofessional, rude , and I pray they fix their issues before they loose all of their clients. Just annoying when a patient needs help, your psychiatrist is extremely helpful to be kind and to your patient's. You don't need an extremely rude person answering the phone taking your phone calls .once twice a year I get it, but may be but not every appointment

I had an appointment with their nurse practitioner Razan Rayes, and she didn't seem to know much about anxiety disorders, especially OCD. She gave me a lot of information about SSRIs that left me very confused, and I later found out most of the information she gave me was straight up wrong. If you're dealing with a mental health issue, avoid her. In fact, just avoid nurse practitioners in general. They're not doctors.

So this is my experience with Arise Psychiatric, it was awful, Jacob was my P.A. and he did not refill my meds like he said he was going to, he lied! He ask me if I was suicidal and if you say yes maybe then they will call the cops on you to hold you for 72 hours. He makes calls in front of you ,he calling the police , so he also brought another person in P. A. Islami I said I did not want to talk to her and he brought her in anyway, then I walked out and he followed me all the way down stairs ok both of them she tried to open my car door, they were trying to send me a mental ward of Bakersfield, I can't see how that would of been helpful in anyway. I can only say they lie about medication, don't help you in anyway. They cause problems more than they solve. Jacob is a Liar he does not want to help anyone. Never go here is must a front for something else money laundry. All I ever wanted was practical help for practical everyday problems with my medications refilled . This place is a LIE don't waste time or money. Then they take advantage of you make you tell your personal business and not refill medications. Jacob said he spoke to me on December 4th never did I speak with him on that day its a scam a hustle for your money. Dirty rotten Liars. Never Again. Just be aware going to these places they are not serious places leaches is what they are.

Arise psychiatric is a JOKE. I just got a bill for $1,445 for two phone appointments totalling 45 minutes, IN NETWORK, in 2021. This is AFTER last year they tried to charge me an entire year of copays because they told me they were in network for both my primary and secondary insurances, saw us for a year, and then told us they didn't even take our secondary insurance. Dr. Ma and Dr. Liu work at multiple practices and their office is a mess. I highly suggest going elsewhere, even out of town, for psychiatric care if you're considering Dr. Ma or Dr. Liu.In our experience, they ask patients to diagnose themselves and what meds they'd like to be on. Oh, also, they misdiagnosed my husband with bipolar, treated him for it for over a year, and turned him into an absolute monster. It took months for him to get over the detox from those meds.

Dr. Lui is fabulous however his office staff is absolutely awful!!!!! They do not send the zoom codes for your appointment and then when you call to get it, the office is closed!! I left a message with the answering service before the appointment time having her document the time of my call but the nasty office staff still insist we owe a $60.00 dollar missed appointment fee. I'm sorry but you didn't send the zoom code and I'm not paying 60 bucks for your mistake!! I simply don't have the extra money on top of a copay... who does??? Hopefully Dr. Lui will move again to a new office with staff who can do a competent job. I asked them to tell him we wouldn't be back but I doubt they will. If you are reading this Dr. Lui, thanks anyway.

Absolutely the WORST place to take your child!!! Took my son there once and saw Dr. Lu. WORST DOCTOR EVER! Barely listened to what was going on with my son. Tried to prescribe my son a stimulant drug which is NOT what you give my son with his diagnoses. My son's neurologist confirmed it. Was frustrated when I wanted to start with a non-stimulant and at the lowest dose and work up from there. He gave me samples of a drug that has only been in the market for a year and has SEVERE side effects of suicidal thoughts and tendencies. I did NOT give my son the medication. When I requested to switch to Dr. Ma because of this, Dr. Ma refused. They are nothing but drug pushers. They don't care about your child. They should have their license taken away permanently. If I could give them ZERO STARS I would.