Jimmy John's

This place is as incompetent as they get when it comes to customer service, delivery & correct orders. They consistently forget mayonnaise and mustard packets even when clearly dictated. Anyways, we order, our order is delivered and lo and behold when we open the sandwich bag, there are no mayonnaise and mustard packets. Normally we just suck it up and eat our sandwiches without but this has happened SO many times, it was time to request that Jimmy Johns correct their mistake and get us the ordered condiments.I call to request the forgotten mayonnaise and mustard packets; the JJ man on the phone said a driver would be right over with the condiments. 22 minutes go by and STILL no mayo and mustard packets. 22 minutes is not "right over". That's not "freaky fast"; that's freaky slow. So, I call the JJ store again and the man on the phone was as dismissive and rude as humanly possible. I let him know it was super frustrating they couldn't get an order right and this was following a delivery earlier in the week where our order had been taken to the entirely wrong house and the condiments were forgotten that time as well. I told him it would be hard for us to continue ordering from them if they can't correctly get an order out. The JJ guy goes "well that's your choice". LOL. Freaking stellar customer service let me tell you. A JOKE!Don't order sandwiches from here. There's better places in the area that value their customers and get the orders correct!

I don't get it. I really can't figure out why I hear so many people rave about this place. They deliver, and perhaps that's a reason, but the food is, in my opinion, less than mediocre.I have had lunch from this location many times, mainly because it's often brought in to our office by reps. Most of the time we get large lunch platters with 3-4" sandwiches, today we had 2 different of their menu creations to choose from, I went with the Italian. My problem with the food is the absolute lack of flavor. The put a minimal amount of meat and a maximum amount of mayo (on an Italian sandwich), so that all I tasted was mayo and white bread. (Trailer Park Special?). There was no way to gage the freshness of the veggies, (tomato and shredded lettuce) beacuse of the 1/4 cup of goo. I really try not to write negative reviews, and I like to have something good to offer whenever I write anything, so I will say that the bread does taste as if it's freshly baked, which is nice. However, it's just not good tasting bread. Everything I've ever had from here is reminiscent of cardboard. To me it just seems as if there's no effort put into their sandwiches at all, and I've had them enough to know that this is consistent. There are so many places to get a sandwich that offer a good variety that I have to regretfully say that Jimmy John's is simply axed from rotation.

Jimmy John's does a lot of things right. There menu is easy to understand. All the sandwiches are numbered, so it's easy to pick between the standard 8" sub, a slight larger giant club, or a plain slim. I went with #12-The Beach Club which is turkey, cheese, some veggies stuffed in and avocado. It was made really fast - in less than 1 minute and the employees were very friendly. I was in and out the door very quickly.On the down side the sandwich was just 'average' in taste and quality. It wasn't bad, but the avocado spread seemed like something manufactured with fillers. If you want an inexpensive sandwich really fast, when JJ is fine. But it's not top quality ingredients.

I've been to/used this Jimmy John's several times. It's the closest to my office so whether I'm on my way back in around lunch or ordering delivery to the office. I know my entire office uses this location a lot so I honestly have no idea why they don't have a higher review (especially because we have another option or two). Everyone at this location has been friendly and my order is always spot on.

There is not a lot to say, except the food is typical fast food, but the service is subpar. I have been here many times over the years and the service is just not that great. People act like they couldn't care less if you eat there or not, but the food is pretty decent, so I will go back when I need a quick meal.

We went to this location since it supposedly had better sandwiches than the market square highlands ranch one. I would agree with .most of the reviews of it being a bit bland. I got the #9, and I later saw someone's tip to add peppers to it. that would have given it a bit more kick. Overall I still enjoyed it, mayo and all!,:)

This is the 4th time in a row I have ordered through the app- ordered and paid for chips and they are not in the bag when I pick it up. It's clearly on the receipt - I don't get the disconnect but maybe reorienting staff to double check would help.

I could have gone to Safeway right across the parking lot to get a loaf of bread to eat for a dollar. There's one slice of turkey a little bit of lettuce and three slices of tomato on my regular turkey tom. I got a bag of chips and a regular sandwich for almost $11. Nothing but bread! This place sucks! I'll never be back!

Wow!!! At a time when customers are trying to support your business and this THIS what you give us. You should be giving your customers your best. A Turkey and Avocado and you give two dots of avocado. JJ you have to do better than this!!!!

Recently I started to work nearby this location and I have been ordering from them pretty frequently and WOW these guys are the best! Food quality, efficiency, and costumer service at this location is EXCELLENT! They are always sooo kind (Michael took my order today and he was so nice and helpful! Thanks Michael!) and always get me my order SO FAST even during their lunch rush, and my order is always correct and sooo delicous! That is very impressive! Drivers and in-store employees alike have great attitudes, thanks for doing such a great job, you guys rock!