Roots Chicken Shak

Roots Chicken Shak certainly lives up to the quality of food and innovative creativity of its namesake, as I've not had any menu item past few years that doesn't knock it out of the park. My favorite is the The Big BirdChicken Sandwich made with a succulent boneless chicken thigh on a sweet potato bun with kale salad, pickles, tomatoes, red onion and herb mayo. Put together elegant for a beautiful presentation as well as a taste and flavor explosion! Get the Dyck Fat Fries as a side!Located in the Mueller H-E-B Food Court, so there's certainly something delectable for everyone among the five restaurants.

You know those chicken sandwich wars from not too long ago??? This place should've been named in at the least the top 5 as it's way better than any of the other restaurants that were being mentioned. Ordered the chicken sando and biscuit sando wit a side of fries and some of their sweet tea. These are made to order so there is a little wait. Pro tip: since the food is made to order and not under heat lamps, it comes out pretty hot so you may want to wait a bit before you bite into it, unless you're into that kinda of pain The breading on the chicken, on top of having all these great spices added to it, is super crispy and light. It has such a fantastic crunch. The chicken too, is super juicy and flavorful. The sandwich itself is great as it comes and all the toppings work perfectly together. That potato bun is something else and really brings everything together.The biscuit is quite nice, buttery and big enough to hold that massive piece of chicken. The sweet jalapeno jam add a good kick of spice. Oh the duck fat fries! These really dont need anything added to the them. Just enjoy them as they come as they're perfection.

Came for lunch on a Saturday. No line, and I was able to order at the kiosk right away. I tried to ask the staff for recommendations, but they were not responsive sadly. Perhaps they were just busy, but I was a little taken aback.I got the spicy chicken sandwich, as I had been wanting to try the duck fat fried specialty for some time. The videos I had seen showed a massive piece of chicken thigh, and while mine was slightly smaller it did taste fantastic and certainly was enough food to satisfy me.The sandwich wasn't overly greasy, and the kimchi mayo + giardiniera combo was bomb. I'd like to come back another time and sit outside at HEBs cafe area.

Located right inside of Mueller HEB you do not want to pass this up! The chicken sandwich was delicious, the spices were not overpowering and you could taste the other flavors. I love that there was kale on the burger, although I didn't taste much sweet potato in the bun, it was delicious and the perfect comfort meal. The fries were warm and crisp! There was a bit of a line when I went and it took about 15 minutes for my food to be delivered. You cannot beat this quality and the prices!! It's extremely affordable and so good I may go back again for dinner tonight!

All I can say is wowie zowie! This place is fantastic. I honestly can say the best fried chicken sandwich I have ever had. I ordered the big bird which came with sweet potato bun, loaded with a fantastic tasting herb mayo, very fresh kale, tomatoes, pickles and onions. And let's not forget the humongous piece of deliciously juicy fried chicken.I never had a sweet potato bun, and was wary, but I am now a fan. It was light, tasty, fresh, and not overpowering. Wish I could get all my sandwiches with this.The sandwich pic looks like the topping were light, but they were actually perfect. Too many times places throw huge pieces of topping on sandwiches which over power and take away from the taste of the man ingredient. Not this one. It was just right.The chicken. MAN! The chicken was so good. The crust was just right and not as thick as it looks in the pic. The meat was juicy and cooked perfect. This chicken reminded me of my favorite fried chicken in the world; Japanese Karaage fried chicken. The magic is a great piece of dark meat chicken including the fat, and a perfectly made and layered breading crust. My first bite and I thought I was back in Japan, it is that good. I am sure being fried in duck fat makes it even tastier.I wasn't too hungry for fries, but when I read that they were fried in duck fat, I couldn't resist. They were perfect.Also, it is made to order, fresh out of the fryer as all food should be. The other plus was ease of ordering at the kiosk.This place rocks!

Since moving to Texas I've become a big fan of H-E-B for the breadth and quality of its products. I was pleased to discover the food court at the Mueller location-everything I've sampled there has been very tasty. Roots Chicken Shak has a very limited menu with a few sandwiches, wings, fries, biscuits, salad and dessert. That translates into some really delicious food however focusing on quality over quantity. We tried the Spicy Bird chicken sandwich and the duck fat fries. The chicken was well breaded and fried nicely so the meat remained tender and juicy with a light touch of spices. On the sandwich we enjoyed the vegetables and pickled peppers and a punchy kimchi mayo that played well off of each other. The fries had a creamy texture and rich flavor from the duck fat. My favorite chicken sandwich in Austin is at Spicy Boys but this sandwich is excellent and well worth a visit to H-E-B. Highly recommended.

My Austinite brother claimed this was the best fried chicken sandwich in town and he was 100% right (trust me when I tell you I had doubts lol).Construction is key to a good sandwich, only a top chef would understand how superior shredded greens are to whole lettuce leaves. Have you ever taken a bite out of a sandwich/burger with slippery whole lettuce leaves and then have all the contents spill out? Not this sandwich. It is carefully and thoughtfully crafted.Recommend y'all try the original and spicy chicken sandwiches as well as the fries (the duck fat really puts it over the top). Also there's a dining area that you can eat in as well as order a beer if you wish. Wish we had a place like this in Sac!

Soooooo delish! Highly recommend this place. Chicken is crispy, juicy and tender. Duck fat fries and pepper jelly biscuit are where it's at. The chicken sandwich is amazing as well. Whole family enjoyed this place and we have been back a couple of times.

We had the spicy chicken sandwich and the chicken fingers. Really liked the sandwich...would have been next level if the bun had been toasted. Chicken fingers...ordered 3 not knowing size. Wished I had order more BUT breading was not to much and the ability to have multiple sauces was a plus!

i ordered the spicy bird & fries. this sandwich is pretty fantastic.perfectly spicy for a spicy chicken sandwich. nothing crazy, but my chapped lips are burning! the chicken is perfectly cooked, crispy, uniform, and flavorful. the duck fat adds a unique, robust flavor. i love the addition of kale. the pickles, tomatoes, onions, and peppers have great flavor. the freshness compliments the richness of the chicken and sauce. i didn't get a strong kimchi flavor from the mayo, but it is flavorful. the bun is perfect. the fries are nice. nicely salted and fresh. a bit in consistent (some floppy). but hey. they're not the star here.my only critique is that the moisture of the ingredients causes the sandwich to fall apart halfway through. not a bad "problem" to have!