Papa Murphy's
Papa Murphy's
My poor skimpy chz pizza
More frosting on outside than inside
an uncooked pizza on a tray
a pizza wrapped in plastic
a pizza wrapped in plastic
Richard M.
Jan 14, 2025
Papa Murphy's Thornton 1/14 5:34pmDon't bother ordering online or walk in. They are so far behind that if you have a 5 pm pick up you are waiting an hour!Some special they can't handle the business increase Very disappointing!!!
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jeff j.
Oct 12, 2020
"Wheres me cheeeeese Gromit?" Well, it isn't on the pizza,,, its like chewy plastic. Looks fine and was fine but they may use cheep cheeeese now. Used to be good. Gunna make my own pizzas now. Too bad as we both hate to give a bad rating but cheep cheese ruins it.
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John D.
Jul 30, 2019
This is my go to local store. Well it was until this evening. I won't ever order from here sgain after tonight.We order almost weekly & they lost a long good customer.I called & the guy who answered the phone, sounding in his late 20s or early 30s was a piece of work. The conversation went like this. (Picture his tone that of a Marine sergeant.) Me - Hi I'd like to order a pizza. Let me give you my phone number.CSR - No! I need the pizza first! Me- Um ok. The New York XL with sausage & pepperoni. It's $10 Tuesdays correct? Oh & I want to add mushrooms to it. CSR - Yes it's $10 Tuesdays. We do not allow any additions to our pizzas! You can't add mushrooms!Me - Huh? What? CSR - NO ADDITIONS! Me- We've ordered from your store for 6 years almost weekly & I've never had a problem. Surely you can add myshroons considering the pan is right there on the make line.CSR - NO! This store has been very poorly trained! THIS IS NOT ALLOWED! NO ADDITIONS! Me - Are you honest to God serious with this? Is this a joke? CSR - WE DO NOT ALLOW IT & WON'T DO IT! Me - Ok, I'll call the store down the street south then. You lost a customer. Click. The person's attitude was awful. Demeaning, condescending, unprofessional. If this was a manager, the one who needs to be re-trained is him. This is a take & bake pizza place, not the lical Gucci tailor.
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Natalie H.
Sep 14, 2018
THE. WORST. The shop is filthy. The slowest employees I've ever seen (literally I watched a kid take 4 minutes to put on gloves). Obviously there is no management here or anyone that actually wants to work. You're not even cooking the pizza! Why does it always take so long?! Like commmeee onnnnn!!!!
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Amanda R.
Apr 23, 2017
I would say this location of Papa Murphy's Pizza is a solid hit or miss. I will come in and feel like I should have gone elsewhere, return another day and get amazing service, just to continually repeat the process.The last time I came in, I had excellent service- and my food was bomb! I just know when reviewing, that I have had horrible service before and mediocre food as well just a few weeks ago. Essentially, it's pick up take and bake pizza, the only areas I look for meaningful error is service, cleanliness, wait times, and quality of food. I can simply say that you never know what you are going to get. Consistency, unfortunately, is not a key factor for this business. If this changes, I will certainly update my review! I just cross my fingers when I come in- but I still come in! So hope you get a good service day!
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Chuckie G.
Jan 29, 2013
If you're going to complain that you don't like Papa Murphy's food, isn't it at least half your fault?Good stuff.
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Charles C.
Feb 14, 2020
I would avoid this place like the plague now. We've been buying pizza at the Sheridan and Jewell store for four years or so. I've always gotten a senior discount but this time I noticed a much larger charge and asked if he had given me a senior discount and he said "You didn't ask for one!". I asked if he would back out the charge and charge me the discounted price. He said he couldn't do that. I asked if he could make it good - a coupon or something - He said he couldn't. He was surly and clearly making the issue personal. Maybe he was just having a bad day and thought that screwing this old guy outa 2 bucks would make him feel better.It's the principle. I have not been so disrespected anywhere else in town for a very long time. He should be fired.
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Mandi M.
May 20, 2021
They suck. The place is dirty, they don't acknowledge you (but ask for tips?), and they don't answer their phone. Orders always take longer, even when they're not busy. Seriously, how long does it take to make and NOT bake a pizza. Go anywhere but here.
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Dana L.
Aug 29, 2020
We have ordered from them before. They usually will read my instructions. This time they did not. My husband is a vegan and doesnoteat cheese. They put cheese all over the entire pizza. Very dissappointed!
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Stacy R.
Feb 14, 2020
We've ordered pizzas from here in the past and they've been fine but VERY disappointed in our Valentines Day heart pizza. They do all this promotion on it and we thought it would a fun dinner. However...it was not good. They did not put a main ingredient on...the sauce. If they did...it was maybe a tablespoon. Our pizza was basically bread, cheese and pepperoni. Do better Papa Murphys. Do better.
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