Affinity Truck Center

Towed our Volvo VNL at midnight and the 1 star is because they got to it the next day .. put it on $400 diagnostic with no answer ( according to them) so put it on another diagnostic no answers again so day 2 they called to ask if we wanted to pay $1200 to have a mechanic ADVANCE diagnose it lmao! we got more answers on Google researching our problem so here we are picking our Rig up.. Do yourself a favor find a Local Diesel Mechanic give them your business and money instead (they're making a living not trying to make a fortune!) for what Affinity wanted just to DX we got all our repairs plus Service with a Smile..NOBODY (except the parts guy) at Affinity was pleasant! These places (mechanics) get paid commission on up charging so i guess the service department is miserable when customers figure it out. Good Luck Fellow Drivers & Remember we need to stick together when it comes to places like this.

I recommend this dealership!! I was very pleased with their service department the uptime bay here is on point! Ive been to other Volvo dealerships and your time means nothing ( money as well). My truck is under warranty and this dealership was on point no undo charge or waiting! If you have any issues don't pass this shop up you will not do better elsewhere.... thanks Volvo of Bakersfield you deserve the 5 star rating I gave!! 5 starts aren't given they are earned!

Went down there to look at new and used trucks on the lot on the way home with a friend of mine. Just looking around broad daylight opened a couple hoods. Closed and latched them back up tried to look in a couple trucks salesman comes out to us accuse us of trying to steal stuff off trucks. WE HAD NO TOOLS AT ALL NOT EVEN IN OUR PICKUPS. I was dressed nice not suspicious just blue jeans boots and a button up shirt. They demanded we leave and accusing us of stealing. Expect a call tomorrow about that AND would recommend Freightliner next door nicer people and they will let you look at inventory without assuming your a criminal for no apparent reason. Volvo was very very rude would not recommend.