Brown Palace Coffee & Tea

I really enjoy the tea selection and the sandwiches are so tasty!!! The pastries are okay but the sandwiches really top it! The first time we went we got the food before the tea which was a little strange but nonetheless good experience. The staff is also very friendly so it's nice to just enjoy tea and order. We've had the pleasure of having the same lady twice and she's such a friendly lady! There is also either live piano or harp which is lovely and really adds to the ambiance. The reason this is 3.5 star is I've been to other tea rooms that were better !

I had high expectations for the tea service at this location and price point.I went with a group of close to 20 people for a celebration. We were told to choose 4 teas for the table. Very reasonable request and people were able to try different teas.The teas themselves were great. We enjoyed Darjeeling, mango, and floral bouquet.The food itself was somewhat lacking. We had 2 options of scones, 3 types of tea sandwiches and 3 different sweets. They were all good but nothing blew our minds. The presentation was very typical and nothing to wow. The service was polite and adequate but also nothing amazing.The space itself was architecturally nice but given the sheer volume of people milling about on a weekend and guests checking in and out - not a very cozy or peaceful environment.

Second time here and I must say food is inconsistent. In comparison to my first visit ... tea was great, scones were ok, sandwiches were worse while sweet items were inedible to me. Certainly not worth the high cost for this experience. Won't return. Our waitress was lovely though. I also think that at almost $200 per 2 people at least valet should be discounted . Over $30 for valet parking is steep.

Always a treat! The annual holiday ritual of having high tea is one I will always enjoy. It's silly. It's extravagant. It's a taste of a bygone era that I hope never goes a way. First there is the schedule. Think at least 1 year in advance if not a tad farther out for prime holiday tea times. They do have a wait list should you be able to shift plans on short notice when they have same day cancellations. Hosted in the lobby of the historic Brown Palace, this is filled with fun, finery and holiday cheer. I have honestly never been any other time of the year. Choose your tea. Maybe add some champagne and then sit back and let the pampering begin. There is a protocol around tea that adds to the experience. The tower of sandwiches is soooooo goood. Scones are so good. We bought extra to take home. The sandwiches are delicious and you can get one plate of extras at no charge. The sweets on top are so good. I love the fine linens. The China. The pomp and circumstance is a fun change to the norm. The price is extravagant. Expect to pay $75-100pp by the time you hustle out the door. Generally you have a two hour window to enjoy before they seat the next group. It's an old world experience that is worth the $$ and time.

I think 4 stars is accurate.Made a reservation for a party of six, a week prior. Called a few days prior to change my reservation to two people. The concierge did not answer. I left a voice message with my updates. The host was not informed of my updates when we arrived. I wasn't surprised after briefly speaking with the concierge in person. One was nice and the other was very average.We parked across the street and spent $20 on parking. We had a 11am reservation. They had valets, but the one way roads made it difficult to get to them. The host working on 1/11/2024 was awesome. Between her and the piano player... they represented in a first class manner. They both deserve to be recognized.The service from the servers was average / par. The host deserves to level up and become a server. The ambiance was outstanding. The presentation was superb. The food and the tea were delicious. I believe the food is endless. One of the servers brought us a second plate and dropped it abruptly on top of a previous plate. The tea and food was $75 per person with the current decorations up. The price would have been more with champagne. Personally, I would never want to come back for this service. My wife however absolutely loves it. And that's why we arrived for her birthday. The piano player played her a birthday song on the piano. That was an awesome touch with a birthday cupcake and candle they brought out. I was happy to put some money in his tip jar. He was awesome. We left feeling full and they put some remaining items in a takeout container. I'm happy for the experience. We will have a cool video for our YouTube channel. I just think we could have done something better for over $200. It was a cold day outside. Maybe the weather brought down some of the energy of part of the staff. I did have higher expectations. It's these little moments when someone can go above and beyond. The host complimented my shirt upon arrival. The host sat us near the piano. She spoke with a kind heart. The servers appeared more focused on upselling and getting the job done. They did not attempt to wow the guests. The concierge also appeared to be tired / burnt out.

The holiday tea in this amazingly decorated historic hotel lobby was very enjoyable. The savory & sweet treats were delicious, especially the maple brown sugar scone and all of the desserts. Service during tea time was excellent. What impressed me most is that when I wanted to book a reservation, all of the times online were full. I E-mailed the reservations department about the fact that I was bringing my 89-year-old mother for a visit during our trip from California and we were granted an 11 am tea time. Thank you for making her trip memorable!

Really good. A lot of delicious treats and savory items. The tea was delightful. It is expensive for what you get. But it is an elevated experience.

I thoroughly enjoyed my afternoon tea experience at The Brown Palace. The ambiance was elegant, and our host was attentive, providing detailed descriptions of everything on our tiered stand. My sister and I, having been to plenty of tea houses in California, made sure to visit this tea spot while in Denver, and I'm glad we did. It was a delightful experience, and I highly recommend it to anyone who loves tea and a great photo-worthy setting.

Got coffee on 11/4/24 and it was really good. I always walk by and have wanted to stop in for coffee and finally did. I got an americano and the staff was nice enough to double check if whole milk was okay. I switched to oat but would have forgot if they never asked.

If you want to have a nice high tea experience in a historic hotel in Denver Colorado, listening to a skilled piano player offering up a selection of tunes to accompany the elegant surroundings and delicious assortment of elegant high tea delicacies.... The do NOT go to The Brown Palace. First of all, we were greeted by their hostess Lynn. A sarcastically and supremely rude woman who seemed to make it the business of her afternoon to ensure that we either had an unpleasant experience at that establishment OR that we left without even having so much as a sip of water. We opted for the latter. We quickly decided that there was no way we would spend our honest American dollars at such a place that would treat us so poorly. So I'll back track and explain what happened. We had reservations for noon but were running about 30 minutes late. We called ahead to see if they still held our reservations and were prepared to go elsewhere if they didn't since it was our fault that we were running late. The person who we spoke to said that it was okay that we're 30 minutes late because they "hold reservations for four (4) hours". She assured us that it was okay and encouraged us to still come because we would still be seated. Upon arrival at circa 12:35pm, we were greeted by the hostess Lynn and she proceeded to seat us at a table in an aisle with heavy foot traffic near the entrance of the atrium squeezed between a table on one side that had loud cackling guests and another that had two guests enjoying their meal. Our server came and welcomed us and we asked her if we could move to a table we saw that was across the room in a quieter, less crowded section of the dining area and she said that we certainly could. Soon after we sat down, Lynn came over and told us that we couldn't sit there. We asked her why and she said that the table was reserved for other guests who had reservations but hadn't yet arrived. We asked her why we, who also had reservations AND had arrived, should be made to sit at a less desirable table in lieu of Lynn's "yet-to-arrive" guests. She had no response to that except to say that it wasn't fair for us to take the table of guests who were keeping to their time (again, said alleged guests were nowhere in sight), so we could only sit at that table for 45 minutes. We politely expressed to Lynn that we also were guests with reservations, we had called ahead and been encouraged to still come and could see no reason why those of us who were there in the flesh had to leave a perfectly good table for Lynn's preferred customers. At this point we expressed our displeasure directly to Lynn herself who immediately followed up with a patronizing "well I'm sorry YOU feel offended". None of us needed Lynn's fake sympathy because we ourselves were not sorry for ourselves that we were offended. Lynn's micro aggression and subtle, yet not subtle, rudeness coupled with her fake air of superiority was all the reason we needed to decide that this establishment will never, repeat, NEVER, get our support or our dollars. People like Lynn should not be the hostess or act as the face of the establishment. It's a very bad look in more ways than one and horrible user experience. Perhaps my friends and I don't look like the sort of guests people like Lynn want at The Brown Palace Coffee & Tea... We will never know. I do NOT recommend at all.