Jersey Mike's Subs

I know I banged on this place along time ago for not having vegetables, but I will say they're Philly cheesesteaks are pretty damn good. I actually like them more than a lot of different places. The people working there right now are super nice. The service was great. The restaurant was nice and open. I've noticed in a lot of these places, though if you go in being friendly and have a smile, you'll usually get that back. You get what you put out there.

OK. I've never actually been in this place personally, but The Hubs picks up two medium sandwiches for us probably 2-3 times a month (for the past 3 years or so). We always get the Turkey and Provolone, Mike's way, extra onions, plus banana peppers, on the rosemary-parm bread. Yummy! I think we've only had a 'bad' sandwich once in all that time (each sandwich that time had maybe 2-3 slices of turkey on it).Never having been there, I can't comment on the staff or the facility, but I would assume The Hubs would have mentioned something if he was put off by anything (but being a guy, who knows - LOL)!

When you place an order they don't pay attention to special instructions - no lettuce and then they put shredded lettuce all over, really hard to pick off your sandwich and then get a drink out of the cooler and get home to see it expired in October of 2023. Completely flat and disgusting...

Always been a huge fan of this sub shop and the quality of their food. They are pretty fast, quality is yummy in the tummy, and prices are pretty reasonable. I recommend Mike's way but no onions because YUCK (unless you like those little devils) and add Mayo and pickles. Here's where we lost stars at this location. Health and sanitization is huge. When you have long hair or just hair in general it needs to be out of your face and away from the food. We have hats not being worn on the head properly just sat on the top, why where it at all. And one gentleman has his hair in such a terrible pony tail, to the side up in his face and I'm positive it will end up in food. When dealing with food I'm almost positive it's required to wear some sort of hairnet or better hair protection. Please! Hair in my food is such a gross out for me and I'm sure will save you money in the long run. Last- i love to tip! With that said could we maybe put better customer service into those tips? Smile? Basically fake it till you make it.

I had a urge for Italian subs. Ones with lots of meat, lettuce and tomatoes and such with Italian dressing.Well, I did order ones with most meat and asked for everything on. There was some confusion before my order and it was passed down to my sandwich.How was my Italian? 3 at best. Had lettuce, onions and tomatoes but was also hoping for pickles but that didn't happen.This place kinda reminded me of Blimpies during its hey days. I will give them 5 stars.My white bread was chewy, vinaigrette dressing was weak. Was hoping for crusty and stronger dressing. Oh well.

I've never seen employees give less of a shit about their job lolGave me the wrong sandwich on the wrong bread, so I went back in and told them. They then took the sandwich back and took the meat off and threw it back on the grill - pretty sure that's illegal. Not only had I taken the sandwich, I had taken a bite if it. They brought me my sandwich back after ten minutes, I got back out to my car, still on the wrong bread. Also - my wife ordered her Italian sandwich and asked for it to be toasted/hot. They also forgot that.I was blown away but this was seriously how they acted about everything - completely apathetic. They were probably stoned - and so was I, the difference is that I wasn't working and messing up peoples orders.

Best place to get a Philly if you're near Southlands mall. They're re fairly promptly getting your order completed and accurate. It's a sub sandwich shop what do you want? :-)Totally recommend Jersey Mike's over the others if you're looking for a delicious hot sandwich.

As I was looking at the reviews I noticed all of them are very similar. There is 0 accountability with the staff. I get it, you hire a bunch of teens at minimum wage it's hard to get a quality, but that's where leadership makes a difference. I placed an online order, was supposed to be ready for pickup at 11:45, sandwich's weren't ready until 12:15 so it was over an hour to get my food. I got home and noticed one sandwich was missing, I should have looked before I left knowing the reputation of this establishment but was so frustrated with the length of the entire process I just wanted to get out. I called the store back to speak with someone about getting a refund on a sandwich I paid for only to hear form the employee we are to busy to take a call. I said you need to refund me my money and their response was we will call you back. Guess who never called back! Filed a formal complaint with jersey mikes corporate as well, still no response from the ownership. Really sad to see how far customer service has gone down the drain.UPDATE: I appreciate the owner responding and getting in touch with me. That's a step in the right direction.

Quality, Greatness, Consistency and Best Customer Service at the E Smoky Hill Jersey Mike's. First timers for son & I and we had a wonderful experience. We were greeted with smiles and a happy atmosphere the moment we entered. Deontae a cheerful and pleasant staffer inquired on our orders and proceeded immediately on slicing our deli meats. Justin prepared our to go subs, neatly and precisely as we requested. The extra, extra jalapeños were very much appreciated, thank you!! Damien our cashier promptly totaled our orders with such pleasantries and courtesy. There wasn't any delay or wait time Our sandwiches were delicious and outstanding!! We were grateful to have our orders freshly made. The turkey so tender and tasty and my son's Italian deli meats were satisfying and flavorful. The veggies were so appealing, lettuce crisp and chilled, tomatoes juicy and firm, onions and pickles were just perfect. The ambience was filled with excited chatter from a table of little leaguers and couple other tables occupied by families. A very lovely Sunday afternoon. We were very pleased with the superb hospitality and bestest Customer Service received from the Staff. Kudos to the management that hired a professional team. 5+ STARS for Jersey Mike's Subs at E Smoky Hill We are delighted to be repeated customers.

Used to be a go to place for me....Not anymore!First- if you respond don't bother to tell me an email address to send a note to. I did that first to give you a shot. Fail! No reply. The couple in front of me ordered the exact same sandwich. A giant #7. They got8 slices of provolone 23 slices of turkey. I got 7 slices of cheese 14 slices of turkey. I asked if the people in front of me asked for extra meat and was told no. Inconsistency has been the theme here. I'll use my Shore Points at a different location---maybe. Train your staff! Spend less time telling your guests about the offers your restaurant does not accept!