Heidi's Brooklyn Deli

Favorite place to stop while in this area great food, great service and always impressed with my overall experience. Always clean including the restroom as well. I always get the same thing and the sandwich never disappoints.

Lady at Heidi's tried to kill me. Went into Heidi's today for a sandwich. Asked for lettuce and tomato on my sandwich, then informed her that I have a severe cucumber allergy and asked her to nit use any utensils that have touched cucumber. Got home and my sandwich had lettuce and cucumber on it; no tomato. Thankfully one of the cucumber slices was sticking out of the side of the sandwich so I didn't have to bite into to find out. I have an Epi pen at home, but with a heart condition I'd be choosing between anaphylaxis or a heart attack. Went back and the kid that was there was really apologetic. Either Heidi's needs to do better training with their employees about food allergies or the lady who made my first sandwich should not be working in the food industry.

Ants under the tables, dirty and sticky table tops, taking 30 minutes to make a sandwich, out of sandwich ingredients, and the highest prices in all of Brighton including sit down restaurants. Every time we think it will be different and it's not. It's honestly just a matter of time before it closes down.

I haven't been to a Heidi's in years and I was so excited when I found out there was still a location in Brighton.The food is just as good as I remembered. I got the Country Egg Salad on Sourdough and added Cheddar cheese. It's a good size sandwich and it was very filling. The egg salad was plentiful and well seasoned. The side of coleslaw was fresh and had just the right amount of dressing and the pickle was cold and garlicky which is my favorite way to have pickles. I also got a Blueberry Hand Pie which I've never had from Heidi's before and it was absolutely delicious. The crust on the hand pie was flaky and buttery and the blueberry filling was not too sweet and appeared to be homemade with fresh blueberries which was a nice touch. I'm a big fan of their fresh ingredients and large portions. The service was alright and although it took a few minutes for the staff to realize I was there (it wasn't very busy when I stopped by around 2pm on a Sunday), the two women working behind the counter were very friendly and I got my food very quickly.The ambiance was alright but most of the tables were dirty with crumbs and other spilled food so I had to wipe down my table and chair before sitting down. Also the prices were a bit high and I paid almost $19 for one sandwich and the hand pie -- no drink or chips. I really hope to be back to this location sometime soon and I hope they don't close this location like they did to the one in Parker.

First thing I had to question where I should go to place my order. 3 employees were standing in front of me and never acknowledged that I was there. The restaurant was filthy, dirty tables. Out of ice tea, lemonades and other fountain drinks. No problem charging $4 for a drink but not telling you that 1/2 the drinks are out. Then try to check out and you can't get past the pay screen unless you offer a min of 18% tip. Go anywhere else there are two other sandwich shops across the street. Not to mention it was $28. For 1 wrap a drink and a cookie.

Saturday 6pm No one literally here. Service was phenomenal and the food was amazing. Very happy with everything. The price matches the quality. Here you pay what you get... The bomb sandwich with sourdough was delicious, tasty, soft and fullfilling.

Not good at all. Don't waste your time. It's not sanitary, the food quality isn't good. There are lots of better places to go eat. I saw a chubby kid working there who literally was preparing sandwiches without gloves. This place is nasty I like subway better

Love this place!!! HOWEVER, management does NOT honor gift cards!!! DO NOT SUPPORT THIS PLACE!!! Left many messages asking for a return call to discuss gift cards, Heard nothing!!!

We lived nearby for 6 years until we moved away last year. Today we were passing through and stopped again and it has went to crap. There were 3 employees, a hefty young man in a cap, a blue eyed girl with red hair, and a smaller kid I think they called him David. The place was dirty and had 1 table eating and two couples ordering. We waited our turn to order and eventually the cap guy asked the girl where David was at? She said he's in the back. Cap guy hollered at David to come out and help. David yelled back "No!". So eventually the girl finished with the other orders then took our order and started making our food. David wandered out of the back texting on his phone. He did a few minor tasks in between texts, alternating between handling his phone and kitchen items. We got our food and tried to find a clean table but they were all dirty. So we sat at the cleanest dirty table and ate and watched David goof off. He went and sat down at a dirty table and swept the food crumbs off onto the floor with his bare hands but didn't clean it with a rag or cleaner. I hope he isn't allowed to handle food with those hands. Then sat there and texted some more. The other two workers stayed hooked up and kept working in spite of this idiot dragging down the team. Someone please save this place, because we really like it and are sad to see it failing like this. It won't be there in two months at this rate....

Walked, 3 individuals standing there would rather make faces to each other than acknowledge I was there. Once I ordered, it was complete rudeness going forward. Not to the mention the price things. $10 extra for bags of chips on top of the $50 I spent for 3 sandwiches. I would highly suggest you teach your employees customers service and overall manners if they plan to continue working in the restaurant industry.