Wendy's

This Wendy's location has been hit or miss for me since I have lived in Aurora. Sometimes the service and food is Steller but most of the time they leave me hanging. This last incident I ordered on the app ahead of time and drove there to see a long line in the drive through. Figured it should be quick, but it wasn't. Very slow. We were running out of time as we had tickets to the movies across the street. We finally get to the window and it is AI. I say I have a mobile order, then it says we have to get a rep for you. The they have to find someone to work the drive thru to accept our order. We finally get up to the window and the gentle working the drive thru was really nice. We get to the movie parking lot and find that I ordered a lettuce wrapped double stack ( trying to keep to a keto diet) and when I open the container it is 2 patties, a slice of not melted cheese, a ton of ran onions on top and 2 packets of ketchup. No lettuce whatsoever. Such a sad and pathetic looking meal. I really do like Wendys but this location is just horrible most of the time.

Very gross place. We found a fly in our food. Just there service it's self is not good

They have over 7 people standing around doing nothing well the line's backup and you have 1 or 2 people cooking and nobody else doing anything as the manager walks around making fries. I thought coming inside would be faster service as the line outside was very long and when I came inside there was only one person ahead of me and yet I still waited over 20 minutes for my foodpoor poor service.Dave Thomas would be disappointed.

turn the speaker down!!! i don't need to go deaf first thing in the morning!!! if i can hear the speaker perfectly clear with my ears plugged, its too loud!!! if i can hear what the person in the drive-thru is ordering across the street at village in, the speaker is too loud!!!

"ASIAGO" chicken ranch that came with cheddar on top... the kind of restaurant that makes people stop in their drive through to check for their food

The implemented AI ordering system is the worst thing I have had the unfortunate pleaser to use. it is awful at taking your order, I will go anywhere else now so I don't have to deal with that thing

im pretty sure nun of the staff are aware they have a phone i've called weeks ago multiple times nobody answered i called to again multiple times nobody answered whoever is paying these people to smoke weed in the back and walk out the kitchen with a cigarette but they need to hire better staff

A good place to stand at the counter & be totally ignored by four employees behind the counter. I guess they don't need the business. No stars, service sucks

I love Wendy's and usually give them great reviews on their food and ambiance. That is continued. I enjoyed the food and the chili was delicious as usual . The problem with this location is that every third or fourth time they forget half of my order in the drive thru. I know I am supposed to check. But it has gotten to the point that I am going more to McDonald's because they get my orderRight. It sucks because Wendy's food is so much better. So Wendy's pretty please going to give you one more chance .Just make sure your delicious food is in the bag at the drive thru. That's it. Food good. Ambience good. Drive thru making sure all my food that I paid for is in the bag would be PRICELESS and would ensure I would never return to McDonald's again.

We went to try to Wendy's Orange Dreamsicle Frosty. I really needed a straw as it melted fairly fast. It left an aftertaste that I really didn't like. Just to be sure I went to the store and bought the real ones and yep there was no aftertaste. That left me wondering what chemicals were in the ones at Wendy's. Sorry, how you could mess up sherbet and vanilla ice cream I will never know, guess not really sherbet.