Cardboard or crust?
Terrible pizza... What is this?
Natalie E.
Nov 2, 2023
As of Fall 2023 this location has new management and they're really rocking it! We asked about getting some pizzas for a party at Heatherwood Elementary just up the road, and they were SO responsive and worked with us, gave us some additional treats to try out, and even emergency-delivered more when we ran out! If you've tried them a while ago and been unimpressed, give them another chance. Heatherwood loves this Dominos!!
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Josh O.
Oct 27, 2023
This place is under new management and it shows. The pizza was a great deal and the service was excellent. This location has new life and I am super grateful for them and what they are doing for the Gunbarrel community. Please check them out and let them know how much we appreciate them.
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John C.
Nov 19, 2022
The last two times I ordered delivery, it took 90 minutes and the pizza was cold. They are understaffed but keep taking orders and delivering cold pizzas to hangry people.
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Gs N.
Jun 20, 2024
I ordered the Mediterranean sandwich. This is the most pathetic thing I've ever seen in my life. Shame on them for even charging money for this thing.
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Shaun D.
Feb 7, 2024
Mr. Patrick Romano, our family has used your Domino's location for a long time -- birthday parties, family get-togethers, football parties, etc. We also appreciate your family's dedication to restaurants in Boulder.Tonight, 2/7/2024, we ordered five pizzas from your location. 2 XL pizzas, 2 L pizza, and 1 M pizza. They were for our son's 1st birthday party. I scheduled the delivery through the Domino's website for 5:15 pm (submitted at 11:41 am this morning).Our pizzas showed up at 5:15, but only half the order...we were missing two pizzas. In addition, the three pizzas we received were not cooked entirely as the crust was raw in several places.I called the store to complain and spoke with the manager. He said he would remake the order and send it back to us. I appreciated that, but wanted to know to know the franchise owner's contact info to file a formal complaint. He declined to provide that info. I asked again, for your info (knowing you are the owner), and he declined and hung up on me. Yes, hung up on me. For your reference, if you record calls, the call was made at 5:16 PM tonight. I would encourage you to listen to it, if you can.At 5:21 pm, I called Domino's HQ and asked to speak to a manager. They reported that they were a call center and did not have that information.At 5:29 PM, I called your Gunbarrel location back to ask about your contact information. Your manager answered. He said "Shaun, I have caller-ID" and something about I wouldn't be able to talk to you. I told him, "Go fuck yourself" given his incredibly rude responses (both that call and the previous call when he hung up on me). And, naturally, he hung up on me.Frustrated, I drove to your Gunbarrel location and asked to talk to the manager. He proceeded to berate me and said I was trespassing (even though I had three pizzas that were never delivered to pick-up). He was unhinged. He never gave me my remaining pizzas.Our guests at our party and our community in Gunbarrel are appalled at your manager's response to us. Not only did we never even receiver our order (which, to be honest, would have probably been terrible), but your pony-tailed manager is on a mission to destroy your relationship with loyal customers.I have video from my interaction with your manager at the Domino's location (my friend recorded it) and pictures of the shitty pizza (my wife took pictures), if you have questions. Nevertheless, nobody in our community will ever order pizza from your location again until there is a change in leadership. Your family has a great reputation in Boulder for service and food....not so much for your Gunbarrel pizza location.You can find me easily online if you want the video, photos or anything else.
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Alex M.
Nov 20, 2022
I have ordered from them through their own app a few times now. The food is an amazing deal considering the cost. Not the best pizzas I ever had, but surprisingly better than most.The delivery drivers have always been fast and friendly, but then again I do live really close by, so if they do have multiple pizzas to deliver, en route I most likely would be the first to receive my order.
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Michael Y.
Mar 23, 2021
WHAT GREAT LOOKING PIZZA !The order was delivered before the time it was expected and the driver had complimentary plated and napkins GREAT job Dominos, thank you for the great service
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Kathy B.
May 14, 2021
I am a long time customer of Domino's in Gunbarrel. I ordered a ham and pineapple pizza online, and received a cheese pizza delivered. This is the second time this has happened. When I called the store to let them know, they stated "there was nothing they can do." Clearly the online system has flaws, but the management doesn't value long time customers enough to make it right. I don't recommend Domino's to anyone.
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