Cool tile in bathroom
Comfy Bed
Relax
Art stuff you can purchase
Foyer on Suite
Drinks?
Lutie's blue fin tuna
Chilling
More drinks at The Mansion
Roxanne L.
Apr 8, 2024
We were visiting Austin for a quick trip to visit Franklins BBQ and were looking for a higher end hotel that was close enough to downtown but far enough to where we felt like we weren't in the city. I have stayed at other Auberge resorts (Napa) and knew this hotel is worth it especially since they pay attention to all the little things. Some great mentions:- Drinks at the mansion were great and we loved the staff and the ambiance.- Close location to downtown Austin (around 10 minutes away without traffic).- Complementary Mercedes fleet on the premise. We opted to use one of the cars when we went to Franklins and it was perfect. Can be used for up to four hours.- Staff was extremely accommodating. We took some meat home from Franklins and staff was very helpful with helping us prep for our visit and offering the kitchen to help store out meat for a few hours before we left for our flight.-Rooms were spacious and beds were comfortable. Love the shower amenities offered.- Airport is 15ish minutes away.Next times:- As mentioned, the location is a few minutes outside of Austin and is located next to a golf course and a strip mall. Since this is a new resort they are currently in progress when it comes to growing out the greenery blocking the outside view (e.g., strip mall, nearby construction). This is the main reason to why I knocked down one star. I think once the greenery grows out and blocks the outside view it will be a lot better, however if I'm paying more than $500 per night I wouldn't be very happy sitting outside and looking at a grocery store parking lot. Regardless, if I ever venture back out to Austin I would definitely come back! The pool was out of commission during our stay but had a great view of the garden.
Read MoreZo M.
Nov 7, 2022
Was this an European villa or an estate in Austin? Hard to tell from the beautiful Mediterranean style rooms with double sinks and tiled floors.We arrived for a weekend of interesting southern charm and hospitality.The grounds were beautifully decorated and can understand why weddings are set here .The coffee bar in the mornings was a nice touch with dairy free options and they even offered a wine tasting Saturday evening with old time music playing on a record player by the fireplace.Nice touch !!Their valet offered service all night due to their limited close parking and they were cordial and fast to get your cars to you.Walking through the 10 acre gaited estate with coffee in hand in the mornings was a plus .Prices: on the higher side , this is not your typical hotelParking: self park and valet availableCustomer service: Friday with Iris was exceptional due to her attention to details .Making sure our checkin went well even after the valet dropped our luggage off the cart onto the wet floors.(it was raining heavily when arrived)Saturday was average due to the front desk did not know any local places to eat and were on their phones vs attending to their guests.Food:No opportunity to eat here since arrived late Friday and Saturday traveled to Dripping Springs vineyard for an experience for the day.They did offer a special breakfast for our group Saturday that looked amazing with croissants and other pastries. Rooms:Be prepared for noise at night as they have wedding receptions that may last long into the evening but their black out drapes worked brilliantly and with earplugs we had no problem sleeping. Their beds were extremely comfortable.They offer a tea pot in room ,no tea bags but believe can order with room service and small amenities such as snacks and a stocked limited full size bar in room for additional fees .Overall Experience:Lovely place . Would absolutely come back for a special occasion or brunch if not staying.
Read MoreMarcelo S.
Dec 5, 2022
Not your typical boutique hotel. This estate was definitely hidden and not easily found.With 1 entrance in and limited parking , valet services were the best part.Came for a special event Movember to raise awareness on Mens health. They did accommodate us as much as possible with their limited staff.The room was spacious with a coffee and tea bar however no coffee and tea in the room. In the mornings they had a small coffee bar by checkin.1 evening they had a wine service open for 1 hour near our room with a record playingv40s music. Nice touch.Most of the time was spent driving out of town to a vineyard so spent limited time at the resort.We didn't eat there but the grounds looked elegant and open to eat outside .At night they did have some wedding events that lasted till 1 am and our room faced that building so be prepared to hear music loud from that part of the estate if you stay there.Would recommend bringing earplugs just in case.Overall, a nice stay. Pluses: room was comfortable with a large sitting area outside our room enclosed by a high fence for privacy.Bed was extremely comfortable and nice linens.Mostly friendly customer service.Cons: was raining when came in and no awnings to keep guests dryLuggage fell off cart onto wet floor with checkin since carts weren't even.staff unaware of local restaurants.Return:Possibly if another work event
Read MoreLance M.
Jul 6, 2023
The property is beautiful and in a great location, just north of UT. The rooms are all uniquely decorated. The common areas are comfortable and inviting. The property has multiple buildings - the mansion, the inn, the restaurant and the chapel. The garden maze is beautiful and peaceful. The pool is on the smaller side, but the lounges are extremely comfy. Be ready for the $49 overnight valet charge - that was a bit of an undisclosed shock to the system, especially when their drive is not paved - and you will absolutely get a dirtier car returned to you. Whatever. A very solid addition to Austin's luxury hotel roster. Absolutely would recommend a stay.
Read MoreJens B.
Jul 13, 2023
Remarkable that this property sits in the middle of Austin. It was a perfect spot for few days to celebrate my sweetie pies birthday staycation. Upon arrival, we were quickly greeted by the Valet, who immediately asked what luggage we needed assistance with. The entrance is a grand doorway and upon entry, we were greeted by Audrey and a wonderful girl from Turkey. I'm so sorry I cannot recall her name just right now. Aubrey was our main contact at check in and she went through all the events and happenings at the Estate. She was so pleasant and informative. We were a bit giddy since it was a birthday celebration and she whisked us off to our Pomegranate Suite for our stay. Our Suite was top drawer. Super eclectic furnishings and art on some of the walls. I would encourage them to add some more. Very large bathroom with shower and tub. The living room had a comfy couch, couple of arm chairs as well as a little dining table for two of us. Nice big TV which had streaming available from our androids. On the coffee table there were some fresh cookies, some peaches and a lovely welcome card wishing Suzie a Happy Birthday. In addition, there were brochures and a map of the estate. The leather bound room book had the history of the estate as well as the room service menu. The bedroom was large, with closets and plenty of clothing storage and drawers for nick/knacks. Another large TV for streaming. There is a French Press coffee station, which was a tad complicated for us. If we would of spent a few minutes getting acquainted with the unit, it would of been easier to figure out rather than being hungover the next morning and trying to make coffee. Pro Tip, they do have complimentary coffee in the check in area for your pleasure. The bed was brilliant. Very comfy and we slept well. One point, the AC in this place rocked cold blowing air during our 103 degree days. There are French doors that open to a lovely little courtyard with a fountain and chairs. There is a little fridge in the bedroom area, with some off piste snacks, beers as well as a liquor cart in the living room. Yes, you will be buying $12 beers or $16 bags of salty snacks. Same goes for the Liquor cart, but all the prices our outlined in the room book. It is what it is. Hey, just drive across the street to the HEB and grab yourself a six-pack and drop it in the fridge if this is an issue for you. This isn't unusual to us at all. In the lobby area we found a warm environment to sit in big leather chairs, play scrabble, read a book or just relax in a very quiet place. Very Zen Like. All the team members were extremely cordial, chatty not to a point of droning on and we felt they generally cared we had everything we needed to enjoy ourselves. It was really nice to come back to the suite at bedtime to find our room turned down for the evening. Very sweet unexpected surprise.Room service was available throughout the day and everything we ate was excellent. We had breakfast delivered each morning. We very much enjoyed the SHAKSHOUKA, TOSTADAS DIVORCIADAS and SUSANA'S PASTRIES. These are pretty big breekie's. There are several different options, smoothies for instance and we always grabbed a carafe of coffee. My only regret was not grabbing the CROISSANWICH one morning. Susana has some serious chops in her pastry.. I mean Pain Au Chocolat and coffee, c'est la vie. This venue is not for folks looking for a downtown high end, swanky, chrome/mirror/glass kind of place. It is unique, bespoke, funky and eclectic. Yes, it's pricy, you know that when you book your room. We felt pampered and were always made to feel at home with anything we needed. We will be back.
Read MoreNatalie R.
Dec 21, 2023
Stayed here two nights for my birthday because we live in a small town now and wanted to catch up with Austin and do Christmas shopping. I loved the location of this place. The staff was kind, the tiling was excellent. But one of the reasons we chose this place was the heated pool it mentioned on the website. We were excited to spend an entire afternoon lunching at the hotel and wading in the heated water. Unfortunately, not only was the pool not heated, but it was chained shut entirely and not open to guests. I was so heartbroken! Truly wish we stayed at one of the places in south Austin with heated pools that I had ruled out in lieu of this spot.
Read MoreDanielle D.
Jan 29, 2023
This is definitely a hidden gem in downtown Austin. We stayed in a suite room (room 7 to be exact) for an overnight staycation. The room was gorgeously appointed and the bed/bedding was luxurious. We got that room in particular for the deep tub the bathroom featured and this too was fantastic. The cons were that the suite was so close to the lobby - we heard everything going on at all times of the day and this was very frustrating for the cost of the room. The staff were attentive, albeit slightly disorganized. When brought into our room we were asking about where we could get a drink and we're then told they could make us a ranch water welcome drink. Seemed a bit of an after thought versus something we were greeted with. We had dinner at the "mansion". My husband reserved a table in the library after being told it was a more "intimate" setting. Sadly, we don't all share the same definition - the library was not a private setting. There was a party of two and a party of 8 also in the space. Not a big deal just a bit misleading. The menu was limited but what we had we did thoroughly enjoy (the caviar, garlic fries, fresh bread and oil and beef carpaccio). The beef was our least favorite but still decent. Very expensive but that was expected. The bread and oil was also an additional cost which was a bit surprising considering that's fairly standard for a table dinner. All in all - a boutique and exclusive experience in the heart of austin. Very pricey but that's not surprising. For the price there could have been more.
Read MoreShveta S.
May 25, 2023
We stayed here back in May 2021 when we were searching for houses to move to here, and we were blown away by the entire resort. The decor is elegant, classy, with sophisticated touches of modern elements. It's true luxury, with our rooms being absolutely breath-taking. We enjoyed the welcome service, touring the grounds and even just hanging out in the lobby. The restaurants attached served some of the best food we've ever had. Hands down, the Commodore Perry Estate is the BEST luxury hotel in Austin with a resort like feel. Though we've moved to a beautiful home now, we plan to visit here at a future time whenever we want a staycation.
Read MoreD M.
Jan 8, 2025
Beautiful property. But, that can't make up for the horrible customer service and communication. They will sell you a pretty picture of what they can provide and fail deliver or even communicate. Save yourself the stress and go to the Four Seasons or a real luxury hotel that prides itself on good service, especially if planning an event. I wish I would've listened to others advice before getting my hopes up on them. Huge disappointment!
Read MoreWes B.
Aug 19, 2024
The facilities and staff are top-notch - Phil, who works at the Mansion, was one of the hardest-working and most personable people I've ever encountered in hospitality. Thanks again for everything, Phil!A few times the service at the Mansion and Lutie's was slow. I think they may have had staffing issues. But they comped our drinks for the inconvenience, which was great. The reason I docked one star is that on Sunday the restaurant and pool were very loud and chaotic thanks to a large number of kids. Their parents were not very interested in making sure they behaved. I gathered over time (watching them drop their car off at the valet and then head straight to the pool in swimsuits, their conversations with each other, how they knew the staff by name, discovering the membership option advertised on the website) that many of these families were local "members" at the Commodore Perry - essentially they can pay for annual access to the facilities. I'm sure this is a nice way for Auberge to ensure they have some guaranteed income, but it was not ideal for my wife and I who had paid a couple grand for a staycation where we were looking forward to relaxing by the pool. The members seemed to be pretty entitled. I'd recommend that Auberge/Commodore Perry figure some way to limit the number of members who can use the facilities at any time, and try to enforce some rules for kids etc. splashing on guests reading in the pool, screaming, etc. I'd be happy to come back if they did so.
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