Smashburger

I was hungry and decided to come here and get smash burger since it's been a while since I've had it and always was a fan. A bit more expensive than what I was expecting but still pretty good. The staff were friendly and helpful!

I have been to other smash burger locations and they're great. This one is not. WAY too much of the condiments, place is always completely empty (this should have been my first sign) and the employees are not very kind. Meat was overcooked.

I've been wanting to try Smashburger for a long time. There aren't many in LA so I was glad to find them here in Aurora. Smashburger, just the name makes you want to try one. It's a nice clean, open environment. Plenty of indoor and outdoor seating. There's also an app so you can order ahead and have them take the order out to your car. I went for the classic single smash and the regular smash fries. It was a substantial burger and I was plenty full after eating it along with the fries. I'd suggest eating there if you can or eat it in your car as soon as you get it because by the time we got home, only five minutes away, the fries were soggy and the burgers were barely still warm. That happens. It's not their fault. It's a really good burger and I'm sure the fries are awesome when they are hot and crispy.I went there with my dad. He's a picky eater and he loved his classic single Smashburger and the strawberry shake.It's a tad pricey, but not any more than any other premium burger establishment. For two classic single Smashburgers, one order of regular smash fries, and a strawberry shake, it was $24.69, not including the tip. I noticed when I got home, the price on the screen was not the same as the receipt (I took a picture of it for my Yelp review). The register display showed a total of $22.20. We were overcharged by $1.83. One star off for that. They have a nice variety of burgers, and you can substitute beef for chicken or turkey, even black bean. In addition to that, they have some salad options. I'll be going back for sure. Next time I'm going to try one of their specialty Smashburgers. The burgers we had really did taste as good as the name Smashburger sounds.

This place is a joke, placed an order for a burger and wasn't aware it came with cheese. So I called within two minutes of placing my order online and was told the burger is already made and they cannot take the cheese off. I asked how this can be resolved, Mildred said that I'd have to order a new burger because they won't take the cheese off nor make a new burger. I owned up to my mistake and asked what we can do to resolve the issue because my coworker is allergic to cheese, she did not want to help at all. Was very rude throughout the whole conversation. Claimed she was management and still didn't help at all. I asked to just cancel the order, she said we can't cancel it but you can come in for a refund. I said okay I'll be there for a refund, then she says I can't go in for two hours because the system is down.. and they can't take any orders or refund anything. Customer service is very poor here, all I wanted was for the cheese to be taken off TWO minutes after placing an order. Mildred should look into a job with no customer contact, maybe a warehouse? I need a janitor if you see this Mildred. Best of luck if you make a mistake on your order here

I used to come here before. But when they hired the new manger Gage, he made a big difference. The food and the service is away better.Ryley is awesome

The food is very flavorful and good portions, the service was fast and friendly, and the prices are agreeable. A classic is only about 90 cents more than a whopper from burger king but it's a little bigger, and way juicier and tastier. Definitely worth the value. The restaurant inside is pretty standard for a quick, sit down/take out place. This location has a small outdoor area on the side. The parking lot is nothing nice to look at though.

Terrible service. The smell inside the restaurant is unbearable. Smells like old feet.

Went here on Christmas Eve 2023, hoping not to cook before the big day. Spent $20 on bad food. Overloaded condiments on the burger; cold fries; and a vanilla shake made with old, freezer-bitten ice cream. Never again!

We waited and waited. A family that came in after us was served first and our order was smallerStaff was pleasant Restaurant was cleanThere did not appear to be a valid reason for the delayI will not recommend them nor will I return

the food wasn't fully cooked got food poisoning it was terrible I throw up seven times before the new year