Heo Eatery

Today I waited 30 minutes for a pick up order after showing up later than the estimated pick up time. I ordered 2 banhmi sandwiches. While I waited I saw over a dozen plates of food come out. Finally after waiting for 20 minutes I asked about the food, they told me 2 more minutes. 10 minutes later, they finally brought out my two sandwiches. Some of the worst service Ive had to deal with during a pick up order.However, the Banhmi deal was very good and the sandwich was bussin. Would probably just dine in next time.

Something happened over the last 6 months - came summer of 2023 and the food was good with decent service. Came back in January and it took us 45 minutes from ordering until we got our food which was a pho and ban xeo - had to check with the waiter after 30 minutes and they said the kitchen was backed up despite the restaurant only bring 60% full.Pho was incredibly bland but thankfully salvageable with enough hoisin and sriracha but the Ban Xeo was literally inedible. Never had a dish be so far off of expectations and instead had a burnt (rock hard burnt chips) mixed in with overly oily beef. Super disappointing because I'd been previously where the food and service was both 3.5 - 4 star goid but this was an absolutely disaster of an experience. Hopefully they figure out what's going on soon or else I'd struggle to imagine anyone coming back.

Ordered through Lunchdrop and requested no jalapeños on the order. My dish came with jalapeños but I was hungry trying to eat before a meeting, so I was diligently removing them and came across a large/long piece of HAIR!! Called the restaurant and the owner at first denied it and I said I have a picture of the hair and the jalapeños and requested a refund. He said that Lunchdrop would have to resolve that or he could provide me with credit there. I won't be eating there again, especially if at first you rudely deny my claims and then just brush me off to figure it out on my own. It was the restaurants fault that my food was not edible though!! Absolutely disgusting!! Only 1 star bc no stars is not an option!!

They are currently located in the bun belly restaurant and offer to go meals only as far as I can tell. This worked out well for me because I really just wanted to takeout a vermicelli bowl. Ordering online was a breeze and only took about 20 min to be ready.I didn't intend to buy the pork belly bun, but am glad i impulsively did so. The pork was perfectly cooked and flavored, and went well with the other fillings.The vermicelli beef bowl was delicious and substantial for a reasonable price. They didn't back off on the flavoring, which I feel like sometimes happens at other locations.Overall definitely would recommend you try them out if you're in search of some refreshing Vietnamese food!

Food is fine. But service is slow as duck. Don't get me wrong, I get used to and love the authentic Vietnamese restaurant. Meaning I am totally fine almost love seeing grumpy waiters, but here is just different, you will see people waking in in the front and just been ignored for like 5min. Same with to go order. I understand there is staff shortage but the surrounding restaurants aren't like this. I been giving this places 3 chances, won't coming back. The new location sucks. I don't know how you people leave 4-5star reviews.Change my mind

Ordered a Vietnamese coffee for pick up and they had it ready for me behind the counter once I got there. They added ice and handed it to me once I got there.And this is what I got. If your gonna pay $5 for a coffee at least fill it up to the top.

Tasty banh mi with crispy tater tots for a really good price! We picked up our sandwiches and took them to the park, and we were not disappointed. I had the tofu banhmi which is packed with flavor and zesty pickled veggies. The only thing I could have asked for to be better was a crisper bread, which I feel really adds to the sandwich. I really can't wait to try the other things they have on their menu!

I got the beef rice bowl to go. The order was ready on time and pick up is inside of Bun Belly. I would say I overall, the flavor of the beef and rice was really good. I was disappointed however, in the quality of the beef. Many of the pieces were more fat than beef and some pieces were all fat. I ended up not eating about a quarter of the meat. The vegetables were also soaked in butter, which I'm also not a fan of, especially as part of an Asian dish. I don't think the flavors go well together and the amount of butter was uncomfortable for me. I really wanted to like this place, but unfortunately I don't think I'll be going back.

Something happened over the past year - the quality of the food has gotten significantly worse. I bought something off their limited time menu (drunken noodles) and my usual go-to, the tumeric fish rice bowl.I'll start with the rice bowl - the rice itself was still good albeit less seasoned than I had remembered. The roasted vegetables were okay but the pickled vegetables were almost unpickled, like they were just slightly soaked in brine. The fish was the worst part. They used to give filets in this meal, but what I got seemed like fish trimmings. Just lots of bits of the edges of filets it seemed like. The fish itself tasted fine but the the texture wasn't good/appealing.The drunken noodles were just plain awful. No vegetables at all, no flavor. It just seemed like some badly done pan-fried noodles.I really want this place to be as good as it was but I don't see myself returning to this restaurant again as there are better options in the area as of late.

Great service from Heo Eatery. I came to order a togo and the owner I think gave me water and complimentary egg rolls for being a first time customer. Food is great and delicious. Nice ambiance and I will bring my partner back for sure.