A Almost Free Alterations

First time I've been here, was hesitant because of all the bad reviews, lol, but i had to see for myself. These guys were great, I had a good overall experience, great service, great work done on a long sleeve shirt that I purchased online. Will definitely be going back.

I arranged for my girlfriend to drop off her jeans to be altered 1 week ahead of time and was told "you tell me when you need them to be ready" - great to hear as she was taking her altered jeans on the trip of a lifetime to NYC. 1 week later she comes in to pick them up on the day they were supposed to be ready and the shop is closed from 1-2pm. So she calls 4x and gets no answer. It does not rollover to any other number. Next day she comes in at opening thinking she will get her pants and be on her way to her flight and it takes 10minutes to even find the pants. AND THEN THEY ARENT READY. What was happening to them for a week? "We can do them right now" she is told. "Where do you live?" (Insinuating that they would do as promised and deliver them) You missed it big time here. A simple communication or accountability for your service goes a long way. Business is built on quality service and quality products. And this had neither.

Please consider getting a quote from another place before committing to services here. The name does not represent the business at all. I was quoted 3 times more than other businesses. Also the business owner is the rudest man I've ever met. He also insulted me and made me uncomfortable. I really dislike giving negative reviews to local business, but this man needs to consider changing how he treats potential customers. I wish I couldgive zero stars!

Terrible service. The man that helped me was so rude. He made me wait while he had a big fight with the woman that works for him. He was verbally abusive to her. I only needed a pair of pants hemmed and it took him two weeks to do it. Do not go to this shop, unless you like being treated like crap.

I came to this location before and it was a whole Lotta guys hanging out in the front and it was kind of scary but I went in and there was no women in there to help me just men they wanted me to try my outfit on. I said no I'm not trying to get in a weird situation so I just said bring it up 2 inches and when I picked it up, it was totally perfect so I went back here today to drop off three outfits That are similar to the last outfit that they fixed and he was super persistent on telling me that I have to try these outfits on. I am not comfortable trying things on when I already know how short I need it to be so he argued with me for quite some time, and I just had to go because now it's five minutes before work, I do not take my clothes off in strange places and yes I know this is an alterations place but the items that I brought or tennis dresses if I say I want it to inches shorter it should be just that. Done. I had to walk out and I will have to continue my search to look for somebody else. Keep in mind I have enhanced body parts that I don't want any man touching or looking at me that's not my husband or dr. My expectations just are that a woman would greet me and help me and who am I to tell somebody how to run their business I will just have to find a different business that seems more normal for the way that I have been going to for the past 50 years.

I had called today and asked for a rough estimate of how much it would cost to just shorten my wedding dress. Now I am not stupid I know it would not be accurate and I said I understand it will not be that price but a rough estimate! 200-400 very simple. I was going to bring my dress but now I will not be bringing it here. I was very polite and the man on the phone was being very difficult for no reason at all! I understand the need to see the dress but I had given details on how I just need it to be shortened in the front and everything else on my dress was fine! I let him know I was just very petite and gave other details. And he went on to act like I was stupid. Don't recommend going here :(

I just recenly bring a garment to be repair And the service is terrible they claim to be almost free but their prices are way high but that's not the problem. I wasn't able to go pick my garment up so I send my wife to get it. And the guy start flirting with her making her uncomfortable very unprofessional bad service hight prices!.

Very friendly and treats everyone like family. brought in 3 items and the price may initially seem expensive but i believe it's fair. Timely pickup and exactly what I wanted. I amsatisfied and will be coming back for future needs!

Brought in a couple of suits to be altered and paid $240 to find out later one of the suits wasn't altered. I went back to show him and refused to fix it what was already paid. POOR CUSTOMER SERVICE! Scammer.

I sent my daughter there thinking that she would get the best service there, but apparently not!! he was rude didn't have no patience and degrading to her!! How dare him !! We will never be back there again.!