Buffalo Wild Wings

A new Buffalo Wild Wings opened in Castle Rock recently. This location isn't too far from the Outlet Mall. Keep this in mind if you're considering shopping and grabbing a bite. There are plenty of food options in this area. However, this adds another food option. The location is great as you can finish up shopping, grab a bite here then hop on the highway (I-25) nearby and head home. I loved that the building is brand new so the interior is very clean. As usual, there are plenty of flat screen televisions at Buffalo Wild Wings. There are plenty of high top and standard top tables here. I dined here with a friend last week. We ordered Onion Rings for an appetizer. It comes with a delicious dipping sauce. I was very impressed with the Onion Rings.For my entree, I ordered the Southern Chicken Sandwich and a side salad. I opted for the fries as well. The sandwich comes with fries. I was VERY impressed with the chicken sandwich. It actually exceeded my expectations. I loved the slaw on it. They nailed this.Food was fantastic. However, service wasn't good. Our waiter was very busy, practically fast walking to various tables throughout the restaurant. I could tell he was very new as well. One thing I want to stress to anyone dining here is, you will need to ask for everything. Don't expect silverware and napkins to be given to you. They give you plenty of napkins which is great. However, I didn't like that I had to ask for everything. We had to ask for refills on our drinks as well. I also don't remember if the waiter stopped at our table to check and see how our food was.Management, please address the service issue here and ensure that you're training staff well. Since this is a new location, management should be visiting various tables and asking patrons how their food is. This didn't happen during my visit. I believe a manager walked by our table and my friend had to get his attention to get us something. This person seemed caught off guard and a bit perplexed.Overall, great food but lousy service. I will probably return to get takeout.

This location is SUPER hit or miss.We have stopped here probably 10 times since we moved to Parker (which doesn't have its own sit down BWW) and it really is a coin toss on what we are walking into each time. Lately in the last month it has smelled of stale beer and spilled alcohol upon walking into each, but otherwise has been clean. The service is usually not great but there are a few of the wait staff that seem to enjoy their job. While others look like they are due for their weekly shower. The food always tastes how you expect it to from this brand, but is not always served hot. On our last trip it wasn't even warm. I hope corporate can do a better job of quality control with this franchise location as it's inconsistency is not what I expect from Buffalo Wild Wings

I was overcharged minimum $20 by my server and when I brought it to his attention he did nothing about it. I tried to call Rachel the GM but could not get through. Terrible customer service and over charged at this location

The absolute worst service in all of Castle Rock is in this establishment. I have never received the correct order here, EVER!! I placed an order for a burger and should receive it next week if I am lucky, but will not hold my breath. Management at the top is the issue, but I bet they still received their Christmas bonus.

My wife and I and our friends all had an amazing time! Really love how late they stay open epically when you're doing some night swimming and wanna go eat at 12am midnight lol! The atmosphere was amazing! Everything was perfect the food, the waitress, and the cooks and how fast and delicious and hot our food was! Really enjoyed the triple bacon cheeseburger! Definitely recommend especially if you want some good food late at night! This is the perfect hangout spot!

It's BWW, what's there to say. The TVs were on. The staff got my food order wrong. It's what I expected. Not sure how Buffalo Wild Wings as a company still operates. I'll still go back in the future though because it's a good meeting space. Meet people there, overpay for wings, watch sports, and cheer. That's pretty much the formula. There are local bars that are starting to do this formula better though so be careful BWW.

The service was very attentive and friendly. The restaurant appeared new and was clean. Pricing is very fair in this economy. The whole table ordered the same thing, Triple Bacon Burger. It was bit too salty for my liking. My son thought the same. They do use high quality bacon, though, which is great!

The only thing worthwhile about this BWWs was our server Jack. He was working pretty hard in the dining area.Ordered mild 20 flats (wet). My wife ordered 20 Asian zing (wet). Her order came out 15-20 minutes before my order. Hers looked as desired. Mine were cold and had been sitting so long in the kitchen that the sauce started to dry up. Frankly, this is a kitchen, expediter, and manager issue. Recommend to anybody considering BWWs to find somewhere else because this place was sad. Like mentioned before though. If you do go there, and Jack waits on you, at least he works hard and does his best. The back of the house took money out of his pocket today, as well as out of the company's pocket. Manager should be replaced because the failure of that location is square on the manager.

my first time here and it was good but the food looked microwaved the mac and cheese did but prices were great !! our waitress was awesome and i would love to go again

We tried hear for NBA game 2. beautiful brand new building, mountain view's, great decorations and sports memorabilia, especially the jersey's.Excellent Televisions, anywhere you sit, you have a good game view. Amazing how much better new TV's are, hey sports bars of the world time to upgrade! Food was just ok, wings are good, Cheese curds are good, this is not the best place for a fine dining experience, but a really good place to enjoy a game. Was strange, they were out of Coors light, out of Bud Light, and out of Tall Goose, in fact only had 2 tap beers left. Staff was friendly and fun, service was slow, but the place was packed, and we were in no hurry, so even though Nuggets lost, we had a goooood time!