On The Border

PlWe placed a to go order this past Saturday and while our food was pretty good the portions were the size of a meal a three year would eat. THE tacos I had were half full and there was a little bit of beef on them. The enchilada was good yet it was tiny. The chips we received were half full in the bag. The taco salad was tiny and had twice as much lettuce on it. On the border puts the CH in CHEAP! WE SPENT OVER FOURTY DOLLARS on a meal that should have been 20.00! I suggest whomever is making the food next time serve up what we paid for. I was told the manager woul reach out but NEVER did. I'll be sharing this review with others as well. I feel we won't be back and I'll recommend to my friends and family go elsewhere for a properly sized meal!!!

This place is one of my go to when in the area but sadly this meal wasn't their best. The Mexican rice was undercooked. The chicken tortilla soup was the worst I've had. It was overloaded with chicken and broth it was more like a chicken broth. I wasn't too impressed with their specialty margarita either. The best thing on the plate was the enchilada and refried beans. I told the server who I thought was very courteous and I thought he'd tell the manager but no one came out to ask about my concerns. Though the server did offer me another enchilada for my displeasure and I denied it the manager still never came out.

my husband loves mex-tex and we finally found a spot he loves !! we got some great meals at great prices! restaurant was super cute and clean service was amazing as well we will be back again !!

Love me some On The Border. I just finished a big road trip, Orange County, CA to upstate New York and back. We went to OTB 3 times and each time I got the same thing. The BBQ brisket tacos are my favorite. The chips and salsa are also "the bomb" and the OTB queso is fire and has to be the absolute best restaurant queso I've ever had. I wish I could fill my bathtub up with the queso and bathe in it!! Who wants to join me?

NO SIZZLE......Got there excited to try this place. Waitress came over, her name was Elizabeth order our drinks got the guac as a complimentary rewards for signing up. I order the ultimate fajitas and he gets the Bourderrito. Here is where is goes south. My fajitas don't come out sizzling the chicken is hard and dry. The shrimp skewers raw so I ask the waitress can I please get at new order of shrimp? She takes them brings them back 10 or so minutes later. Never refilled our drinks, get our check and it's over charged. The guac was never taken off the shrimp was double charged as if I asked for extra!!!! Although it was included with my fajita plate. TO TOP IT OFF we had to ask for things over and over. So when we get the check I finally had enough.... I say can I please talk to your manager, she gets Zach the manager who came over and was very understanding that there was obvious problems with our entire order. Who apologized and was very friendly and maybe he didn't realized that we had gotten charged for things we shouldn't of been charged for in the first place.He gave us a discount- but after looking at it all and realizing he just took off what should've not been charged to begin with. We didn't even bother to bring it up again. Just WRITE THIS REVIEW INSTEAD. Well I say PRETTY POOR SERVICE AND HORRIBLE FOOD!!! Sad to say this is our first time and probably our last time ever to go there! Thanks #OntheBorder

I have been to On The Border several times and I have always liked it however I went with a friend tonight and the service was horrible. When we arrived we needed a booth ant the hostess walked us in a circle to find one. We ordered our food but when it came my friend only got part of her meal. She ordered fajitas and didn't get the tortillas. Oh, and the server took the order to the wrong table before figuring out it was ours. The server sais he would bring the tortillas in 30 sec but it was more like 5 minutes after our waitress came to check up on us. My friend asked her for sour cream and she said she'd get it right away. It didn't come so my friend asked her again for sour cream. My fish tacos were so so. They used to be delicious. All in all we were both disappointed in the quality of the food and the service. I'm not sure if I will return there to eat again

For a chain Mexican restaurant, we really enjoyed this place. The food is always good and I'm a huge fan of their cheese dip. We went one time and got two entree meals, cheese dip/chip and a sodas for around $24. My husband loved the fajitas. I'm a big fan of enchiladas.

I go to this OTB a lot, and I want to say that I had the most fantastic, out of this world server in recent history! Her name is Bree. I was there 6-21-2021 for dinner with my husband and the food was there in a blink of an eye, Bree was amazingly attentive and I've never been so pleased before. The assistant manager is also amazing ( she has waited on us many times). These are two gems and you should never let them leave...ever!

Holy shit talk about good service! I don't even know where to start with Bre. From her advanced knowledge of the menu and excellent conversation skills. Honestly we loved her and even invited her to play on our softball team. If Bre doesn't get a raise please expect a strongly worded letter!

So I came here with my family and we waited for 1 hour before we got our food. My sister ordered a alcoholic drink and it got here the same time our food did which is super slow. We have came here in the past and didn't have any problems. However this past time was terrible. I ordered the Queso burger however there was no Queso, the bun burnt like crazy, and overall was not good.