Shake Shack Castle Rock

Love shake shack!! This place is so clean and plenty of parking outside.the person that delivered our food to our table was funny and made a little joke when he didn't have to. The food is delicious and the burgers are cooked perfectly! It's a little pricey for fast food burger but it's worth it for the qualify!

I did not realize Shake Shack sold dog treats! So I got some for my dogs. Anyway, great service at this SS. Friendly peeps, clean and accommodating and of course the food is good. And get some treats for your pooch!

One of my better experiences with a Shake Shack is at this location. Nice location; spacious and clean, with plenty of indoor and outdoor seating.There wasn't anyone at the register when we came in, but were able to order at their little kiosks. It was pretty easy to navigate and our food came out pretty quickly. Our food was hot and fresh. Personally, would've liked more cheese sauce on the cheese fries. Otherwise, everything was enjoyable. And although there is no drink station outside the register, we were able to ask for drink refills at the counter and they had no problem refilling our drinks.

Lately while visiting Shake Shack, I've been impressed with their quality of food and shakes. To date, I've tried their delicious chicken sandwich (Chicken Shack) and most recently, their new and limited time only, Korean Style Fried Chicken Shack. I really liked the Chicken Sandwich the best. Quite frankly, it's one of the best I've ever had. That's how much I enjoyed it.For shakes, I've tried the Coffee & Donuts and the Frozen Hot Cocoa. Both were really good. My only complaint about Shake Shack which has been consistent, is that they're overpriced. I feel their burgers are good but not great. I like how this location isn't far from my home. If it was farther away, I wouldn't go out of my way to grab food. It is conveniently just off the highway (I-25). Not a bad option if you're traveling on the highway and need a quick bite. I like how the dining room is modern and clean. Not a bad setup. I recommend some more televisions and lower the music. Also, when stopping by one morning, just at opening, a staff member (most likely a manager) was opening the store. She didn't come across as friendly and had a "sour look" on her face. Also, she didn't greet me nor express gratitude for choosing to come inside the restaurant.Another time I stopped by to purchase a sandwich at the drive-thru, the staff member (possibly another manager) was friendly, personable and offered great customer service. He had a great vibe.To the store manager or district manager, please take note of the discrepancy and align so that customer service becomes a standout and not an option for advertisement purposes. I will most likely return here and hopefully have service from that friendly male staff member.

I love this shake shack! I love that it has a drive thru and the food is always hot and fresh! The people who work there are also so friendly. You cant go wrong with the cheese sauce on the fries!

Omggggg my wife and I really enjoyed ourselves over here! Super amazing and tasty food and shake of course! The classics barbecue burger sooo sooo amazing! I got the salted Carmel shake but I really loved my wife's strawberry frosted doughnut!!!!!! Sooo sooo amazing! The service was fast and the environment is really amazing very clean and I love the outdoor seating with the string lights!

Prepare to have your taste buds take a wild rollercoaster ride with Shake Shack's 'Avocado Oopsie-Daisy.' Picture this: you're eagerly unwrapping your delicious smelling chicken sandwich, ready to dive into creamy avocado bliss that you paid extra for, only to find what can only be described as a petrified turd-shaped surprise nestled between the buns. If I wanted to pay $25 for a turd, I would Venmo my dog after she comes inside from going potty. Shake Shack, you've outdone yourself in the art of culinary comedy. Four stars for the laughs, one star for the avocado's identity crisis, but hey, that's what makes dining here an adventure, right? For the folks making the food, if this looks appealing to you, I have a pile of turds in the backyard you can snack on.

i am IN LOVEEEEE with shake shack everything was perfect food was so delicious staff was super helpful and super friendly always offer to give us a refill and the dining area was so awesome super clean ! and PET FRIENDLY AMAZING AMAZING AMAZING it was amazing i can't wait to go back again !!

Stopped in for lunch on Sunday finally. So many places to eat at in this area. When we arrived there were a lot of people standing in the front. Then we realized there were 4 self-serve kiosks that everyone was ordering from. Then shortly after there was finally someone at the front register helping a couple. The kiosks were pretty simple to use.I ordered the Hot Chicken sandwich and the Hot Cheese Fries. My wife ordered a hamburger that she was able to customize the way she wanted. The Chicken sandwich was awesome, nice size chicken, Slaw and pickles. Very tasty I must say. The hot cheese fries hit the spot as well. All around a good experience.Another thing that was nice was when ordering from the kiosk you put in your cell number and it texts you when your order is ready so you can keep an eye out for it to come to your table.

There are a few good things about this place. There are many bad things about this place. I can't add anything that the many other reviews here haven't covered (both good and bad)... except for a comment on the grilled cheese: it's great that they have one -- it's just bread and cheese! But after having received one, perhaps they shouldn't have one. (See photo.)P.S. The more I think about the good things. there are only 2 I can think of. Alas. neither relates to the food. (Answer: The water dispenser up front and the table game in the rear.)