Alert Disaster Restoration

Martin was amazing. His attention to detail was the best out of all the workers.I would definitely recommend Alert disaster to anyone that either has a flood or a fire damage. They are the best. This is the second time I've used them used them at my store Guarantee Shoe Center also.

EMS Director Bill Gentry and the Alert Disaster Team family are great! Bill shows so much empathy toward his clients and shows skill in getting the needed services performed.

This companies customer service is excellent. They really care about their customers. Mark was so polite and really took the time to listen to my concerns and he answered every question I had. 5 stars for him!

Alert responded quickly to our request. They were prompt, efficient, professional and friendly.

Look, we had a bad water leak in our house and the insurance company was the party that contacted Alert Disaster Restoration to do the work. I had no clue who they were, but was just shocked by the professionalism, the quality of the work and the entire process. Left to my own devices, I would have hired another contractor and missed out on this. The trades people they brought in made the kitchen look better than it did before, and we had remodeled the entire space in recent years so that's saying a lot. Kolin was our lead man on the process, and this young guy is kind, professional, organized, personable and quite knowledgeable about what needs to be done and when. Just texting him if we needed something was all that had to happen when we needed anything, so I recommend requesting him if you use this firm. Any delays in the process should be laid at the feet of the insurance company and its rotating crew of desk adjusters, but Kolin handled a lot of that and made the process easier.

If you have the opportunity to work with Alert Disaster Restoration, go for it and you will not be disappointed. I woke up in early November 2023 from a call regarding a fire in one of my apartments in Bakersfield,CA. That morning, I also received a call from Alert regarding the fire. I made one call to my realtor in Bakersfield to check on the Alert Company. Living in another state, I never viewed the damaged property from start to finish. I'm totally impressed with the company. I need to commend two individuals that were always there for me. Kolin schinnell is absolutely without question the best person to be Project Manager for the reconstruction. We communicated regularly during the 9 month project. He was my eyes fir all the flooring, counter tops, appliances, paint, to rebuild the unit and the adjoining damaged apartments. I cannot thank Kolin enough for all the extra things he did. He was the best possible man to work with and for me.In addition, I must also mention Howard Drews. We spoke as needed. He walked me along the path to a very successful conclusion. Any qyestions I had during the rebuilding process were satisfied.I could call either man at any time I had a question and appreciated their responses, effort, and time. As I said in the beginning,, if you have the opportunity to work with Alert Disaster Restoration, you will not regret the fabulous company.Albert Engstrom

Very efficient process with Alert Disaster Restoration, a fantastic company. Working with Bill Gentry was a very smooth process. I appreciate the friendliness and promptness that was brought to my clean up. The work provided was very thorough and I also appreciated how he was respectful of my property. I definitely recommend this business, you will not be disappointed!

Bill Gentry and EMS team are great! Highly recommend giving them a call next time you are in need.

Alex did an amazing job and was very helpful Thankyou ! We were very happy with your work

Due to a water leak in my bathroom I had mold in my wall and vanity. My appointment for the clean up was scheduled for a Friday morning and was to be completed that day. Due to another job (emergency) only half of the day was used to do my job so it was not completed as promised. The next business day was Monday and the start time was delayed, however the work was completed. I was very satisfied with Martin who did the clean up. He was polite and courteous and he thoroughly explained the process.