Thompson Austin, by Hyatt

This unique hotel is in located in the right place in Austin. It's unique, vibrant, and warm! I actually got a room right by the elevators and I didn't hear a thing all night which was shocking to me.The room are very nice for one person or a family. The View is decent but nothing special. I also liked the restaurants and bars it reminded me of a resort in Cancun. I would love to come back to this place again. Everything here is fabulous!

"I'll be back" ! I was so pleased with the location of this hotel. It's a dual hotel in one which is super cute. To the left is the Thompson to the right is the tommee. The hotels suite is AMAZING. They also have 3 spots to eat. The RR something for happy hour on the first floor ! Amazing oysters on sight and happy hour! The diner for breakfast and arriba abajo rooftop. This hotel is a 10/10 for me. I love boutique style hotels and I've added this particular one to the top of my list.

My friend and I ended up at the Thompson after being displaced from our original hotel, the Hyatt Regency across the river, after arriving and being told they had no water or estimated restoration time. Side note: this was a tough day for staff at both hotels and they all handled it with grace and a positive attitude! Totally not their fault. However, there are some points worth mentioning. We specifically selected the Hyatt for the location and self park option. Thompson is valet only which is a) expensive and b) disastrous. The valet workers did the best they could, truthfully. I just don't think there's enough space for the demand, plus all of the patrons that were sent there from the sister location. Our car keys were misplaced multiple times and we waited 30 minutes twice for our car. It wouldn't have been a big deal except my friend was in town for work and was late to business meetings, even though she planned with plenty of time to retrieve car/travel. The bottleneck that happens in front of the hotel is also honestly a safety hazard. Hotel- there's two sides of the hotel. The Thompson and the Tommie. Do not stay in the Tommie if you want a spacious room. They're tiny and not very logistical. We were put in the Thompson (gratefully). It is significantly more expensive than the Hyatt. They promised it would be the same exact price, but upon checkout we found out otherwise. *we have been promised that this will be fixed so I'm not going to address that at this time. Rooms- beautiful! Quaint, clean. The bathrooms are odd. There's no shower or bathroom door? And the lighting is tough to figure out. Everything is fully stocked (for a price!) and they've thought of everything for convenience if you're willing to pay!Location- perfect! Truly right where you want to be in the city. 6th is a block away and it's walking distance to most everything. Fitness Center - large! Lots of options. Even a Tee Room for golf simulation! So cool!Pool- gorgeous! The pool deck is beautiful. It is NOT heated (Hyatt said it was). On site dining/bars-4 options. Diner bar, Grey Market, Coffee bar, and Arriba Arajo. Only had a drink from AA, it's by the pool and gorgeous! My drink was good, (Blood Orange mule), my friend did not enjoy hers. Food looked good but perhaps a tad overpriced. I would stay here again if I didn't have a car to contend with and wasn't paying for it. It really is a beautiful hotel in a great location, but I'd be curious to see how other hotels nearby stack up. 6.5-7/10

Stayed at Thompson for a week since I was in town for a work week. Super nice hotel. I got a king bed room that was facing 6th street. Was pretty spacious, clean, and nice!The staff was really kind and helpful. During check in they gave me a guitar pick that i could exchange at the bar on the 4th floor for a frozen margarita.No self parking, only valet. $60 a night. You can text to request your car so that was cool. My car was ready in 7-12 minutes each day. The location was great since it was walking distance to everything in downtown. They also have a coffee bar, a diner and wax myrtle restaurant in the hotel so lots of options if you dont want to leave. The gym and pool were also really nice. When I was checking out they had samples at the lobby of this rum cocktail that was tasty! Enjoyed my stay here and would stay here again!

This is a magnificent hotel. Its a beautiful modern urban looking hotel. Staff was friendly & welcoming as soon as we got in. The room has a nice layout and the bed was very confortable, no complaints at all. The gym is very spacious and has everything you need. Valet staff was very friendly and even helped us retrieve an item from our car without hesitation. I liked that every time you leave and return, and often open the door for you.One downside is that you can hear into the hallway and you can sometimes hear the room next door. Even with this , we would recommend the Thompson and we will be staying here again

Amazing as always, as all of The Thompson properties Hyatt owns/manages are. An absolute savior for us after a harrowing experience at The Loren at Lady Bird Lake and Nido. Joking, but seriously, this place saved our mini-getaway staycation and turned my frown upside down. The hotel itself is beautifully designed, centrally located, easily accessible and has the consistency you come to expect from a larger provider. The in-house dining in phenomenal and we found little reason beyond BBQ needs to leave the hotel.They're opening (may be open now) a cantina on the roof near the pool and it looks absolutely amazing; we spoke with some of the staff and it sounds like a fantastic addition we can't wait to experience during our next stay. Pro-Tip: If it hasn't opened yet (and even if it has), grab yourself some 'seat time' in one of the many unique seating areas next to the rooftop pool and to be cantina. It was a great time and super relaxing to take in the sun in such a beautiful atmosphere.

#500th Yelp Review for 5 years.Spent the day at this amazing hotel and would highly recommend for their 4th floor pool that opens early.I went at 8:30 am to get some rest and relaxation after a terrible experience at the Westin Austin Downtown the night before.The Thompson Austin looks and smells new.It had a totally different vibe and for about $100 more for a room you can stay here.It was a much younger crowd.Not sure why but maybe that's who they cater to.The weather was absolutely perfect in the morning and the cabanas are available on first come first serve at no charge if you are a guest.They even have a retractable shade in case you want less sun.Their long pool was a generous size for swimming and was heated to a perfect temp.Past the pool they had additional seating and other areas to eat that were both stylish and comfortable. Whoever was their designer for this location has some serious style.They even had several games to pass the time and that was helpful as I was waiting for my fellow YELPER to finish his work in Austin.Inside the area that leads to the pool they had a full service upscale bar with bartenders that actually know how to make custom drinks that look and taste delicious. They had a room with a pooltable that allowed me to hone my fierce pool skills with great poolsticks and even 2 table shuffleboard tables set up as entered the bar dining area. Numerous people came up to ask if I needed anything .That is incredible customer service that I don't always expect but have to mention when it is exemplary!!Would highly recommend checking them out .They are a little higher than most in the area but probaly worth a try!!

Edit. Just tried to shower and the shower is broken.Ignored by the valet because I am not a white man in a cowboy hat in a Cadillac or in a Tesla. Ignored at check in lobby by the "I'm sorry I'm Irish" deskman *he said that he was Irish I don't know why that should make me feel better? when your staff is profiling and helping people that have been patiently waiting to get in to their rooms after not having power, hot water, or food do to a winter storm is extremely poor taste. I'm not happy about my service here so far and I've been at the hotel 1 1/2 hours just to get to my room.

Very cozy yet upscale stay in the heart of downtown. The service was extraordinary and were even upgraded for free to an upper level room with a beautiful view of the city to wake up to and delicious macaroons and fresh fruit. The bed was super comfortable and the rainfall shower was really relaxing. Room service was right on time and was yummy. Who doesn't love breakfast in bed? I would highly recommend staying here.

We really enjoyed our stay at the Thompson Austin. Our suite had was decorated in a retro chic fashion and we loved it. The shower was huge and equipped with a rainforest shower head and a regular shower head. The bed was super comfortable and the pillows were perfect! Not only that, the breakfast at the Diner Bar was fabulous! Everything we ate was wonderful. The best thing is the whole place is dog friendly! The location is great too as long as you don't mind dirty 6th. The noise didn't keep us up and we were in close proximity to a lot of fun options for dinner and drinks. This is a great spot in downtown Austin!