food, steak
food
salads, food, salad
burgers, burger, food
food
outside
interior
tacos
interior
interior
interior
outside
food
crepes, food
Entrance and patio area
Char-boiled cheeseburger
Hot Dog
a cup of coffee and a book on a table
a menu for a fast food restaurant
a parking lot with cars parked in front of it
Menu
Food ordered
Jess M.
Feb 24, 2025
My parents are Midwestern transplants and they happened to see the building on their drive into my house. I don't think I've ever seen my dad so happy to go eat. I got the beef and cheddar croissant. Very thin, moist roast beef with a nice thin layer of cheddar on a flaky croissant. Who's going to complain about that? Not me that's for sure. The shake machine wasn't working when we came in, so I guess I'll have to come back to try one. Most importantly, my dad was very happy to have something he hadn't gotten to experience in a very long time. He said it was exactly how he remembered it!
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Jillian L.
Dec 2, 2024
Food...Chicago dog is good. Fries and cheese sauce as well. I haven't tried anything else yet. Service...some employees were more friendly than others but overall, service was great. Ambiance...pretty cool place.
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Jen D.
Nov 14, 2024
I know this place has a cult following, especially from those people from up in Chicago area. I heard great things but I also heard bad things. Hubby and I stop by to try something different. It was late. Nothing else was open, I made the suggestion and prefaced it with: I've never been here before so don't blame me if it's bad.I got the signature beef sandwich with onion rings and my husband got the chili dog with fries.Was very disappointed in the size of the food items that came out considering how much we had paid for everything. For those two items, the total charge was $32. $32 for fast food is absolutely ridiculous. That alone already made the whole experience kind of sour. Yes, I know we could have left and not ordered anything, and I do know how to do math. But it still sent a little bit of sticker shock my way.Food was just okay. Not awesome. Not bad. But like I said, for the amount of money we paid I feel like the food should have been better. I know this is fast food, I know it's a chain, so I was not expecting to be blown away. But I also wasn't expecting to be so disappointed.
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Garry H.
Dec 7, 2024
A quick update after my last visit. The Italian beef didn't impress me, so I tried the Chicago style hot dogs. It's certainly different from any hot dog I've had before. My first bite, I tasted nothing but that huge slice of pickle. I took the pickle off of both dogs and tried again. I loved them! The taste was great! I will definitely get the dogs again. And I'm going to give the Italian beef another try, but order different than last time. The fries, same as last time, need to be a little bit crispier. I don't especially like limp fries. Hooray for the hot dogs!
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Paul D.
Mar 3, 2025
A nice, unique, fast food type place. A very interesting assortment of food to try. As someone who has never been to Portillo's or even heard of it, it was very different experience. Typical fast food service, you order at the counter and they call you name when its ready. The place reminded me of a sit down restaurant but everything about it screams fast food. I tried the Italian Beef Sandwich and they recommended I got some cheese sauce as well. It was good with the fries and the sandwich! This is the only Italian Beef I have ever had but I liked it and will definitely come back if I ever get the hunger for one again!
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Marica M.
Jun 10, 2024
The arrival of Portillos has been highly anticipated. When the location first opened up in The Colony, the line was over 2+ hours long. Once this location opened up, I've never seen the line get ridiculously long (good for us customers!). My husband and I decided to pop over and give this location a try after a shopping trip at Costco across the street. The inside was busy, but the line wasn't too long luckily! The workers and kitchen staff were busting a move though! The interior is nicely decorated and the tables were cleaned promptly from what I observed.My husband ordered a chili cheese dog and I ordered the Italian beef sandwich. The chili cheese dog was good as was the beef sandwich. The bottom of the sandwich does get a little soggy from the sauce, so if that's not your thing, I would suggest ordering it dry with sauce on the side if that's an option. We also got fries and cheese sauce which were good too.Overall, I enjoyed our experience at this location.
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Darian C.
Jun 5, 2024
I never been to the chain before but it was really good. I got the beef sandwich and I accidentally got it dipped because I misread it - I thought it comes with the dip separately - so it was very soggy (that was my bad). I still liked it though and the fries were good. My friend recommended the chocolate cake and it did not disappoint. I thought they ran out of it because they didn't have it at the grab and go but we asked the cashier and they had some in the back. The inside seemed clean but the table we sat at and the chairs had food on it still but I think it's because you bus the tables yourselves, so it was from the previous people.
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Hannah N.
Apr 28, 2024
Several years ago, I watched my favorite comedian talk about this chocolate cake shake at Portillo's while he was in town doing a show in Chicago. The story was funny of course and left me wanting to try this shake the next time I visit Chicago. Btw, can anyone guess the comedian? Anyway, although I was excited when the first TX location opened up in Frisco, I resisted. Whenever I would pass by on my way to Dallas, I would peep over and see the crazy long line. So when one opened up near my house, there was no more resisting. They've been open for a few months now, but I waited for the crowd to die down and then a short phase of a vegan diet. Anyway, I pulled up to the drive thru and surprisingly there was no line to order. I did some research before and decided to try the beef sandwich that I've heard good things about from friends. It did not disappoint. I got it the standard way with sweet peppers. The Maxwell Street Polish sausage looked delicious. It certainly tasted delicious with a snappy sausage and topped with tangy mustard and tons of sweet grilled onions. I finally tried a Chicago style hot dog! It was just ok, not for me lol. Too much going on. Now, for the shake. It was everything I hoped for and more. This is the only way I want a chocolate shake from now on...with bits of chocolate cake in it! A small size was still plenty and my mind went to a place where calories did not exist. The drive thru staff was really nice and efficient. There was a little line at the window but it moved fairly quickly. I had such a great experience that I came to dine in during lunch. Plenty of tables inside and there's even a patio outside. The staff was cranking out orders during lunch in a timely manner. We didn't have to wait too long. Y'all have to come try it out. Don't forget the chocolate cake shake!
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Brandon M.
Oct 1, 2024
The are a few pleasures in life like the iconic Chicago Italian Beef sandwich. Portillo's is one of the premier places to find one in the Chicagoland area. The beef rests in juice seasoned with herbs and spices that truly is difficult to describe. I am not one for soggy bread however this is the one exception that I have. DRENCH MY SANDWICH!!!! If it's not falling apart and bursting at the seams, SEND IT BACK! If you truly want a treat, order the combination (sausage and beef) with hot and sweet peppers and mozzarella. Thank me later!
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Jeff B.
Mar 27, 2024
Finally stopped in, such a neat place. Really spacious, old fashioned feel. Kinda has that Coney Island feelin', to my eye. I since learned online it's based outta Chicago, and apparently came from that Dog House hut place in the nostalgic photos we've all seen before.Service was fun, Jackie's sweet, and she gave us paper hats! Legit! The doo-wop music is perfect, so refreshing to have somewhere to go and not hear tired country like everyone can't get enough.The food itself was really good. I've always been a flame broiled fan, an old Burger King kid. But they've been going so downhill and it's great to have another option to get that taste. The broiled chicken was very good. My only "tiny dislike" is there was a lot of sauce on both. It tasted fine, it just made it messy to handle. No biggie, I'll just ask next time and see if I can ask to go lighter on it. Anyway, it's all made fresh. The crinkle fries are nothing particularly unique but they were perfectly cooked and straight forward. Good stuff.I gotta repeat how nice the spaciousness is to be in. I like the wide warehousey feel, not cramped, filled with unnecessary walls, etc.They have a little shop to get neat extras, and apparently their chocolate cakes are something, maybe we'll grab one next time, and we will be back for sure.Thanks for coming to our area, Portillo's!
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