Wendy's

I should have read the reviews before we stopped in for what I thought would be a quick bite to eat. We decided to go in and sit down. When we got inside there was one couple in front of us and one other couple waiting for their order. The couple in front of us ordered 2 cups of chili and 2 baked potatoes. The kid working the register was clueless. He didn't know if they had potatoes, forgot if they were eating in or taking it to go, and he forgot to give them the butter and sour cream they asked for. We had to wait while this kid was trying to figure out what was going on. Then, after we were more than ready to order, the same kid just walked off and went to the back. Meanwhile, the first couple was STILL waiting on their food and obviously getting pissed.No manager insight. "Clueless" returned,after laughing and joking around with the other employees in back, with a very unfriendly "what do you want?"One positive thing I can say is that after a ridiculous long wait, our order was correct. The first couple still hadn't gotten their food by the time we sat down. The lack of interest and the utter glacial speed of the employees makes me doubt we'll be stopping back at this location any time soon.

As much as I love Wendy's, the manager of this location needs to step it up a bit. After traveling for a few days, I stopped at this location on my way home from the airport for a good burger. The time was ~7:30 pm and there were a couple of cars in front of me...no big deal. When it came time for me to order, I pulled forward to the microphone/ intercom....and waited....and waited for 3-4 minutes- giving me time to shine my phone's flashlight on the Menu Kiosk that had a backlight burnt out and decipher the menu items in the first panel.... I ordered a Double Baconator and an Iced tea with Lemon......I pulled forward to pay. The kids working in the drive through were chatting and giggling amongst one another, and the first girl handed me my drink.....In typical fashion, I inquired to verify the Lemon was added, and she quickly replied that they don't have any Lemon. ( no apologies, Grrr!)....Another worker came from within the store and handed my burger pleasantly....I drove off- and took a drink.....only to find the ice tea provided was sweetened tea, which I didn't ask for. A sad state of affairs!.. Wendy's used to be one of the better burger joints, but more recently, many of their locations seem to be sliding in quality; especially this one!

Overall, the burgers are pretty darn good for just a drive-through if you're looking for a quick burger and not having to go into a restaurant and sit down and be waited on. The food is always been fresh here and it's always been clean and I've never had a problem. The staff working here always been cordial. Food always has been hot or made to order.

Went through drive-thru today. I ordered a Dave's single no cheese, a four piece chicken nugget and a medium coke. Simple enough right. Well perhaps not. I pull forward and I am handed the bag. It has fries on top. I tell the guy a didn't order fries and where is my chicken nugget. He said the nuggets are on the bottom. I then ask for my coke and they hand it to me. The lid wasn't on right and it dumps all over me and in my car. Do they care, NO. I have to ask for another coke. I get my drink and pull forward. I pull out my hamburger and of course I find cheese. I look at my receipt and I was charged for cheese and a large fry and a small fry. I didn't order these items.It's not rocket science it's just a burger place. I still would think that the girl pushing the buttons at the registor could push the correct button as you give your order. If you think about it the worse they are at there job the more money they make.OMG

I hadn't had a Wendy's 6240 S Gun Club Road, for a spell, but that Dave's double for $2 on my app I couldn't resist. That's all I ordered from the drive thru. Got my sandwich quick and went and pulled over to chow on my sammich. I pulled it out of the bag and it felt pretty heavy. Oh, this is gonna be good and fresh. As I opened up the foil paper wrapping a decent amount of red grease poured out of the wrapper and onto my lap. Good thing I was wearing work clothes and have seat covers. I look at this double cheeseburger and the meat looks kinda gray, but I'm hungry and take a bite of it. Hmm....something ain't. No, I look at it and take a bite next to the one I just took. Yep, this thing is pretty much raw. barely warm and I just got it. I spit the second bite out. Nasty, nasty. I go back go inside to show them. I already knew I didn't want another one, and I was so disgusted I didn't even want my money back. but I wanted them to see what product was going out the door. The girl at the counter said, " uh oh", when she saw the hamburger on the counter. I just said, "take a look at this." she looked and said, "oh my God." Well that was enough for me. They wanted to try and make me another one, and I just told them I lost my appetite and I didn't even want my $2 back. This isn't just Wendy's. It's the way our country is. I won't be going back. I was looking forward to one of them new breakfast burritos, but just can't do it.

Usually get fresh fries from this location !! It's my go to for when I'm in a hurry to get food. They said it fast food!

I honestly never write reviews for fast food joints because they all kind of suck sometimes, this place takes the cake! They have kids working there which is fine but not if they are just standing around chit chatting. I went to the drive thru last night and it will be the last time I go to this location. There is a huge problem going on at this location, there are plenty of workers but missed managed for sure. There was 2 cars in front of me and it took a half hour, when it came time to pay I waited 10 minutes for my food(mind you I'm the only one there plus all the workers). I got the food and it looked like someone sat on everything and zero love. No way was I going to eat it(somehow I paid $47), I ended up saying thanks but no thanks can I get a refund and you can keep your trash meal. I got a refund and drove away sad. Sad some reason this location sucks, btw it has always sucked. This place has been slower then molasses since 4 years ago btw(no pandemic excuses or lack of workers excuses).Run from this place!P.S. I'm contacting corporate since whoever owns this place is killing the Wendy's name! I'm going to even contact the health department! Good luck slum business owner!

This location has really turned things around. The drive thru is much speedier and the employees seem to actually give a care, and are typically polite and prompt. Food is typical for Wendy's - generally pretty good.

PUBIC HAIR IN MY BURGEROrdered food in the drive through for me and my family.. got home and found a pubic hair in my hamburger. I notified corporate. They said they expedited the issue and that I should be hearing back from the GM. NO ONE bothered to call me back regarding the matter.

Order was wrong. Tried to call and I just get hung up on. Last visit ever. The staff is friendly but can't seem to get the order correct.