Wendy's

Wow, we are always amazed at just how awesome the staff is at our neighborhood Wendy's! Regardless of how busy they are, how rude the people before us were, these people really shine. They work hard to consistently make tasty, fresh, and hot food. Any time that an honest mistake has ever been made on our order, the staff corrects with a smile and an apology. Very thankful for these fine folks!

Worst service I've ever had. I ordered online and we parked in one of the marked parking spots for online orders. I clicked the I'm here on the email confirmation and even went inside and told the guy at the counter and his manager that I had arrived and that I will be waiting in the car for them to bring the order when it's completed. I waited ten minutes in the car and went in again to remind them I was in the car. Then 15 minutes later I went in and asked where the order was. They acted like they didn't know who I was. They said I should've come in and stayed or gone through the drive through. The directions clearly say they are to bring it out. They didn't give me fresh food and the frosties were half melted. I asked for the manager and some lady claim to be the manager but then only provided a first name. Claudia was very rude and belligerent and took no responsibility for the error on Wendy's behalf. Then to top it off they got the order wrong and the food was gross. Last time I go to this gross Wendy's. It's a shame it's the closest one to me.

Worst and slowest Wendy's in Colorado. Not even the manager wants to take your order. Been here multiple times and they just let you stand there up to 20 min. Seen them even close the dining room before during lunch and it wasn't even busy and they seemed fully staffed. Most the workers just stare and don't seem to know what's going on. The one on Monaco near ChuzeFitness is much better.Also they are not wearing masks.

The food is really good but twice now I've placed a mobile order for curbside pickup only to wait for over 10 minutes without anyone coming out. The first time, I called the restaurant and they had someone bring me my food. The second time, I walked in and told them I had a mobile curbside order. Both times they gave me a free cookie as their way of saying sorry.Then tonight I went to place a mobile order for pickup at the drive-thru. When I pulled up to the speaker, they said their computer system was down so they couldn't process any orders at all.

Absolute worst Wendy's I have ever been too. Incorrect cold food, broken equipment, and completely rude and incompetent management. Same Hispanic lady has yelled and called me a liar when I tell them they forgot items.

There was this one Hispanic guy at the window asked drive thru worker what his name was he said "Luis" guy was not paying attention to orders he was on his phone smoking but we got our food so it didn't bother too much food was good

My Food had little plastic things in it and drink was dirty on the outside and not filled all the way up.

While attemptIng to place my order and apply an offer from the Wendy's app the workers were inconsiderate and rushed me to the window just to rudely and continuously tell me to park and go inside to make and additions to my order. This made me limit my order to a single item and as I was counting my change they still were rushing me and speaking to me in a condescending tone as if I was annoying them.

​Cold fries on .my.last 2 orders .Even messed up.last order .Luckily I checked bag before I left .Told.manager .no apology.No compensation.no free couponNot even a free.fries upgrade No going back ever again

the guy at the window was not friendly or seemed happy win any way! the customer service was a low 2/10, the food was very cold and the fries taste stale and cold, it seems like you have to customize it in some way just to get it fresh, this experience could have been better, just threw the food away after one bite of the fries and the chicken nuggets that were soggy! Not good Wendy's night crew!