Oakwood BBQ

Now that I've been to Oakwood BBQ multiple times, I feel good about leaving my feedback. Oakwood BBQ shines w/ their casual, laidback, family friendly atmosphere. They have an outdoor stage setup in the back w/ picnic tables shaded under huge oak trees that give relief from the Texas heat & a few yard games setup for customers to enjoy. If my review was only about atmosphere & ambience, then Oakwood BBQ would get 4+ stars easily.. however, this review is also about customer service and the food...both of which knock a few stars off from this review. Customer Service Feedback: My family & I have attended 2 of Oakwood BBQ's advertised events - Crawfish, Blues, & Beers held on Easter Sunday (03/31/2024) & the Mother's Day brunch (05/12/2024) and while the online FB advertising is great & really gets you excited beforehand about going to Oakwood's event w/ the promise of a "free"mimosa or moms eating free w/ each entree that is purchased..it's very disappointing to get to Oakwood & these promotional "freebies" are not advertised anywhere once onsite and are not automatically given to customers by the person at the front counter, who takes your order. My feedback for the management of Oakwood BBQ is the person at the front counter, who is the one who is supposed to greet & welcome customers, needs to do better w/ the customer service given since he is the 1st person you see when you walk inside. You are losing potential repeat customers who don't feel very welcomed once they step into your place of business. I don't like being made to feel that I have to ask for the advertised "freebies" because they aren't being offered to us by the guy at the front counter & the vibe not being friendly and welcoming as we are placing our orders. Food Feedback: Crawfish is delicious and plentiful. We ordered 1/2 lb of crawfish (is crawfish only) and 1 1/2 lb of crawfish which comes w/ potatoes & corn. As previous reviews stated the banana pudding is no good & I wouldn't recommend ordering (makes me sad saying this since I love me some banana pudding when it's made right). The banana pudding is "runny" and not a pudding consistency at all & just didn't taste like banana pudding. The potato salad is another side that I wouldn't recommend because it actually tasted like it was spoiled. I actually live very close to Oakwood BBQ & w/the convenience of proximity to our home, I really was hoping that Oakwood BBQ was going to be our local place to hang out regularly w/ our family & friends but not sure that's going to be the case after all.

For those of you who have been to Oakwood BBQ - why the hell are y'all not screaming for the rooftops. In town for work and found this amazing place. Ribs were huge and tasted 10/10 and the brisket was so damn juicy and delicious, I couldn't stop myself. HIGHLY recommend Oakwood. Well done whoever is responsible to make that level of BBQ.

I love bbq hamburgers and I have been searching for a place in Austin with no luck. I finally found a couplespots I wanted to try and went to one earlier today. They were sold out of their burger. I saw that Oakwood had a burger on their menu, so I decided to try it out. It said pit burger so I thought this would be exactly what I'm looking for. I ordered the burger and some ribs to go. The burger tasted fine, but it didn't have that smoked/grilled flavor I was looking for. It just tasted like a regular fried burger. The ribs were good. They had a dry rub and a good flavor.

I loved this place! Super quaint and quiet on a Sunday night. Food and drinks were great and super affordable. The waitress was super sweet and personable and there's a fun outdoor patio area with games to pass the time. I would definitely recommend.

Well I've given this place plenty of chances. Ordered the family meal tonight that is $50. The whole order was wrong. It was also short of the two lbs. eight was 1.14lbs. Instead of remaking it, was sent home with 11oz of meat. Since they are being stingy I decided to weigh it. So still short of the 2lbs. All the sides were wrong. Maybe they don't weigh their meat portions, and if so they need to be giving slightly more to their customers, not shorting them. Basically did nothing for compensation and didn't even it up for their mess up. No partial refund or extra items. Won't be back. You've lost a customer that supported you day 1. If you mess up, correct it the right way. Gave two stars cause the food is good, zero complaints there.

Second time coming here, updating this. There was a group of 4 people before us ordering and it took them 20 minutes to order. It was unbelievably annoying, and the cashier was enabling them. now that I think about it, my first time was also like this. Just sooooo slow. We also went at like 7pm on a Saturday and they were literally out of everything. No ribs, no Mac and cheese, no corn, no cole slaw, no pulled pork. The worst part is the cashier had to ask the cook every single time if they had something or if they were out. What??? Just write it on a piece of paper and tell me when I'm ordering.Then we go to eat outside. Oh my god. Flies everywhere. So annoying and kind of gross.Plan ahead and call to make sure they have what you want on the menu. Food is still good but experience this time around really pissed me off. Will not be returning.

Came here this afternoon and had a great experience. The staff is very kind and the menu is simple. I ordered the crawfish which was AMAZING, my friends ordered the Mac and cheese, cream corned, and brisket and enjoyed all three. They also have a great beer selection. We sat outside and enjoyed the live music -- fantastic vibe. Would definitely come back for a nice meal in the sun!

Long overdue review - Oakwood is fantastic! The moist brisket and pulled pork are always winners. My favorite is the turkey - super moist and flavorful. We usually get a family meal with BBQ and sides but we have also tried various sandwiches over the years. Everything we've had is consistently delicious. Oakwood is a little gem!

Good food, good beer, laid back venue. Service was personally great for me as well, the manager at the time greeted me and offered a free drink with my order when I came in for lunch.

On-line order of two meat plate with two sides. Received a one meat plate only. Receipt was correct, and I was clearly charged for both. They had one bar customer when I arrived, so it wasn't because they were busy.