##9 ITALIAN NIGHT CLUB No onion Add Kickin' Ranch
food, sandwiches
a sub sandwich on a wrapper
It's 10/17. The sent a jalapeño ranch that should have been tossed yesterday per their sticker, if not sooner.
Rotting roast beef that no one apologized for and they tried to charge me to replace.
This is the sandwich I got today.
Lame tuna sandwich
Zakk P.
Jan 23, 2025
Honestly can't believe a lot of these reviews for this JJ, I've been coming to this EXACT JJ for about a year now and haven't had a single issue like these other people were having. I get my food in less than a minute every single time, exactly right every time, the workers here are personable and very hospitable as well! I seriously recommend JJ to everyone but especially this place I recommend. I'll never forget when I found out they got rid of the crispy jalapeños and the manager on the spot went and grabbed the last bag of them unopened and just let me have it. 1.5/5 stars is comical from someone who actually goes herePics below for proof
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John B.
Apr 30, 2024
$14 for sandwich combo and you give me only 4 tiny jimmy peppers? Is there a pepper shortage or something? I don't usually complain but the sandwich was gross. The meat seemed short this time too. Honestly thought I was ordering from a different location too. Not sure when that changed but I guess I will go to the location that I know will make a decent sandwich next time.
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Priscilla H.
Feb 14, 2021
This place just keeps getting worse every time I order... I loved this place & was so excited that they finally came to the area.. I used to order a least 3-4 times a week & now, maybe 1x a month... after today... Not ever again, from this jimmy johns... all the other jimmy johns that I been to, know their sandwiches & how to make them... a FAVORITE is suppose to have 2x's the meet & cheese, the ORIGINAL has the regular size... whoever makes the sandwiches here, doesn't know this... but you pay for it! Wish things were different, but they've been the same for a while... so sad I can only eat jimmy johns at lunch, drunk girl the week, in another city!! I'll drive to Northglenn before I order from this jimmy johns... below in photo...This is the sandwich I got today... huge chunk out of the top... (I know it was a bubble during baking, they should know better, but...!!) I requested/ordered the sandwich to be cut in half, not gouged at the top!! HORRIBLE!!
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AmyRae D.
Dec 6, 2019
Husband went in to order us two sandwiches. Asked for mine without mayo. I cannot eat mayo and the people working gave me mayo, but of course we didn't notice until we got home.He called and told them what happened and asked if they could deliver us the correct sandwich. The first person asked where we lived and all that, then Seth got on the phone with a huge attitude, being a COMPLETE a-hole. Excuse the language but he basically said, nope, can't do that, we don't have proof of your order, and we're busy. My husband who used to work for JJ's a while ago (one in the area) knew he could look it up, but the guy insisted he couldn't and said to call back in 20 minutes. NOPE. Sorry, bud not going to fly. Oh and Seth is just a driver, not a manager, apparently one wasn't in? Which, I'm pretty sure JJ's doesn't allow there to not be a manager on duty...so that's interesting as well. Hope Seth has a better attitude when he delivers people's sandwiches. Seth implied my husband of lying about this whole ordeal, refused to drive a few minutes to deliver a correct sandwich, and wouldn't refund the money either. I wouldn't have even written this review if they had just said, my bad, and got us a new sandwich without all this ordeal, but alas we were met with a horrible attitude and a delivery driver playing manager being downright rude so will be filing a corporate complaint.
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Cheryl G.
Aug 31, 2020
No wonder this place has such low reviews. They provide lame sandwiches. They do not provide you with what you asked for on the sandwich and when they do it appears to be halfass and not worth the time or money. Will never be going back here
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David K.
Aug 6, 2019
Good sandwiches. Good customer service. Good atmosphere. This location just opened about a month ago.
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Hello I.
Oct 17, 2024
The absolute WORST. The order is wrong..... EVERY TIME! Missing items, customizations that were PAID for aren't followed, plus they use expired items. I called and asked for a manager once.... The kid said "yeah hold on" and when he came back, it was STILL HIM claiming to be a manager. This location has had to redeliver our orders SO many times and wouldn't you believe it, the redeliveries have still been wrong or missing item. If we want Jimmy's and we're out and about, we will make it a point to stop at a different location before ordering at this one. See photo of a ranch labeled for disposal at EOD 10/16. Today is the 17th. Just avoid this location. I admittedly spend sometimes thousands of dollars at JJ a year... it's a shame the location closest to me is so bad.
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Taylor M.
Oct 5, 2024
Confirmed my order, said it was on the way. My order was never delivered and i ordered through doordash so i couldn't even get a refund. I tried calling and no one answered, so i tried calling again still didn't answer. worst experience ever !
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Christopher F.
Jun 27, 2024
Again they screwed up our order! Put onions on my sons slim when it should have been put on mine. We paid more for double meat and cheese and definitely didn't get it. We will not order here again! Apparently the employees have no pride in their work as I had numerous other ingredients that were not in my sandwich, but were in my subs wrapper! Can only blame this and the other reviews on Management not giving a rip about the customers!
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Jacob S.
Jan 22, 2021
This Jimmy Johns delivered a club to me that had several pieces of expired roast beef. I called to requested a replacement and they asked if I wanted to speak to the manager. I said no, I just want another sandwich delivered. They then told me I would have to pay for the delivery and other charges. I refused. Of course. I said I wouldn't pay to replace a rotting sandwich and that yes, I guess I will speak to a manager.After a very long pause and no manager they said they would have another sandwich sent. I confirmed my address, said thank you, thought it was resolved. A few minutes later they called back, it was Krista? Kristen? She identified herself as the manager. Okay, an apology, I thought. Nope. She needed my order number. I have it to her slowly three times, she said she's get me a new sandwich, I again said thank you. No apology. I then put my rotting sandwich in a bag and put it on my front porch with a note to bring it to the manager. I'm not trying to get a free sandwich. The sandwich is rotten. The delivery person did not take the bag and did not ring or knock to let me know my sandwich was sitting outside. So, since I never received an apology and they wouldn't take back their rotting meat, I took this picture for you before disposing of it myself.
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